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PSA: The Emergency Broadband Benefit Program

473 633 May 2, 2021 at 05:18 AM in Services (2)
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Just read a article about the EBB program, will be going to effect on May 12th.
https://www.fcc.gov/broadbandbenefit

When Can I Sign Up for the Benefit?

As of May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Eligible households can enroll through an approved provider or by visitinghttps://getemergencybroadband.org.



What is the Emergency Broadband Benefit Program?

The Emergency Broadband Benefit Program is aFederal Communications Commission (FCC) programthat provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household iseligible, you can receive:

Up to a $50/month discount on your broadband service and associated equipment rentals

Up to a $75/month discount if your household is on qualifying Tribal lands

A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Only one monthly service discount and one device discount is allowed per household.
The FCC expects enrollment for the Emergency Broadband Benefit Program to open later this month.It will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

https://getemergencybroadband.org/

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Joined Dec 2005
L6: Expert
> bubble2 1,092 Posts
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rseiler
05-15-2021 at 04:25 PM.
05-15-2021 at 04:25 PM.
Quote from dplane :
Good for folks who need it. Just hope they won't be screwed on their rate once the program ends by not realizing when the 50 rolls off again.
I notice that Charter has this clause on their site [spectrum.net] in the place where you can apply for it there directly:

"At the end of the program, participants who agree to continue receiving service will be subject to the provider's undiscounted rate and their general terms and conditions of service."

Since that sounds a little like a copy and paste job ("provider"), I wouldn't be absolutely sure that it explodes whatever promo someone is on. It may just be written assuming that the person wasn't on one in the first place.
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Joined Dec 2006
L5: Journeyman
> bubble2 908 Posts
170 Reputation
mjz
05-15-2021 at 05:28 PM.
05-15-2021 at 05:28 PM.
Quote from rseiler :
I notice that Charter has this clause on their site [spectrum.net] in the place where you can apply for it there directly:

"At the end of the program, participants who agree to continue receiving service will be subject to the provider's undiscounted rate and their general terms and conditions of service."

Since that sounds a little like a copy and paste job ("provider"), I wouldn't be absolutely sure that it explodes whatever promo someone is on. It may just be written assuming that the person wasn't on one in the first place.
On my 2 providers also. So the chance that they remove existing discounts I already have is not one I am thinking I am willing to risk.
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Joined Feb 2011
L7: Teacher
> bubble2 2,600 Posts
528 Reputation
homers54321
05-15-2021 at 06:23 PM.
05-15-2021 at 06:23 PM.
Did anybody receive confirmation from t-mobile after submitting their application?

Or better yet, has anybody been approved already by t-mobile?
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Joined Dec 2008
L4: Apprentice
> bubble2 417 Posts
37 Reputation
benjid23
05-15-2021 at 08:31 PM.
05-15-2021 at 08:31 PM.
Has anyone found out how to get the $100 discount on a tablet. Spectrum told me they do not have that through ebb.
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Joined Apr 2008
L7: Teacher
> bubble2 2,039 Posts
2,243 Reputation
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Greygooser
05-16-2021 at 04:33 AM.
05-16-2021 at 04:33 AM.
Quote from nthony :
click through and approve that. it will then redirect to another page where it will ask to verify last 4 SS# and ask a few questions. after that, it says you will be emailed within 48 hrs to confirm.
I am on "pending review" status with lifeline. should i wait until i am approved until I apply to Xfinity?
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Joined Dec 2008
L6: Expert
> bubble2 1,028 Posts
232 Reputation
DCBurnquist
05-16-2021 at 02:09 PM.
05-16-2021 at 02:09 PM.
Verified perfectly through National Verifier (my name, with household family member who is eligible list as the person eligible). Went through Xfinity process (under my name), got denial email saying I may not have been verified.

What do I do? Anybody have this happen?
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Joined Aug 2007
L8: Grand Teacher
> bubble2 3,427 Posts
274 Reputation
graphixv
05-17-2021 at 12:03 AM.
05-17-2021 at 12:03 AM.
Quote from JimBanville :
Lol. Unemployment was at record low levels under the last president. Show me a country that didn't take an unemployment spike due to Covid. Waiting....
Buddy, I'm with you but you're in the wrong thread. Reality doesn't live here. The good news is that when things implode going forward, you can say not my fault.
1
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Last edited by graphixv May 17, 2021 at 12:09 AM.

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Joined Dec 2006
L3: Novice
> bubble2 242 Posts
128 Reputation
nthony
05-17-2021 at 07:12 AM.
05-17-2021 at 07:12 AM.
Quote from DCBurnquist :
Verified perfectly through National Verifier (my name, with household family member who is eligible list as the person eligible). Went through Xfinity process (under my name), got denial email saying I may not have been verified.

What do I do? Anybody have this happen?
I got the same response from Xfinity. I assume they are just incompetent as usual. Maybe wait a few days and try again? That is my plan. Perhaps the database that the use to check status is not updated in real time.
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Joined Oct 2007
L9: Master
> bubble2 5,480 Posts
1,656 Reputation
audierules
05-17-2021 at 08:54 AM.
05-17-2021 at 08:54 AM.
i swear how the hell is anyone getting through with xfinity. i've tried like 4 browsers, my phone on 5G, my ipad and all i get is the 3 flashing dots. And this is day 5.
Reply
Joined Apr 2012
L4: Apprentice
> bubble2 437 Posts
26 Reputation
Marcot1234
05-17-2021 at 09:45 AM.
05-17-2021 at 09:45 AM.
So they are really going to strip us of our "promo" pricing if we use this government bene? That doesn't seem right.
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Joined Sep 2003
L8: Grand Teacher
> bubble2 3,807 Posts
644 Reputation
mikedaley
05-17-2021 at 10:03 AM.
05-17-2021 at 10:03 AM.
Quote from Marcot1234 :
So they are really going to strip us of our "promo" pricing if we use this government bene? That doesn't seem right.
That would be double dipping….not allowed
1
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Joined Dec 2005
L6: Expert
> bubble2 1,092 Posts
236 Reputation
rseiler
05-17-2021 at 11:30 AM.
05-17-2021 at 11:30 AM.
On the promo question, this is what Charter told me today:

If your promo hasn't run out by the time EBB ends, then the promo continues.
Reply
Joined Feb 2007
L6: Expert
> bubble2 1,679 Posts
190 Reputation
techie333
05-17-2021 at 01:27 PM.
05-17-2021 at 01:27 PM.
Quote from mikedaley :
That would be double dipping….not allowed
Don't kid yourself, the only ones 'double dipping' are the ISPs with all this gov money they're getting. They are effectively using the gov money to reduce discounts for retailers. Should be illegal, but you know, that whole gov stuffing money in the pockets of corporations thing
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Joined Feb 2019
L3: Novice
> bubble2 162 Posts
150 Reputation
XacTactX
05-17-2021 at 02:35 PM.
05-17-2021 at 02:35 PM.
I have Spectrum and I applied for the EBB discount on May 13. Today I asked Spectrum for an update and they told me they are waiting for the EBB to respond to Spectrum so I can receive the discount. Is anyone else going through this? Has anyone started receiving the discount from Spectrum?
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Joined Jul 2019
L1: Learner
> bubble2 22 Posts
10 Reputation
Jeffrey1927
05-17-2021 at 04:04 PM.
05-17-2021 at 04:04 PM.
Quote from DCBurnquist :
Verified perfectly through National Verifier (my name, with household family member who is eligible list as the person eligible). Went through Xfinity process (under my name), got denial email saying I may not have been verified.

What do I do? Anybody have this happen?

Same today. I reapplied without much hope through comcrap
Reply
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