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expired Posted by rmui43 • May 20, 2021
expired Posted by rmui43 • May 20, 2021

Teachers, Healthcare + First Responders: Cracked Screen Repair

for Select Devices

$50

Samsung
235 Comments 91,711 Views
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Deal Details
Samsung.com is Offering Teachers, Healthcare Workers + First Responders: Cracked Screen Repair for Eligible Devices for $49.99 from UBREAKIFIX Repair Service.

Thanks community member rmui43 for sharing this deal

Deal Instructions:
  1. Teachers or First Responders, read on below
    • Teachers, Click here for Samsung's Educator Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
    • First Responders, Click here for Samsung's First Responder Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
  2. Once you are Signed in, Click here and select "Start Repair Service"
  3. Click "Start Search" for Nearest Repair Location
  4. On next page, select "Phone" for which Device is being repaired
  5. Follow On-Screen Prompts to Select your eligible device (list of eligible devices below)
  6. On next page, enter your zip code then Select your Nearest UBREAKIFIX Repair Shop
  7. Click "See All" to Select Appointment Time for Repair then Click Confirm
  8. Confirm Cracked Screen as Issue then on following page, enter your Phone IMEI Number then click Register. Enter your contact info then click "Submit Service Request"
Eligible Devices:
  • Galaxy S series device that is Galaxy S8 model year or later
  • Galaxy Note series device that is Galaxy Note8 model year or later
Excludes:
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • All A & J models
  • All Galaxy S and Galaxy Note models (prior to S8)

Editor's Notes

Written by slickdewmaster | Staff
  • Offer is valid through May 30, 2021.
  • Expanded List of Eligible Customers:
    • Physicians, Nurses, EMTs, Medical Staff, Hospital Staff, Nursing Home Staff, Pharmacists, Law Enforcement, Firefighters including Volunteer Firefighters, and Teachers.
  • Price Research: This is a significant discount for Educators and First Responders. Regular price for Galaxy S8 Screen Repair is around $241.99 so this offer is $192 Off (79.34% Savings).
  • About UBREAKFIX Repairs:
    • OEM parts, tools, training, and equipment provided by Samsung.
    • Get your device back in 2 hours or less.
    • All repairs backed by a 90-Day Warranty. -slickdewmaster

Original Post

Written by rmui43
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Samsung.com is Offering Teachers, Healthcare Workers + First Responders: Cracked Screen Repair for Eligible Devices for $49.99 from UBREAKIFIX Repair Service.

Thanks community member rmui43 for sharing this deal

Deal Instructions:
  1. Teachers or First Responders, read on below
    • Teachers, Click here for Samsung's Educator Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
    • First Responders, Click here for Samsung's First Responder Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
  2. Once you are Signed in, Click here and select "Start Repair Service"
  3. Click "Start Search" for Nearest Repair Location
  4. On next page, select "Phone" for which Device is being repaired
  5. Follow On-Screen Prompts to Select your eligible device (list of eligible devices below)
  6. On next page, enter your zip code then Select your Nearest UBREAKIFIX Repair Shop
  7. Click "See All" to Select Appointment Time for Repair then Click Confirm
  8. Confirm Cracked Screen as Issue then on following page, enter your Phone IMEI Number then click Register. Enter your contact info then click "Submit Service Request"
Eligible Devices:
  • Galaxy S series device that is Galaxy S8 model year or later
  • Galaxy Note series device that is Galaxy Note8 model year or later
Excludes:
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • All A & J models
  • All Galaxy S and Galaxy Note models (prior to S8)

Editor's Notes

Written by slickdewmaster | Staff
  • Offer is valid through May 30, 2021.
  • Expanded List of Eligible Customers:
    • Physicians, Nurses, EMTs, Medical Staff, Hospital Staff, Nursing Home Staff, Pharmacists, Law Enforcement, Firefighters including Volunteer Firefighters, and Teachers.
  • Price Research: This is a significant discount for Educators and First Responders. Regular price for Galaxy S8 Screen Repair is around $241.99 so this offer is $192 Off (79.34% Savings).
  • About UBREAKFIX Repairs:
    • OEM parts, tools, training, and equipment provided by Samsung.
    • Get your device back in 2 hours or less.
    • All repairs backed by a 90-Day Warranty. -slickdewmaster

