You probably need to be registered to to receive exclusive promotions and member benefits from Costco via email.
- press on the "Sign in / Register" link on the homepage.
- once logged in to "My Account" navigate to "My Preferences"
- check the box that reads: "I want to receive exclusive promotions and member benefits from Costco via email." and save preferences.
Not sure if this will work but I am trying it since I was not registered for their emails and didn't get the code yet.
Edit: Might be true for some, but I was enrolled in this already and I didn't get either of the promotions.
Direct link to Costco Chat : https://customerservice
Costco Site now has this banner message:
"If you are inquiring about Costco's promotional offer "Exclusive Code: Get $100 OFF An Order of $500 or More on Costco.com", this offer was sent to 'select' members registered on Costco.com. This offer will not be extended to additional recipients. If you are currently not registered to receive Costco.com marketing emails, we encourage you to sign-up in efforts to be considered for future opportunities for us to pass along savings. Thank you for your online business."
It seems they are alerted.
Although there is a bright yellow banner at the top I tried and was successful, please read my post for my experience and suggestions.
Here is a copy of my entire chat log (personal details altered), I hope this helps someone, have a great day!
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Quote
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Kendra N: Thank you for choosing Costco! My name is Kendra N - I'm reviewing your request and will be with you in just a moment.Gustavo: Hello, I've been a Costco member for around 20 years. I know you're probably being bombarded with requests but do you have a spare $100 off $500 CostCo.com online coupon code? I'd like to make a purchase and it sure would make it easier during these trying times. Thank you for your time and consideration. Kendra N: Of course Gustavo, can you provide me your membership number? Gustavo: sure let me find it Kendra N: Of course, thank you. Gustavo: 0004158675309 Kendra N: Thank you so much, I am populating your code now. Kendra N: Here is your code: HEYA765GH. It is attached to your membership number so make sure to have that plugged in at check out. Below I will provide the disclaimer for this promotion, please read fully and ensure you understand prior to ordering. Kendra N: Only valid on Costco.com. Not valid in warehouse. One coupon code per Costco member. Ineligible purchases include: new Costco memberships, Costco membership renewals, gift of membership, Costco Shop cards, custom installation services, Same-day grocery delivery, and online-digital print orders. Not valid for orders at the online Pharmacy, Costco Travel or Costco Business Delivery. The merchandise total in your cart must equal $500 or more before tax and shipping to receive the $100 off. The coupon code must be entered in the promo code box at checkout to be valid. This offer may not be combined with any other offer or promotion. Is there anything else I can assist with today? Gustavo: Thank you for advising it is attached to my membership number, that is re-assuring. Thanks again and have a wonderfful day. Kendra N: You are very welcome. Have a wonderful rest of your day and thank you for chatting us at Costco.com. The reference number for this chat is 210428-028765. If you would like to tell us about your experience, please share your feedback here: https://secure.opinionl Kendra N has disconnected. |
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Maybe its for members who are not shopping that much 😝.
I wonder what the criteria is, what determines who receives coupons?
Just got one for $100 off $500. So, check your email if you did not get it the first time.
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Cust service chat.
Just chatted with another agent and got one.
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Chat Category = Online
Chat Subject = Other (Online)
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Our community has rated this post as helpful. If you agree, why not thank Hank3
-Chat Subject>Other (Online)
-I provided my Membership number even though it was a required field
-And my message was basically, I signed up for emails for offers and promo deals in my Costco account preferences and still have not received the $100 off $500.
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