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expired Posted by PowerfulReward6734 • May 16, 2021
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expired Posted by PowerfulReward6734 • May 16, 2021

Wyze 2100Pa/ Wi-Fi Connected/ Self-Charging Robot Vacuum with LIDAR Mapping Technology - $254.99 w/ free shipping

$255

Amazon
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Amazon [amazon.com] has Wyze 2100Pa/ Wi-Fi Connected/ Self-Charging Robot Vacuum with LIDAR Mapping Technology for $254.99. Shipping is free.

https://www.amazon.com/Mapping-Te...427&sr=8-3
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Amazon [amazon.com] has Wyze 2100Pa/ Wi-Fi Connected/ Self-Charging Robot Vacuum with LIDAR Mapping Technology for $254.99. Shipping is free.

https://www.amazon.com/Mapping-Te...427&sr=8-3

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May 16, 2021
75 Posts
Joined Apr 2020
May 16, 2021
Kc7cpj
May 16, 2021
75 Posts
Love our Wyze vacuum
1
May 16, 2021
641 Posts
Joined May 2005
May 16, 2021
harrekki
May 16, 2021
641 Posts

Our community has rated this post as helpful. If you agree, why not thank harrekki

Be aware: they have YET to start selling replacement parts, and a good part of the wyze community is looking for replacement parts. This means build quality is questionable. And no way to get it back online, as of yet.
3
2
May 16, 2021
1,818 Posts
Joined Apr 2004
May 16, 2021
jon2249
May 16, 2021
1,818 Posts

Our community has rated this post as helpful. If you agree, why not thank jon2249

Returned mine since it always disconnected from wifi. Customer service is lacking as well. But finally got my money back. It was $200 during the pre-buy
1
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Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Joined Oct 2014
May 16, 2021
puntoa
Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Quote from jon2249 :
Returned mine since it always disconnected from wifi. Customer service is lacking as well. But finally got my money back. It was $200 during the pre-buy
You returned an amazing vacuum. Sometimes the vacuum disconnects from WiFi due to either ISP issues, router issues or a firmware update. Anyone of those issues is very easy to fix. The first two, you only need to reboot your modem or router. The second issue you only need to reboot your vacuum.
6
May 16, 2021
1,818 Posts
Joined Apr 2004
May 16, 2021
jon2249
May 16, 2021
1,818 Posts

Our community has rated this post as helpful. If you agree, why not thank jon2249

Quote from puntoa :
You returned an amazing vacuum. Sometimes the vacuum disconnects from WiFi due to either ISP issues, router issues or a firmware update. Anyone of those issues is very easy to fix. The first two, you only need to reboot your modem or router. The second issue you only need to reboot your vacuum.
Tried it in 2 different locations with 3 different routers or access points. They may have fixed it with a firmware update but the first 3 months with it was unbearable. I now have 360 or Roborock and it's been better in every aspect.
1
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Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Joined Oct 2014
May 16, 2021
puntoa
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This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Quote from harrekki :
Sure, if you don't mind voiding any warranty your vacuum has, go for it.

As I said, they haven't released replacement parts. And maybe don't trust a product with 6 reviews on it.....
If you need to use the warranty and you tell them about the non Wyze replacement parts then you aren't Wyze enough.
1
3
May 16, 2021
641 Posts
Joined May 2005
May 16, 2021
harrekki
May 16, 2021
641 Posts
Quote from puntoa :
If you need to use the warranty and you tell them about the non Wyze replacement parts then you aren't Wyze enough.
So you keep your broken parts to reattach for sending back in?
That's how hoarding starts.
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Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Joined Oct 2014
May 16, 2021
puntoa
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This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Quote from jon2249 :
Tried it in 2 different locations with 3 different routers or access points. They may have fixed it with a firmware update but the first 3 months with it was unbearable. I now have 360 or Roborock and it's been better in every aspect.
I had the issue then I rebooted the vacuum and the problem was solved. Also I use to have optimum for internet. The connection was so bad that I got many internet issues that needed to reboot router and modem very often.
May 16, 2021
1,818 Posts
Joined Apr 2004
May 16, 2021
jon2249
May 16, 2021
1,818 Posts
Quote from puntoa :
I had the issue then I rebooted the vacuum and the problem was solved. Also I use to have optimum for internet. The connection was so bad that I got many internet issues that needed to reboot router and modem very often.
I rebooted the vacuum with support atleast 10x when I was able to get a hold of them. I tried with Verizon fios and spectrum. they may have fixed it with a firmware update since I bought this in their presale at $199. Wasn't worth the hassle for me, but I'm sure it must be better now
1
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May 16, 2021
768 Posts
Joined Oct 2014
May 16, 2021
puntoa
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This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Quote from harrekki :
So you keep your broken parts to reattach for sending back in?
That's how hoarding starts.
I would keep the parts until the 1 years warranty. But Wyze customer service is very good. I doubt it that they will ask you to send it back. I had a problem with a camera and they just send me new one without asking for the broken one in return.
2
May 16, 2021
641 Posts
Joined May 2005
May 16, 2021
harrekki
May 16, 2021
641 Posts
Quote from puntoa :
I would keep the parts until the 1 years warranty. But Wyze customer service is very good. I doubt it that they will ask you to send it back. I had a problem with a camera and they just send me new one without asking for the broken one in return.
$35 camera is very different than a $200 vacuum. And there's a bunch of people who can't get anyone at customer service to return calls.

As with all wyze products, they just church out devices, and then stop supporting them pretty quickly. It's hard to suggest spending $200 on a single wyze device. Not to mention the bait and switch they pulled on person detection.
1
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Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Joined Oct 2014
May 16, 2021
puntoa
Expert
This user is an Expert in Home & Home Improvement
May 16, 2021
768 Posts
Quote from harrekki :
$35 camera is very different than a $200 vacuum. And there's a bunch of people who can't get anyone at customer service to return calls.

As with all wyze products, they just church out devices, and then stop supporting them pretty quickly. It's hard to suggest spending $200 on a single wyze device. Not to mention the bait and switch they pulled on person detection.
My experience with Wyze is very different. I am very satisfied with them. And customer service is terrific. With technology most of the issues are user error.
But if you want to use the exact replacement parts for your Wyze robot then you can look for Roborock S4. Those two robots are the same and the replacement parts are identical.
May 16, 2021
600 Posts
Joined Nov 2014
May 16, 2021
kmill1
May 16, 2021
600 Posts
yipee thanks so much
May 16, 2021
444 Posts
Joined Sep 2008
May 16, 2021
carolinaboy
May 16, 2021
444 Posts
Quote from jon2249 :
Returned mine since it always disconnected from wifi. Customer service is lacking as well. But finally got my money back. It was $200 during the pre-buy
Do you have mesh Wifi? Mine was disconnecting due to that. I ended up using a dedicated 2.4Ghz access point for these devices and no more disconnections.
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May 16, 2021
493 Posts
Joined Jun 2011
May 16, 2021
FartMonster
May 16, 2021
493 Posts
So good vacuum based on the SD community feedback here, but what about this price? How much cheaper can it be?
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