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40% Off all Wiha Tools | Magnetizer $3.80 | 11inOne Driver $11.98 | 6inOne Driver $9.58 | Pop-Up 13inOne $23.98

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Created 09-02-2021 at 11:19 AM by tooldeals87
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#2
FYI KC Tool has said they won't be carrying Wiha going forward.
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#3
Here is one part of what KC tool had in the release as to why they will no longer carry Wiha. Unfortunately, Wiha Tools USA continued to be unable to meet KC Tool's and, more importantly, customers' expectations over the last year. Due to this, the decision has been made to end the long-standing relationship. KC Tool wishes them success in their future endeavors.
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#4
What was wrong with Wiha last year?
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#5
Quote from g3ck1 :
What was wrong with Wiha last year?
Quality... they're US made products are far lower quality than their German made. And for KC to no longer carry them it makes me wonder if Wiha might be going elsewhere to manufacture more and more tools?

KC only focuses upon German manufacturing companies. Do with Wiha quality declining, and their lessened German presence I'd assume that is why Wiha is out? But that's business in the modern world. Reputable companies are declining all over the place.

In the end, who knows if there are other reasons? But Wiha has seen a quality decline (especially in the US).
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#6
The pop up screwdriver set and 11 piece master set are made in Germany if that's the indicator of quality. There are also a number of other German made sets if you look at the full list.
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Last edited by bcg27 September 2, 2021 at 04:25 PM.
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#7
Quote from IncompletePerfect :
Quality... they're US made products are far lower quality than their German made. And for KC to no longer carry them it makes me wonder if Wiha might be going elsewhere to manufacture more and more tools?

KC only focuses upon German manufacturing companies. Do with Wiha quality declining, and their lessened German presence I'd assume that is why Wiha is out? But that's business in the modern world. Reputable companies are declining all over the place.

In the end, who knows if there are other reasons? But Wiha has seen a quality decline (especially in the US).
Interesting. This tells me more about KC Tools caring about their rep than about Wiha' s quality "decline" (which, let's face it, is not surprising since more and more companies are looking to cut costs, especially in these times, unfortunately).

Never bought from KC, but I'll consider them for future purchases. They just need to have more sales. Wink
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#8
Quote from IncompletePerfect :
Quality... they're US made products are far lower quality than their German made. And for KC to no longer carry them it makes me wonder if Wiha might be going elsewhere to manufacture more and more tools?

KC only focuses upon German manufacturing companies. Do with Wiha quality declining, and their lessened German presence I'd assume that is why Wiha is out? But that's business in the modern world. Reputable companies are declining all over the place.

In the end, who knows if there are other reasons? But Wiha has seen a quality decline (especially in the US).
Like most tool companies, Wiha is going to cheap labor countries. Bought one of their cable cutters a few years ago and it was made in Vietnam, and I assume they are doing more and more of their tools in Asia.
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#9
Quote from g3ck1 :
What was wrong with Wiha last year?iIt
The problem was a broken supply chain. Nothing to do with quality, Wiha is still quality tools for the price (even the stuff they have made in Vietnam or Taiwan). KCTools was selling out of Wiha products, backordering, and Wiha was failing to supply the backorder; people were having to wait months to get items they ordered, if at all. It got so bad that KCTools was having to leave a giant banner across the top of their page that any Wiha products that were sold out or "backordered" could not be ordered or guaranteed if somehow you ordered them.

Couple the above with Wiha discontinuing several very popular tools, tool lines, and "kits" with no explanation or prior warning.

KCTools absolutely lives by keeping a positive customer experience. Wiha failing to provide product to fulfill orders puts KCTools in a bad situation
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#10
Good deals. I was going to pick up the Wiha 40010 magnetizer/demagnetizer, but $6.60 shipping kills the deal for me. For those with Prime interested in one, Amazon has it for $4.76 with 2-day shipping.
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Last edited by fwhunter September 3, 2021 at 11:31 AM.
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#11
I would avoid the 13 piece Wiha 38020 Pop Up Screwdriver Set. I have a couple and one of the tabs that you depress to pop off the top fell off. Wiha did eventually replace the handle, so kudos for that. However, there are tons of reviews that complain of the same thing.

Another issue is that the bits are a unique size. You can only use their replacements which are expensive and also hard to find.

And like many of these multi-bit screwdrivers, it doesnt work with screws that are inset very much. I ended up getting Picquic 48122 full-size multi-bit screwdriver with seven bits; the bits are long and easily work for inset screws. Of course the number & type of bits are limited but I really like this screwdriver., so much I got a second one. The make smaller versions and sets.
https://www.amazon.com/gp/product...=UTF8&th=1
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#12
Quote from peanutty :
Interesting. This tells me more about KC Tools caring about their rep than about Wiha' s quality "decline" (which, let's face it, is not surprising since more and more companies are looking to cut costs, especially in these times, unfortunately).

Never bought from KC, but I'll consider them for future purchases. They just need to have more sales. Wink
Hey, if you want quality, it's either Germany, or Japan when it comes to tools.

It's amazing how much better a brand like Bosch and Makita are when you can buy the versions made from those regions. Yet once they go to places like Mexico, US, or China, Taiwan, etc, the quality dips.

This is why I will not buy a lot of the Items we get here in the US, and will pay the extra to get imports from other nations.

For instance, I use VESSEL bits from Japan. They expanded to the US with "Vessel 🇺🇸" that are still "made in Japan" but the quality is extremely lower than their import quality.

It's a shame how far brands have fallen, and it happened long before Covid. Companies like Dewalt have lowered their quality, have massive discounts during sales, and still break earnings estimates every quarter. It just shows you how low their quality falls.
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#13
Wiha has definitely gone down hill in quality. They became more worried about profits (Vietnam) then quality and managing their supply chain.
I got the email from KC Tool last week about not carrying them any more. Felo, Knipex, Hazet and Wera are by go-to brands anyhow.

Edit, I did pick up their 2.3" split head hammer (last one) with five faces
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Last edited by superflex September 7, 2021 at 12:19 PM.
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#14
This what I got from Wiha Customer Service:

None of our tools are made in China. On our website, you can find the country of manufacture when you go to the item page and look under the "Specs" tab.


Thank you,
Maddie V.
Customer Service
Willi Hahn Corporation USA


Office 763.295.6591
Toll Free 800.494.6104
cservice@wihatools.com
www.wihatools.com
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