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PSA: Freedom Pop changing free plan to paid $3.99 per month

902 541 April 1, 2021 at 04:39 PM Get FreedomPop coupons
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Action Required for Changes to Your Account

We hope you are enjoying your FreedomPop service and want to inform you of some upcoming changes to our free plan.

In order for us to continue passing on the best value to all of our subscribers, we need to make changes that will have an impact on those enjoying our current free tier.

Don't worry, FreedomPop will keep a free tier! But recent rate changes on our data network provider, together with our superior buying power on our largest underlying carrier, make a free offering only viable on our Premium network going forward.

For those who wish to continue receiving 100% free talk, text, and data, you must upgrade to a Premium SIM by May 1, 2021. With FreedomPop Premium, you get true cellular voice, text, and data - no app required! This means you can experience FreedomPop's amazing value while using your phone as it was meant to be used. Upgrade today at FreedomPop.com.

If you do not migrate by May 1, 2021, your account will be automatically enrolled into the Essential Plan which offers 350MB and 200 minutes / 200 texts each month for only $3.99/mo.

We hope this notice gives you ample time to make the decision that's right for you. Please take action by either upgrading your account to a Premium SIM, changing your current subscription to any other plan, or cancelling altogether by May 1, 2021.

If you have any questions, please view our helpful guide on completing your premium voice upgrade.

UPGRADE NOWCopyright © 2021 FreedomPop, All rights reserved.
You are receiving this email because you opted in at FreedomPop.com.

Our mailing address is:

FreedomPop

2060D E Avenida de los Arboles Ste 288

Thousand Oaks, CA 91362-1376


Add us to your address book



Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

https://my.freedompop.com/login
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> bubble2 10,966 Posts
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c2nah777
04-02-2021 at 07:45 AM.

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04-02-2021 at 07:45 AM.
Title is misleading. FP still will still offer a free plan with a premium SIM purchase ($10).

If currently enrolled in their free plan, you must change to it by May 1st to avoid being automatically enrolled into a $3.99 paid plan.

Missing in the OP is the price of the "Premium SIM", or how to get on the new free plan.

Link to the new free plan details and SIM order page: https://www.freedompop.com/plans/add/F000FPGAw
  • Free wifi calls
  • 10 minutes
  • 10 texts
  • 25MB 4G

So the takeaway is that to stay free, you buy the SIM, and only get free wifi calls (with compatible phones) using the phone's native dialer (not their FP app), and that they are basically crippling use of texts, minutes, and data use off of wifi.
So, yes practically useless in these days of other wifi dialer apps. BUT still FREE service- technically.

I quit FP long ago, but was curious about the details of this new "free plan". I wish OP would have explained it, but I hope this info will save others some time. Thanks for posting though, and getting my attention.
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Joined Jan 2016
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> bubble2 145 Posts
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cheapskate_on_ice
04-03-2021 at 06:29 AM.
04-03-2021 at 06:29 AM.
PSA: If no action is taken before 5/1, FreedomPop is going to start charging a $4 monthly fee for free accounts (even if they haven't been used for years)

https://support.freedompop.com/hc...op-by-1-31

This article mirrors an email that I just received from FreedomPop. The dangerous part of which is the following:
Quote :
For those who wish to continue receiving 100% free talk, text, and data, you must upgrade to a Premium SIM by May 1, 2021. If you do not migrate by May 1, 2021, your account will be automatically enrolled into the Essential Plan which offers 350MB and 200 minutes / 200 texts for only $3.99/mo.
I would imagine that there are many others (like myself) here on SD who may have either used their services in the distant past, or simply purchased a few of the $0.01 SIM cards that promised free international minutes.. just in case they may ever be useful.

In either case, we probably haven't given these "free" accounts much thought for the past several years.. but they may still be open, in spite of being entirely inactive.

If so.. it looks like FreedomPop intends to start charging any and all credit cards they have on file a monthly fee.

Personally, I'm fairly certain that I have several such accounts.. though I have no idea how many.. how to log in to each.. or how to close them all before I get billed.
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Last edited by cheapskate_on_ice April 3, 2021 at 12:52 PM.
Joined Sep 2004
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> bubble2 1,500 Posts
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kingofms
04-03-2021 at 06:31 AM.
04-03-2021 at 06:31 AM.
Cost of being greedy
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> bubble2 145 Posts
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cheapskate_on_ice
04-03-2021 at 06:50 AM.
04-03-2021 at 06:50 AM.
(removed)
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Last edited by cheapskate_on_ice April 3, 2021 at 12:54 PM.
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> bubble2 858 Posts
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181day
04-03-2021 at 08:13 AM.
04-03-2021 at 08:13 AM.
How do I cancel? Got the email but never signed up!
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Joined Nov 2010
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> bubble2 15,688 Posts
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80is
04-05-2021 at 05:24 PM.
04-05-2021 at 05:24 PM.
PSA FreedomPop: Action Required for Changes to Your Account

Quote :

Action Required for Changes to Your Account

We hope you are enjoying your FreedomPop service and want to inform you of some upcoming changes to our free plan.

