Joined Jun 2017
L3: Novice
August 2, 2021 at
01:08 PM
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Last Edited by slow12s | Staff August 2, 2021 at 02:20 PM
. Haven't figured it out maybe someone can help me out.
https://www.xfinity.com/support/a...ewards-faq
https://www.xfinity.com/support/a...ewards-faq
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Edit: What the person above me posted must have been what happened to me.
Do you alternate family members for cheaper yearly promotions? If you don't do that, no idea. Maybe worth contacting them about
https://www.xfinity.com/support/a...ewards-faq
How is my loyalty tier status determined? What if I think I'm in a different tier?
Your Xfinity Rewards tier status is determined based on how long you've had continual service with us. We use your service activation date to determine your status. If you've left Xfinity for 90 days or more, your status will be based on your most recent service activation date.
To review the Xfinity Rewards Terms and Conditions, please visit Customer.Xfinity.com/Rewards. If you believe you may be in a different tier, please visit the Xfinity app or Xfinity.com/Support/Rewards.
What happens to my Xfinity Rewards tier status if I move?
Your Xfinity Rewards tier status will not be impacted by your move. Simply make sure you re-activate service within 90 days to keep your current Xfinity Rewards tier status.
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We'd switch off them, but there is no other viable internet option here in the bay area (AT&T dsl doesn't count).
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