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"Trade-in credits will be applied over 24 months, starting within 1–2 cycles and ending when balance is paid or line is terminated or transferred."
Leaving the last three digits off the trade-in IME may work if the system isn't taking it.
"A few additional notes on this promotion, some pitfalls to avoid, including trade-ins:."
- If the system offers you a trade-in value you know is incorrect, don't be tempted to jump on it. For example if your are on Start Unlimited (which should get lower trade-in credit) but other lines on the account are on Do/Play/More, do not use the Start line for the upgrade if it shows $800. If you do, and apply for $800, you may not receive any trade-in credit, as the two promotions are different, and Verizon will deny the promotion as the line isn't eligible. Instead, do the trade-in on the line that is eligible, and after you receive and activate your new device on that line, you can just swap SIMs between the lines so your Start line has the new device and the other line goes back to using whatever device it was.
When the new device arrives, please activate it on the line you used for the upgrade. THIS IS IMPORTANT TO QUALIFY FOR THE PROMOTION, so don't just use your old SIM (or the SIM from another line) -- activate the device with the new SIM. You can swap SIMs right after that, but don't skip this step as it confirms for Verizon that the device was indeed activated on the line that took the upgrade.
It doesn't matter if the device being traded in is currently in-use on a different line (e.g., if I had an iPhone X on a Start line, but I wanted to use the upgrade on a Do More line, that's okay -- they will process the order on the Do More line and enter the IMEI from the iPhone X on the Start line. That should not mess up the $800 trade in value, since the line being upgraded is the Do More line.
Taking that a step further, the phone being traded in doesn't need currently need to be in-use on the account. For example, we're a family of 5 and I keep extra phones around in case needed. My trade-in hadn't ever been used on Verizon, as it was an unlocked iPhone XS we used on T-Mobile before switching to Verizon a year ago.
Putting this all together, you can do the following. Upgrade an eligible line on the account, trade in a different qualifying device (regardless if it's on the account), and then once you activate the new device, you can swap SIMs back. For example, I want a new iPhone 13, but my iPhone 12 is still on a payment plan with last year's promo. I am doing the upgrade on one of my kids' lines, trading in a phone from my pile of spares, and we will SIM swap after the new phone is activated.
Make sure the device being traded in is the same IMEI entered during the order process. The IMEI is how Verizon tracks trade-in devices, and there is really nothing else besides a UPS label in the trade-in kit. So if you put a different device in the trade-in box than Verizon's systems are expecting, you're asking for BIG TROUBLE.
If placing an order in-store, tell the store you want to do the trade-in there. If your phone is backordered, they will not likely be able to take the trade-in until you receive the new phone. Tell the store you want to come back and do the trade-in at the store (and have them note that if possible). I'll explain why in more detail in the next bullet.
My experience, and a host of other people's experiences with Verizon trade-ins last year was an unmitigated disaster. They sometimes don't sent the trade-in materials, and many people (myself included) didn't receive any trade-in credit for a device. Also, some people experienced significantly reduced trade-in credits based on the device having a cracked screen or other damage, which may no longer be an issue since Verizon is taking in damaged devices for full credit now, but I can't be sure. This is why I suggest placing your order in-store and telling the store you want to do the trade-in there. Have them note the account when the trade-in is done with the device's condition if possible (if they don't already do that or give you a trade-in receipt showing that info). If shipping your device, take pictures of the device from multiple angles, including a picture with the screen on, showing the IMEI of the device (and preferably from an angle that shows the screen is not cracked with the full IMEI still readable).
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https://www.bestbuy.com/site/cond...18049835
Go to eBay to find an unlocked S9. Most S9's are going for $90-$140. Use this phone as a trade in. Be sure and check the description for the condition of the S9 phones. If the phones are cracked or have spots you won't receive the full $800 promo credit.
https://www.ebay.com/sch/i.html?_...9&_s
Also you will need to have the Play More, Do More or Get More Unlimited plans. Great deal for such a great strategy. All together you should net around $650-$700 for trading in an S9.
Thanks for the S9 trade in tip. I was at the verizon store when I read this and had just placed an order for a 13 pro and 13 pro Max. I was trading in an X and a Xs Max for $800 trade in credit each. I asked the rep if I could trade in the S9 for the same $800 credit and he confirmed I could and said he'll take care of it when I bring the trade in phones next Friday when the 13's come in.
Purchased a couple S9's locally from FB marketplace for $160/each. I now know I overpaid since I didn't realized verizon would take cracked screens but oh well. still a better deal and I can give my X to my son and sell the Xs Max for more than $160.
Verizon has the best customer service out of Sprint/T-Mobile/ATT.
Verizon, for most of the country, also provides the most reliable and fast service.
Ive tried all the major carriers and even tried MetroPCS a prepaid carrier - none come close to Verizon.
Only those who can't afford a phone plan from Verizon will come here and poo poo all over the company.
For those of us who already are on Verizon and paying for an Unlimited Plan this is an outrageously good deal - $800 over 2 years of billing credits.
I plan on keeping my Pro Max for 2 years anyways - but now I can get it for $300 instead of $1100 thats unheard of esp considering in the past most trade in deals required a new line / port in or required a phone that was released in the last 2-3 years.
I traded in my iPhone SE 2020 i purchased from the Walmart Slickdeal 1.5 years ago for $200.
So i used a phone for 1.5 years and Verizon gave me $400 over retail and $600 over what i paid? Sounds like pretty good customer service to me
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I see this as bring your own device promote and the device needs to be on the plan for 45 days.
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