In order for us to continue passing on the best value to all of our subscribers, we need to make changes that will have an impact on those enjoying our current free tier.

Don't worry, FreedomPop will keep a free tier! But recent rate changes on our data network provider, together with our superior buying power on our largest underlying carrier, make a free offering only viable on our Premium network going forward.

For those who wish to continue receiving 100% free talk, text, and data, you must upgrade to a Premium SIM by May 1, 2021. With FreedomPop Premium, you get true cellular voice, text, and data - no app required! This means you can experience FreedomPop's amazing value while using your phone as it was meant to be used. Upgrade today at FreedomPop.com [freedompop.com].

If you do not migrate by May 1, 2021, your account will be automatically enrolled into the Essential Plan which offers 350MB and 200 minutes / 200 texts each month for only $3.99/mo.

We hope this notice gives you ample time to make the decision that's right for you. Please take action by either upgrading your account to a Premium SIM, changing your current subscription to any other plan, or cancelling altogether by May 1, 2021.

for more info here is the link [freedompop.com]

Not sure if they can legally just automatically enroll and start charging. I am sure a lot of folks that have the accounts don't even use the sims.
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Last edited by 80is April 5, 2021 at 05:32 PM.
Joined Oct 2014
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> bubble2 762 Posts
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RyanR5412
04-05-2021 at 05:48 PM.
04-05-2021 at 05:48 PM.
You aren't on a contract. They can change your plan at anytime.
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> bubble2 691 Posts
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SavingIsArt
04-05-2021 at 05:52 PM.
04-05-2021 at 05:52 PM.
Quote from RyanR5412 :
You aren't on a contract. They can change your plan at anytime.

And start charging? And what if you don't have a payment info that's active? They'll send people to collect?
Hmmmm
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Joined Mar 2004
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citrat
04-05-2021 at 06:02 PM.
04-05-2021 at 06:02 PM.
Doesn't look like it affect the pre-paid plans (3-months/12-months):
https://support.freedompop.com/hc...-SIM-Cards
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> bubble2 226 Posts
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mrdstp
04-05-2021 at 06:26 PM.

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04-05-2021 at 06:26 PM.
Quote from RyanR5412 :
You aren't on a contract. They can change your plan at anytime.
Quote from SavingIsArt :
And start charging? And what if you don't have a payment info that's active? They'll send people to collect?
Hmmmm
Not really possible - they suspend accounts if the credit card has expired and notify the user to add a card to reactivate.
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Joined Oct 2014
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> bubble2 762 Posts
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RyanR5412
04-05-2021 at 06:36 PM.
04-05-2021 at 06:36 PM.
Quote from SavingIsArt :
And start charging? And what if you don't have a payment info that's active? They'll send people to collect?
Hmmmm

It's prepaid, legally they can't send you to collections. However changing your plan is fully legal. And FreedomPop is not run by Stokols anymore. It's fully owned by Red Pocket. If you don't want this company anymore just port out to someone better.
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Joined Apr 2013
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> bubble2 680 Posts
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powerbook
04-05-2021 at 06:37 PM.
04-05-2021 at 06:37 PM.
They won't refund "Top up" if you cancel service. They said they will transfer it to new freemium account. Can it be used to pay for additional 500MB after free 25MB allowance?
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Joined Nov 2014
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> bubble2 432 Posts
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userbeavis
04-05-2021 at 06:53 PM.

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04-05-2021 at 06:53 PM.
Stay far away from this SCAM of a company. Good luck if you have a number there that you want to transfer out. They've now moved to a scummy tactic of flagging your account as fraud and abuse right after they give you the port out information. When you try to appeal they say they've escalated to their "upper management" - which can only work through email and will not chat or call... you'll wait days only for that "upper management" to tell you there's nothing they can do and they have no reason for why the account is flagged. Meanwhile, you number was likely already released. More stories like mine on "red it" I already opened my consumer complaint with the FCC but there's no real chance I'll get my number back. FCC info if you need to do the same: https://consumercomplaints.fcc.gov/hc/en-us
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> bubble2 2,123 Posts
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626OG
04-05-2021 at 09:43 PM.
04-05-2021 at 09:43 PM.
Quote from userbeavis :
Stay far away from this SCAM of a company. Good luck if you have a number there that you want to transfer out. They've now moved to a scummy tactic of flagging your account as fraud and abuse right after they give you the port out information. When you try to appeal they say they've escalated to their "upper management" - which can only work through email and will not chat or call... you'll wait days only for that "upper management" to tell you there's nothing they can do and they have no reason for why the account is flagged. Meanwhile, you number was likely already released. More stories like mine on "red it" I already opened my consumer complaint with the FCC but there's no real chance I'll get my number back. FCC info if you need to do the same: https://consumercomplaints.fcc.gov/hc/en-us

I was able to get Port Out information right from the portal on their website. I'm porting into Simple Mobile.

How sure after you that what you're saying is a widespread practice and not just a one off situation?
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