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expiredJohn_Wick posted Apr 7, 2021 4:46 PM

T-Mobile: Trade-in Undamaged, Functioning Cell Phone, Get Samsung Galaxy A32 5G

Free

via 24 monthly bill credits & Moreat T-Mobile
1.1M Views
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Deal Details
T-Mobile has Trade-in Promotions on select Mobile Devices when you follow the instructions below. Shipping is free.

Thanks to community member John_Wick for finding this deal.

Promotion #1: Samsung Galaxy A32 5G for Free (via 24 monthly bill credits) when you trade-in any working phone.
  1. Log in or create a T-Mobile account.
  2. Add Samsung Galaxy A32 5G to cart.
  3. Select monthly payment plan.
  4. Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
  5. Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
  6. Receive 24 monthly bill credits totaling up to $282.
    • If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers. While supplies last.
Promotion #2: iPhone 12, iPhone 12 Pro Max or iPhone 12 Pro up to $830 Off (via 24 monthly bill credits) when you trade in an eligible device.
  1. Log in or create a T-Mobile account.
  2. Add your choice of iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max to cart.
  3. Select monthly payment plan.
  4. Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
  5. Trade in an eligible device in good condition:
    • For the iPhone 12, 12 Pro, and 12 Pro Max
      • $830 when you trade-in iPhone 11 Pro Max, 11 Pro, 11
      • $415 when you trade-in iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7
  6. Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
  7. Get up to $830 back via 24 monthly bill credits.
    • If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers.

Editor's Notes

Written by StrawMan86 | Staff
  • About this deal:
    • Offers are available for a limited time and subject to change.
    • Samsung Galaxy A32 5G promotion:
      • If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($282); if canceling your account, you can contact T-Mobile first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, & functioning trade-in without screen or water damage required. Customer must own trade in device and must be unlocked, not lost/stolen. $10 SIM card and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required.  $282 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4/account. May not be combinable with some offers or discounts.
    • iPhone 12, iPhone 12 Pro Max or iPhone 12 Pro promotion:
      • Offer valid through May 1, while supplies last. If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device (e.g., $829.99 – iPhone 12 64GB); if canceling your account, you can contact T-Mobile first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Qualifying credit & trade-in (For the iPhone 12, 12 Pro, and 12 Pro Max - $830: iPhone 11 Pro Max, 11 Pro, 11, or $415: iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7. For the iPhone 12 mini - $365: 6s, 6s Plus, 6, 6 Plus, SE1, and SE2, 5S, 5, 5c, 4S, 4, 3GS, 3G, Original iPhone.) required. $10 SIM card and $20 support charge may be required. Up to $830 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4/account.
  • Please refer to the forum thread for additional deal ideas, details & discussion. -StrawMan86

Original Post

Written by John_Wick
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile has Trade-in Promotions on select Mobile Devices when you follow the instructions below. Shipping is free.

Thanks to community member John_Wick for finding this deal.

Promotion #1: Samsung Galaxy A32 5G for Free (via 24 monthly bill credits) when you trade-in any working phone.
  1. Log in or create a T-Mobile account.
  2. Add Samsung Galaxy A32 5G to cart.
  3. Select monthly payment plan.
  4. Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
  5. Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
  6. Receive 24 monthly bill credits totaling up to $282.
    • If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers. While supplies last.
Promotion #2: iPhone 12, iPhone 12 Pro Max or iPhone 12 Pro up to $830 Off (via 24 monthly bill credits) when you trade in an eligible device.
  1. Log in or create a T-Mobile account.
  2. Add your choice of iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max to cart.
  3. Select monthly payment plan.
  4. Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
  5. Trade in an eligible device in good condition:
    • For the iPhone 12, 12 Pro, and 12 Pro Max
      • $830 when you trade-in iPhone 11 Pro Max, 11 Pro, 11
      • $415 when you trade-in iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7
  6. Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
  7. Get up to $830 back via 24 monthly bill credits.
    • If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers.

