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expiredrmui43 posted May 20, 2021 05:40 PM
Item 1 of 2
Item 1 of 2
expiredrmui43 posted May 20, 2021 05:40 PM
Teachers, Healthcare + First Responders: Cracked Screen Repair
for Select Devices$50
Samsung
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There are many reddit posts about similar things happening to others. I believe most of the UBIF locations are franchises, so it seems like the franchise owners take it upon themselves to try and get out of paying for replacement devices, since I'd imagine that even one mistake cuts into their profits pretty heavily.
Look them up on reddit and follow the advice from someone who was able to get a resolution. If they did in fact break your phone, it will probably be a hassle to get resolved, but you should be able to get a replacement if you're persistent.
I have had my store do three repairs total for a Note 8 and Note 9; two were under warranty. Waterproof seals were restored (its just some gasket material thats included in the OEM repair kit), and all in all, it was all finished in about an hour and a half. Mind you, in the agreement, they *own* all of your broken parts after the repair, even if it was not under warranty. That irked me because I am used to demanding parts back to prove the repair, but it is indeed on the receipt.
Important to note: ALL samsung screen repairs by default include a new battery. That fix by itself is usually $90.
There are many reddit posts about similar things happening to others. I believe most of the UBIF locations are franchises, so it seems like the franchise owners take it upon themselves to try and get out of paying for replacement devices, since I'd imagine that even one mistake cuts into their profits pretty heavily.
Look them up on reddit and follow the advice from someone who was able to get a resolution. If they did in fact break your phone, it will probably be a hassle to get resolved, but you should be able to get a replacement if you're persistent.
If the owner has the proper coverage, it is just a temporary set back. If they don't, yeah it is probably coming out of pocket.
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I went one of the branch but it did not open due to the covid. So I wanted to cancel and make an appointment at another branch, but then the note as below was popped up.
'Promotional screen repair pricing is only available once per customer and it appears you have already used your eligibility.'
Well then why did the Samsung system let me book it at you?!?!?!
Had to cancel my repair request, and then what does the Samsung site tell me when trying to book a new one? You are not eligible for this promo because you've already used it.
Tried calling Samsung and got no where.
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