Original Post

Written by rmui43

Community Voting

Deal Score
+92
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Top Comments

Joshua-M-
41 Posts
18 Reputation
As someone who works for them, I'll add some details about uBreakiFix. We have a 90 day nationwide warranty for repairs that does NOT cover accidental damage if you drop and crack your phone. When we do repairs on Samsung/Apple OEM/Google devices such as in a screen repair or battery, we use OEM parts and adhesives, as well as press pads, so when you get your phone back it should be water resistant still, especially for Samsung's.
NighthawkDC2
1087 Posts
193 Reputation
I took advantage of the deal last year. I'm still using the phone. I had zero issues.
Magicgamer
1109 Posts
282 Reputation
Sure... send phone and cash to a stranger

234 Comments

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May 25, 2021
1,692 Posts
Joined Nov 2007
May 25, 2021
h0va4life
May 25, 2021
1,692 Posts
Quote from lapchaser :
Can u pls let me know how to do this with student id
  1. create an account using your school email on samsungs website and login
  2. add your samsung device that needs repaired to your account
  3. open a new window and click on the link for "teachers" posted on the 1st page of this deal
  4. click on repair device
May 25, 2021
327 Posts
Joined Jan 2020
May 25, 2021
SuicidalNapkin
May 25, 2021
327 Posts
Quote from F23Coupe :
Source?
Ask and ye shall receive.

https://www.tomsguide.com/news/sa...d-its-dead
Last edited by SuicidalNapkin May 25, 2021 at 09:01 AM.
May 25, 2021
108 Posts
Joined Oct 2018
May 25, 2021
volblorx
May 25, 2021
108 Posts
Quote from sadude :
Yes you have to input the IMEI into samsung.com while you are logged in
My old phone screen isn't working, so how can I access the IMEI? I don't have access to it at the moment, but how else can I find the IMEI without access to the phone settings?
May 25, 2021
1,537 Posts
Joined Apr 2014
May 25, 2021
DayaO
May 25, 2021
1,537 Posts
This is bleeping joke man...both samsung and ubreakfix $ucks bigtime.

So I have apointment schedule, went there, they told me come tomorrow morning 10 am. Again there today - they said, some reason they are not seeing my repair ticket ( the samsung gives me during apointment set up) into their system. And they ask me to talk to samsung.com suport. I logged into my account and show them ticket #, still wont honor. They have big a$$ flyer posted in their store for this promotion. Apparenly there s a communication breakdown between samsung n ubreakfix. Did anyone run into this?
1
May 25, 2021
1,425 Posts
Joined Dec 2009
May 25, 2021
sadude
May 25, 2021
1,425 Posts
Quote from volblorx :
My old phone screen isn't working, so how can I access the IMEI? I don't have access to it at the moment, but how else can I find the IMEI without access to the phone settings?
On the box or via the sticker they stick on the phone
May 25, 2021
1,425 Posts
Joined Dec 2009
May 25, 2021
sadude
May 25, 2021
1,425 Posts
Quote from DayaO :
This is bleeping joke man...both samsung and ubreakfix $ucks bigtime.

So I have apointment schedule, went there, they told me come tomorrow morning 10 am. Again there today - they said, some reason they are not seeing my repair ticket ( the samsung gives me during apointment set up) into their system. And they ask me to talk to samsung.com suport. I logged into my account and show them ticket #, still wont honor. They have big a$$ flyer posted in their store for this promotion. Apparenly there s a communication breakdown between samsung n ubreakfix. Did anyone run into this?
Yeah man, went there and they are like you have to prove you are a first responder even though Samsung already verified me
May 25, 2021
1,537 Posts
Joined Apr 2014
May 25, 2021
DayaO
May 25, 2021
1,537 Posts
Quote from sadude :
Yeah man, went there and they are like you have to prove you are a first responder even though Samsung already verified me
After talking to 25 samsung agents, realized that the mf - in ubreakfix who told me to come tomorrow messed up. If it doesnt get fixed during schedule time or something - they cancel the ticket?? Wtf -- now seems like there s no other way because creating 2nd ticket for same phone is not allowed, it is greyed out now.....i m filing a complaint against that store

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May 25, 2021
193 Posts
Joined Feb 2010
May 25, 2021
ken62310
May 25, 2021
193 Posts
I used this last year but it was FREE for health care worker.
In my experience, I had so much trouble going with the stupid UBREAKFIX
and I ended up just mail it in.
It was much easier that way.

