https://www.reddit.com/r/tmobile/...4th_to_be/
iPhone deal is dead. Only the A32 is valid.
Samsung Galaxy A32 5G upgrade
now only available via CSR or in store:
There was no way to add to cart (only add a new line) so I had to call to get the Samsung Galaxy A32 5G upgrade. CSR told me that they take any cellular device, even the bag phone, as long as it turns on and the screen isn't cracked. Tell them that website won't let you order to avoid the $20 "service" charge.
I received a text saying my trade in has $0 value for the free Galaxy A32 5G. Is that correct?
If your phone had any trade in value, say a Pixel XYZ with $100 value, you would've gotten a one time $100 credit on the upcoming bill and they would've given you the $182 balance over 24 months as monthly credits (to sum up to the $282 value of the phone, making it "free"). In your case, there's no one time bill credit because your trade-in phone had no value so you'll receive the $282 promotional value as a bill credit of $11.75/month over 24 months. You are buying the phone for $282 paid as $11.75/month and getting the corresponding promotional credit of $11.75/mo, both over 24 months, making it "free".
Similarly, if you trade in an old iPhone 3GS or iPhone 4 for the half off iPhone 12 Mini, those will have $0 value also so no instant credit and $365 promotional credit will be given over 24 months.
For the free iPhone 12 with an iPhone 11 trade-in, I only received a trade-in value of $206 for the iPhone 11. Is this correct?
The trade-in value of the iPhone 11 is $206. You will receive the $206 as a one time bill credit on the first bill. Then you will receive the rest of the $830 promotional offer, which is $624, as monthly bill credits of $26/month over 24 months.
UPDATE 4/19/21
People keep asking this question. For the free Galaxy A32 5G phone, if your trade-in phone doesn't show in the dropdown list:
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Quote
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In the phone selection options, choose "5G Upgrade Promo All Carriers", "5G Upgrade Promo All Makes", "5G Upgrade Promo All Models".
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They finally updated their promo page today. Looks like 3 separate promos, not a mix and match max 4 total. . .
Per needgeech's post, these are the respective three promotions [t-mobile.com]. Separate promotions means you can redeem up to 4 each if your credit allows it.
- 2021 Apple Trade P7, Promo Code: T567 (iPhone 12 Mini Deal)
- 2021 Samsung Trade P7, Promo Code: T555 (Samsung A32 deal)
- 2021 Apple Trade P6, Promo Code: T566 (iPhone 12 deal)
Multiple EIPs and recurring device credits on a single line? How Recurring Device Credits (RDC) work [t-mobile.com]
- To receive Recurring Device Credits (RDC), you must purchase your device on EIP and meet any other requirements of the promotion.
- You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
- If you pay off your EIP early, you'll continue to receive the promised Recurring Device Credits (RDC) as an account-level credit through the remaining months of the promotional credit period (up to 24 or 36 months)
Copied from Jman_100's post on reddit [reddit.com]
UPDATE 4/18/21
The free unlimited addon is rolling out in waves today. Please be patient. Some people that cancelled their paid unlimited before today are seeing free unlimited now, but ymmv.
The iPhone promo is not currently showing up online but it is available. Order via support or in store. If online you may be able to get the support fee waived due to the offer not being available on the self serve website or app. Alternatively, get confirmation from T-Force on Twitter or Facebook that ordering online will activate the promo. Then order online as usual and do the eligible trade-in. The offer should automatically apply afterwards.
(In your account's Upgrade a Line option, you can get the iPhone promo.)
UPDATE 4/13/21
As an added bonus, all credit classes will have $0 down for the free A32 5G phone offer.
UPDATE: 4/12/21
- New info has been received about the free 5G phone upgrade. The promo isn't applicable for backorders. This means that if the phone is out of stock you can't get the promo, making this a sort of "while supplies last" type of deal.
EDIT 4/18/21: online looks like you can still order the phone even though it's backordered; just confirm your trade-in qualifies you for the promotional $282 credit and you should be good to go.
UPDATE: 4/10/21
- It seems T-Mobile is doing some annoying (imo) things regarding qualification for the free unlimited data upgrade on the 18th.
- If you are already paying for an unlimited addon, it will stay paid. You will not receive free unlimited.
- If you modify the line (remove the paid soc for example) after the 7th of april, you also will not qualify. So no removing the paid soc to get the free one later.
- Only existing customers with limited data buckets and no unlimited addon will get the free unlimited soc.
- It's a one time deal. Future lines added on a limited simple choice plan won't get free unlimited, for example.
Free 5G Phone Upgrade
- New and existing postpaid customers can get a FREE Samsung A32 5G Phone when you trade in ANY phone.
- Any phone that powers on and has no cracked screen will qualify.
- Free via 24mo bill credits
- Begins April 18th and lasts through the end of 2021
- Taxes on full price ($282) due at purchase
- Limit 4 redemptions per account.
New iPhone Promo
- Free iPhone 12 w/trade in of iPhone 11
- Half off w/trade in of older iPhones as far back as the iPhone 7
- 12, 12 Pro, and 12 Pro Max included
- iPhone 12 Mini is also half off w/trade in of any old iPhone
- No Add a line necessary
- Begins April 18th
- Ends May 1st
For the iPhone 12, 12 Pro, and 12 Pro Max :
$830 credit for trading in iPhone 11 Pro Max, 11 Pro, 11
$415 credit for trading in iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7.
For the iPhone 12 mini
$365 credit for trading in 6s, 6s Plus, 6, 6 Plus, SE1, and SE2, 5S, 5, 5c, 4S, 4, 3GS, 3G, Original iPhone (and presumably new model phones also).