Editor's Notes

Written by StrawMan86 | Staff
  • About this deal:
    • Offers are available for a limited time and subject to change.
    • Samsung Galaxy A32 5G promotion:
      • If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($282); if canceling your account, you can contact T-Mobile first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, & functioning trade-in without screen or water damage required. Customer must own trade in device and must be unlocked, not lost/stolen. $10 SIM card and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required.  $282 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4/account. May not be combinable with some offers or discounts.
    • iPhone 12, iPhone 12 Pro Max or iPhone 12 Pro promotion:
      • Offer valid through May 1, while supplies last. If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device (e.g., $829.99 – iPhone 12 64GB); if canceling your account, you can contact T-Mobile first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Qualifying credit & trade-in (For the iPhone 12, 12 Pro, and 12 Pro Max - $830: iPhone 11 Pro Max, 11 Pro, 11, or $415: iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7. For the iPhone 12 mini - $365: 6s, 6s Plus, 6, 6 Plus, SE1, and SE2, 5S, 5, 5c, 4S, 4, 3GS, 3G, Original iPhone.) required. $10 SIM card and $20 support charge may be required. Up to $830 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4/account.
  • Please refer to the forum thread for additional deal ideas, details & discussion. -StrawMan86

Original Post

Written by John_Wick

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4.9K Comments

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Apr 18, 2021 10:46 PM
903 Comments
Joined May 2005
meranamjokerApr 18, 2021 10:46 PM
903 Comments
if you are able to talk to a rep over phone/chat., they might waive off shipping and upgrade charge. I got these waived (15+ year old customer)
Apr 18, 2021 10:46 PM
51.2K Comments
Joined Jul 2006
dzapApr 18, 2021 10:46 PM
51.2K Comments
Quote from HandSolo :
Taking the time to post this in case it helps anyone. I'm an existing T-Mobile customer with the Simple Choice North America 6GB Family Match plan and the free Unlimited High-Speed Included w/ 6GB Mobile Hotspot add-on. Two lines on the paid account with two free lines added on. I just finished ordering three Samsung Galaxy A32 5G phones. Saving a slot in case there's a better deal later. Plus, my wife didn't want an extra phone to mess with so might as well save on taxes.

It was a bit or an ordeal. Fourth time was the charm. First tried to upgrade without a CSR but the website didn't take my IMEI/MEID. My three old Boost Mobile Kyocera Hydro phones had MEID codes so I needed to escalate to a CSR. I initiated a customer care chat session using my PC and things were going well although the CSR was hitting me with the upgrade charge ($20 x 3) with the possibility of getting a bill credit later as he was going to request a waiver. He was also going to process each phone separately resulting in three shipping charges of $6.99. However, after going through the first phone, the CSR fell off the chat and just stopped responding. After waiting a while, I gave up on him and started a new customer care chat using my phone and got another CSR. He ran into some obstacles and wanted to try some different things before he also fell off the line like the first guy. Very frustrating. I decided to just call 611 this time and speak to a CSR the old‑fashioned way. Turned out to be the best way. He dealt with the MEID code issue without a hitch. This CSR was also very efficient and combined all three phones into one order resulting in just one shipping charge of $6.99. He also waived the $20 upgrade charge for each phone right off the bat. No need to wait for a bill credit down the line…or perhaps even have the request to waive denied. At the end I paid $87.36 for tax and shipping for all three phones. Had to put in some sweat equity but that's the way it works sometimes. Good luck to everyone working to get this.

By the way, the CSR told me a return shipping label would be in the box with the new phones, and I can reuse the same shipping box to send in my trade-in phones.

Just FYI: T-Mobile chat (iMessage, Web, app, text) is now completely outsourced (within the last 30 days). They have shifted almost 1000 US jobs to the Philippines which is why you were having problems over chat and why they couldn't override fees immediately and seemed more competent (combining three orders into one) about the order on 611. US-based reps that previously supported chat are now handling calls and only social media chat (Twitter, Facebook/Messenger with T-Force) are US-based. Don't rely on chat anymore to get real help from T-Mobile. If you can't call, then use Twitter or Messenger only.
Apr 18, 2021 10:49 PM
317 Comments
Joined Jan 2006
2ndLeafApr 18, 2021 10:49 PM
317 Comments
Quote from costcodeal :
I personally talked to 2 different reps. They both said the same thing after they checked thoroughly,by default it can not have 2 different EIP credit on the same line, one will override the other unless there is some special treatment by the escalator department. Dont do it online by yourself unless you are sure about it.
I chatted with a t-mobile rep. What you said is correct. To work around this, you have to pay off the first EIP to keep the bill credit at account level. Then you can have the new bill credit at line level. Here is the t-mobile link about this:

