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The Comcast folks have a rewards program based on length of service, requires signup.

89 182 August 2, 2021 at 01:08 PM in Services (2) Get Xfinity coupons Coupons
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Last Edited by slow12s | Staff August 2, 2021 at 02:20 PM
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. Haven't figured it out maybe someone can help me out.


https://www.xfinity.com/support/a...ewards-faq
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This comment has been rated as unhelpful by Slickdeals users
Joined Jan 2006
Bzzzzzz
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#16
Quote from giantbruin :
I've had Xfinity for 7 years across 3 different addresses, but because each one had a new account number, they think I'm a new customer. So if you've recently moved, you're SOL and will stuck with silver.
Check the FAQ, it said if you have multiple accounts, they go by which one is the oldest. It also said as long as you started service within 90 days of cutting off your previous account, that service is counted. So you should get them to change you to Gold. I can't find the FAQ because it was on the "do you want to join" page, but I read it.
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Joined Mar 2017
L4: Apprentice
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#17
I am platinum and got the $100 gift card. Not bad.
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Joined Apr 2019
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#18
I'm diamond but no gift card. Just the advanced movie screening and other similar underwhelming offerings
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Joined Sep 2012
L9: Master
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#19
Quote from silentsnow31802 :
For some reason I only got silver even though I've had them for easily over 10 years.

Edit: What the person above me posted must have been what happened to me.
Do you alternate family members for cheaper yearly promotions? If you don't do that, no idea. Maybe worth contacting them about
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Joined Jan 2006
Bzzzzzz
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#20
Found the FAQ link again

https://www.xfinity.com/support/a...ewards-faq

How is my loyalty tier status determined? What if I think I'm in a different tier?
Your Xfinity Rewards tier status is determined based on how long you've had continual service with us. We use your service activation date to determine your status. If you've left Xfinity for 90 days or more, your status will be based on your most recent service activation date.
To review the Xfinity Rewards Terms and Conditions, please visit Customer.Xfinity.com/Rewards. If you believe you may be in a different tier, please visit the Xfinity app or Xfinity.com/Support/Rewards.
What happens to my Xfinity Rewards tier status if I move?
Your Xfinity Rewards tier status will not be impacted by your move. Simply make sure you re-activate service within 90 days to keep your current Xfinity Rewards tier status.
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Joined Nov 2009
L7: Teacher
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#21
Quote from WingsOfF :
I think rewards are based on how much money you have heaped on them rather than the length of time.
"Hi Comcast customer, thank you for handing us thousands of dollars over the last decade, even though you didn't have a choice due to our monopoly in your area! As a reward, we're going to allow you to pay us $1 for a movie rental! Thanks again, and please don't move somewhere else, since we know that's the only reason you'd ever stop being a frustrated and pissed off customer!"
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Joined Mar 2008
L10: Grand Master
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#22
Platinum but no gift card offer. Bummer
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Joined May 2005
L6: Expert
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#23
I'm a diamond member (about 25 years), the best awards I see are a $150 discount on an Xfinity mobile phone purchase and a $100 gift card. I see pretty much everything everyone else has mentioned. So yeah, I'm good with free money. Thanks OP.
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Joined Nov 2005
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#24
Quote from jenf22 :
Hmm, we're Diamond but I don't see anything like free gift cards. Just random crap. Oh well.
Same Mad
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Joined Sep 2013
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#25
Platinum rewards level, and pretty much nothing of value.
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Joined Aug 2011
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#26
Typical Comcrap. They don't account for the fact they give you a new account whenever you move. Thanks for pointing this out though!
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Joined May 2015
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#27
Instead of meh rewards, how about more reliable service? Our comcast internet keeps going down. We had their technician look at it, but they can't find the issue.

We'd switch off them, but there is no other viable internet option here in the bay area (AT&T dsl doesn't count).
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Joined Oct 2014
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#28
How do you people see the gift card deal? I am gold and the only thing I see on rewards page that lets me redeem is that roadrunner film.
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Joined Dec 2015
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#29
14 years here and nothing worth while in my rewards
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Joined Jul 2015
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#30
Does internet essentials customers count?
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