ubreakfix will keep finding excuses to charge you more. They are the worst to work with.
There is also always a line in front of the store that doesn't move.
That's why I ended up mailing this in and it was so much more organize.
They will send you email and text for any update.
The whole process took me about a week.
Last edited by ken62310 May 25, 2021 at 12:05 PM.
1
May 25, 2021
1,425 Posts
Joined Dec 2009
May 25, 2021
sadude
May 25, 2021
1,425 Posts
Quote from DayaO :
After talking to 25 samsung agents, realized that the mf - in ubreakfix who told me to come tomorrow messed up. If it doesnt get fixed during schedule time or something - they cancel the ticket?? Wtf -- now seems like there s no other way because creating 2nd ticket for same phone is not allowed, it is greyed out now.....i m filing a complaint against that store
Damn man I am in the same boat now but maybe I should change the ticket to mail in as well and just use Samsung direct to fix it
May 25, 2021
590 Posts
Joined Jun 2016
May 25, 2021
jabstep12
May 25, 2021
590 Posts
Quote from x2c4me :
The Samsung website was a joke. Would confirm eligibility but everytime I tried scheduling a repair it would only offer to mail away to Samsung and not any of the 6 UBIF stores in the area. After 2 days, 3 calls and speaking to 5 different departments they finally manually generated an appt reservation at the nearest store.

My note 8 had a cracked front screen, broken glass back and screen burn in on the LCD. As some have already mentioned apparently the Note 8 has many connected parts because not only did I get a new screen but they replaced the LCD and battery. They even replaced the back glass at no cost.

Cant complain about essentially getting a brand new Note 8 after 4 years for $50+tax. To top it off about 2 hours later Samsung sent a thank you text with a link to a $20 promo code toward anything $20 or more on their site.
Did you have to show any proof (of being a first responder, teacher, etc) to uBreak iFix even though you scheduled it through the Samsung website?

The id.me thing isn't working for us, and uBreak iFix won't accept the special price without it.
May 25, 2021
590 Posts
Joined Jun 2016
May 25, 2021
jabstep12
May 25, 2021
590 Posts
Quote from h0va4life :
  1. create an account using your school email on samsungs website and login
  2. add your samsung device that needs repaired to your account
  3. open a new window and click on the link for "teachers" posted on the 1st page of this deal
  4. click on repair device
Did you get your phone repaired at uBreakiFix or from an official Samsung store?
May 25, 2021
21 Posts
Joined Sep 2017
May 25, 2021
thepathfind3r
May 25, 2021
21 Posts
This is insane! Samsung Customer service is useless, and the UBreakIFix staff won't honor the offer without a claim/conformation from Samsung. I scheduled with 2 different stores, never cancelled, just rescheduled with the second store and they both said they only received a regular appointment without any information about an offer, and they will have to charge full price. Any ideas how to resolve this?
May 25, 2021
399 Posts
Joined Jul 2011
May 25, 2021
x2c4me
May 25, 2021
399 Posts
Quote from jabstep12 :
Did you have to show any proof (of being a first responder, teacher, etc) to uBreak iFix even though you scheduled it through the Samsung website?

The id.me thing isn't working for us, and uBreak iFix won't accept the special price without it.
UBIF refused to work on the phone until they had a referral from the Samsung website. Once I got that squared away (2 days and 2+ hours of dealinng with horrible Samsung customer support) the process went smoothly in store. The key is getting the Samsung referral which was a nightmare because no one knows who is handling the promotion. Talked with regular customer service then Promotions, then mobile tech services then repair and then finally premiere who gave up when they had no clue and manually created an appt at the store of my choosing.
May 26, 2021
3,123 Posts
Joined Jun 2007
May 26, 2021
nicemann
May 26, 2021
3,123 Posts
Quote from Ps3Rules :
The front screen replacement kit comes with the front glass/screen, battery, and frame included.
What Samsung model has the battery included for the same price as the front glass?

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May 26, 2021
21 Posts
Joined Sep 2017
May 26, 2021
thepathfind3r
May 26, 2021
21 Posts
Quote from x2c4me :
UBIF refused to work on the phone until they had a referral from the Samsung website. Once I got that squared away (2 days and 2+ hours of dealinng with horrible Samsung customer support) the process went smoothly in store. The key is getting the Samsung referral which was a nightmare because no one knows who is handling the promotion. Talked with regular customer service then Promotions, then mobile tech services then repair and then finally premiere who gave up when they had no clue and manually created an appt at the store of my choosing.
I'm in the same dilemma. I'm sorry, what's premier and do you think I should just try to get in touch with them and ask them to schedule my appointment?

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