https://www.t-mobile.com/support/...al-credits

You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
Last edited by 2ndLeaf April 18, 2021 at 04:04 PM.
Apr 18, 2021 10:49 PM
817 Comments
Joined Mar 2010
coliApr 18, 2021 10:49 PM
817 Comments
Quote from dzap :
Just FYI: T-Mobile chat (iMessage, Web, app, text) is now completely outsourced (within the last 30 days). They have shifted almost 1000 US jobs to the Philippines which is why you were having problems over chat and why they couldn't override fees immediately and seemed more competent (combining three orders into one) about the order on 611. US-based reps that previously supported chat are now handling calls and only social media chat (Twitter, Facebook/Messenger with T-Force) are US-based. Don't rely on chat anymore to get real help from T-Mobile. If you can't call, then use Twitter or Messenger only.
US based reps are less willing to help you actually. Overseas is better.
Apr 18, 2021 10:51 PM
4.7K Comments
Joined Dec 2010
needgeechApr 18, 2021 10:51 PM
4.7K Comments
Quote from waterchange :
Thanks, I don't want to be spreading false info. Are you certain both the free A32 and the iPhone offers are the same promotion? I'm just rehashing Jman100's reddit post stating they are separate promotions [reddit.com].
Lovemydeals posted about 20 pages ago mentioning the A32 deal is 2021 Samsung Trade P7. Their offers/ costco rebates page has not updated yet to confirm.

So yeah as you mentioned at least 2 separate promos here.

https://slickdeals.net/forums/showpost.php?p=146708213&postcount=1586
Last edited by needgeech April 18, 2021 at 03:59 PM.
Pro
Apr 18, 2021 10:52 PM
390 Comments
Joined Dec 2006
qpjj
Pro
Apr 18, 2021 10:52 PM
390 Comments
Quote from meranamjoker :
if you are able to talk to a rep over phone/chat., they might waive off shipping and upgrade charge. I got these waived (15+ year old customer)
Me too. Very nice
Apr 18, 2021 10:52 PM
27 Comments
Joined Nov 2011
ii904Apr 18, 2021 10:52 PM
27 Comments
Quote from googlephone :
No.Just go to account, check order status, and print trade in return label.
Thanks

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Apr 18, 2021 10:55 PM
1.6K Comments
Joined Nov 2012
tomeaineApr 18, 2021 10:55 PM
1.6K Comments
Quote from mumuu0 :
Wanted to get in on the iPhone mini deal. Dumb question here- I can only trade in one iphone correct ? I can't trade in both iPhone se1 and se2 to get one iPhone mini?
Only 1 trade
Apr 18, 2021 10:56 PM
2.5K Comments
Joined Mar 2004
backspaceApr 18, 2021 10:56 PM
2.5K Comments
Quote from chaoss :
starts on Sunday
what phone are you trading in?
Thanks, I guess I misread the date. I have A10e. But I have to pay about $100 including tax and remaining balance on the A10e and 42 cents monthly afterward. Not really sure how much better is this A32 since I don't actually carry the phone around. This is an extra line I used to connect to my Bluetooth handsets at home. I am not sure it is worth it.
Last edited by backspace April 18, 2021 at 03:58 PM.
Apr 18, 2021 10:57 PM
2.4K Comments
Joined Sep 2009
razmanApr 18, 2021 10:57 PM
2.4K Comments
My family currently has an iPhone 6, iPhone 6 plus, and Google pixel 3a. Is this Samsung phone better than all 3? Ie: is it worth upgrading
Apr 18, 2021 10:58 PM
180 Comments
Joined May 2010
TicDouloureuxApr 18, 2021 10:58 PM
180 Comments
Do most stores have the A32 5G in stock at this point? Looking to just do it in-store so I can avoid shipping and activation charges.
Apr 18, 2021 10:58 PM
116 Comments
Joined Jun 2019
costcodealApr 18, 2021 10:58 PM
116 Comments
Quote from qpjj :
Me too. Very nice
They can waive off the service fee but not shipping charge. They can lump into 1 shipping charge of $6.99 for 2+ devices
1
Apr 18, 2021 10:59 PM
1.8K Comments
Joined Dec 2016
OceanTwelveApr 18, 2021 10:59 PM
1.8K Comments
Anyone do the A32 5G promotion yet? I don't see an actual ad for it and plan on going next week to do it.
Apr 18, 2021 11:00 PM
398 Comments
Joined Jul 2012
BrokenBonesApr 18, 2021 11:00 PM
398 Comments
Quote from razman :
My family currently has an iPhone 6, iPhone 6 plus, and Google pixel 3a. Is this Samsung phone better than all 3? Ie: is it worth upgrading
Apples(no pun) and oranges. They all have different operating systems.
1

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Apr 18, 2021 11:01 PM
997 Comments
Joined Jan 2011
TatsuyaSApr 18, 2021 11:01 PM
997 Comments
can the trade in be done instore for the free A32 or is it online only?

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