Note: For iPhone offers, the trade in offer will only appear after you select the device to trade in. Login -> Upgrade -> Pick new phone -> Select trade in.
Unlimited TradeUp
- AT&T and Verizon customers on a limited data plan can switch to T-Mobile and pay the same or less for unlimited 5G
- Existing T-Mobile or Sprint customers on an older data-limited plan will be upgraded to unlimited data for free. Not a plan change, just an unlimited data add-on
- New customers switching from competitor will be placed on Magenta Essentials for 3+ lines or a unique promo plan. Unique plan will be 1 line for $50 or 2 lines for $80. +$25/mo per additional line. Customers with cheaper plans on a competitor can submit a bill to get an extra $5 off on single line plans and $10 off 2+ line plans.
- Begins April 18th
- Price will never go up due to the change
For A32 5g with trade-in, why is there bill credits for 24 months when the phone is free?
You are effectively buying the phone for $282 for which they will charge you $11.75 per month over 24 months. As long as the phone line it's assigned to remains active, they are also giving you a promotional credit of $11.75 per month over 24 months to make it net zero. That's how it's "free" as there will be a net $0 change to your month bill over 24 months as the monthly promotional credit cancels out the monthly phone charge. If you cancel the line before 24 months, the balance on the $282 you owe will be due and the $11.75 credit for the line goes away because the line is gone. Note you will pay tax on $282. If you do this in the store, you'll likely also pay the $20 assisted service fee (and possibly a sim card fee if you get a new sim card).
$9.99 renewed flip phone from Amazon for trade-in: https://www.amazon.com/dp/B084GXS58R
Here is some more info on SOC Codes for people.
https://www.reddit.com/r/tmobile/...urce=share
https://www.reddit.com/r/tmobile/...&context=3
https://www.coursehero.
https://docs.google.com/forms/d/e...g/viewform
https://docs.google.com/spreadshe...s/htmlview
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Can we get multiple promo credits on the same line?
A: YES ! YES !! YES !!!
If you pay off the existing EIP balance fully, the promo credits move to the account level (so to speak, in "their" system) but it is still listed under that line so T-Mo can track it in case you cancel that line in future before the duration (24 months in this case)!
I have done it i.e. paid off the device from Feb-2021 promo and started the new device EIP and as you can see in the attached image, both the credits are active under the same line (although internally they call it "moved to account level" and we couldn't care less as long as we get it right? lol)
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Network Unlock through the app:
EIP has been paid up and went through the unlock app in the phone. Cannot be unlocked. Got an error code 1.
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- Download, install, and launch the Minimal ADB and Fast Boot tool on your PC.
- Download, install, and launch the App Inspector app on the phone.
- On your phone, go to Settings and tap on About Phone. Find the Build Number and tap on it 7 times to enable Developer Options.
- Enter Developer Options and enable USB Debugging.
- Connect the phone to the PC via the supplied USB cable.
- Change to "file transfer (MTP)" mode at the phone.
- You will see a prompt on your phone asking you to authorize a connection with the computer. Grant it.
- Enter the command "adb devices" (no ") at the command prompt (PC screen).
- Enter the command "adb shell" if you see the serial number of the phone displayed. If not, then remove/reconnect the USB cable, grant connection, and retype the "adb devices" command.
- Enter pm uninstall -k --user 0 <name of package> for the app that you want to uninstall as displayed in App Inspector.
For Example, to remove youtube: pm uninstall -k --user 0 com.google.android.youtube
To restore youtube: cmd package install-existing com.google.android.youtube
https://play.google.com/store/app...n_US&gl=U
https://androidmtk.com/download-m...tboot-tool
https://www.xda-developers.com/un...ot-access/
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It was a bit or an ordeal. Fourth time was the charm. First tried to upgrade without a CSR but the website didn't take my IMEI/MEID. My three old Boost Mobile Kyocera Hydro phones had MEID codes so I needed to escalate to a CSR. I initiated a customer care chat session using my PC and things were going well although the CSR was hitting me with the upgrade charge ($20 x 3) with the possibility of getting a bill credit later as he was going to request a waiver. He was also going to process each phone separately resulting in three shipping charges of $6.99. However, after going through the first phone, the CSR fell off the chat and just stopped responding. After waiting a while, I gave up on him and started a new customer care chat using my phone and got another CSR. He ran into some obstacles and wanted to try some different things before he also fell off the line like the first guy. Very frustrating. I decided to just call 611 this time and speak to a CSR the old‑fashioned way. Turned out to be the best way. He dealt with the MEID code issue without a hitch. This CSR was also very efficient and combined all three phones into one order resulting in just one shipping charge of $6.99. He also waived the $20 upgrade charge for each phone right off the bat. No need to wait for a bill credit down the line…or perhaps even have the request to waive denied. At the end I paid $87.36 for tax and shipping for all three phones. Had to put in some sweat equity but that's the way it works sometimes. Good luck to everyone working to get this.
By the way, the CSR told me a return shipping label would be in the box with the new phones, and I can reuse the same shipping box to send in my trade-in phones.
Just FYI: T-Mobile chat (iMessage, Web, app, text) is now completely outsourced (within the last 30 days). They have shifted almost 1000 US jobs to the Philippines which is why you were having problems over chat and why they couldn't override fees immediately and seemed more competent (combining three orders into one) about the order on 611. US-based reps that previously supported chat are now handling calls and only social media chat (Twitter, Facebook/Messenger with T-Force) are US-based. Don't rely on chat anymore to get real help from T-Mobile. If you can't call, then use Twitter or Messenger only.
https://www.t-mobile.com/support/...al-credits
You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
So yeah as you mentioned at least 2 separate promos here.
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what phone are you trading in?
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