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cnlson 136K Views
Sep 18, 2021 2:27 AM

Leatherman Super Tool 300 Multi-tool w/ Leather Sheath

$50

$100

50% off
+ Free S&H on $50+
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Deal Details
Tactical Assault Gear Store has Leatherman Super Tool 300 Multi-tool w/ Leather Sheath for $49.88. Shipping is free on orders $49.99+.

Thanks to community member cnlson for finding this deal.

Features the following tools:
  • Needlenose Pliers
  • Regular Pliers
  • Premium Replaceable Wire Cutters
  • Premium Replaceable Hard-wire Cutters
  • Stranded-wire Cutters
  • Electrical Crimper
  • Wire Stripper
  • 420HC Knife
  • 420HC Serrated Knife
  • Saw
  • Awl w/ Thread Loop
  • Ruler (9 in | 22 cm)
  • Can Opener
  • Bottle Opener
  • Wood/Metal File
  • Phillips Screwdriver
  • Large Screwdriver
  • Medium Screwdriver
  • Small Screwdriver

Editor's Notes

Written by johnny_miller | Staff
  • About this store:
    • See Tactical Assault Gear Store return policy here.
  • About this deal:
    • Our research indicates that at the time of this post, the Leatherman Super Tool 300 Multi-tool w/ Leather Sheath is $40.07 lower (~44.5% savings) than the next best available price from a reputable merchant with prices starting from $89.95.
    • Refer to the forum thread for additional information & offer discussion.
  • Reviews:

Original Post

Written by cnlson
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Tactical Assault Gear Store has Leatherman Super Tool 300 Multi-tool w/ Leather Sheath for $49.88. Shipping is free on orders $49.99+.

Thanks to community member cnlson for finding this deal.

Features the following tools:
  • Needlenose Pliers
  • Regular Pliers
  • Premium Replaceable Wire Cutters
  • Premium Replaceable Hard-wire Cutters
  • Stranded-wire Cutters
  • Electrical Crimper
  • Wire Stripper
  • 420HC Knife
  • 420HC Serrated Knife
  • Saw
  • Awl w/ Thread Loop
  • Ruler (9 in | 22 cm)
  • Can Opener
  • Bottle Opener
  • Wood/Metal File
  • Phillips Screwdriver
  • Large Screwdriver
  • Medium Screwdriver
  • Small Screwdriver

Editor's Notes

Written by johnny_miller | Staff
  • About this store:
    • See Tactical Assault Gear Store return policy here.
  • About this deal:
    • Our research indicates that at the time of this post, the Leatherman Super Tool 300 Multi-tool w/ Leather Sheath is $40.07 lower (~44.5% savings) than the next best available price from a reputable merchant with prices starting from $89.95.
    • Refer to the forum thread for additional information & offer discussion.
  • Reviews:

Original Post

Written by cnlson

Community Voting

Deal Score
+262
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352 Comments

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Sep 27, 2021 3:22 AM
57 Comments
Joined Jul 2015
JRCSLICKSep 27, 2021 3:22 AM
57 Comments
Quote from fenian View quoted comment :
I just completed my charge back request. I am disgusted with this company
I'm only giving it until tomorrow morning in case they did issue it late Friday or over the weekend and it just doesn't show until the next business day (unsure of how a situation like that would work, but I'll perhaps foolishly give them the benefit of the doubt). As someone who has run their own business for over a decade, our refunds are promptly issued when requested or otherwise necessary. In a situation like this, I'd have everyone in the front office working full days over the weekend to straighten out the mess. No pending refund showing tomorrow morning would tell me that they don't view business the same way. I'm not holding my breath, and fully expecting to have to waste even more of my time dealing with this place in the form of charging it back.

Lesson learned, next time a seemingly unicorn deal comes along, I'll only take it if it's from a reputable retailer. At least if they screwed it up in a similar manner, I can probably count on a faster resolution (i.e., refund).
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Sep 27, 2021 3:42 AM
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GimmeYoTotsSep 27, 2021 3:42 AM
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Just wondering if anyone actually tried to call the merchant, TAG? I've been following this thread from the sub 50 TU's beginning up until the deal ended with over 260 TU's and finally imploded only a few days later.

It seems that TAG of CA was acquired by LCI in NC. The story behind LCI is interesting and some of you might want to read it and at least try to give LCI a call before you file chargeback disputes. As a general note on chargebacks, you typically have 3 to 4 months after you were supposed to RECEIVE the product to file a dispute... so, you have plenty of time.

Please read this first tho:
TAG® was founded in 2001 in a 1,000 square foot retail shop in Imperial Beach, CA. In 2010 TAG® was acquired by LCI and has grown to become a worldwide best in class product supplier for the outdoor, shooting, hunting and tactical gear market place. LCI which is head-quartered in Raleigh/Durham, North Carolina is the largest employer of people who are blind in the world. Founded in 1936 LCI mission has been the same "to provide meaningful employment for people who are blind." This mission is our passion and the drive behind everything our company does. LCI owns 38 Base Supply Centers strategically located throughout the United States on military bases. These stores support and supply the best fighting forces the world has ever known.
Manufacturing is the backbone of our company. All TAG® and LCI tactical gear and products are 100% made in America and Berry Compliant. We stand behind everything we make with a 100% lifetime warranty. Using an excellence from experience approach, we hand select every item using our in-house industry experts. Whether it's your passion or your profession, TAG® has all of the tactical gear you need to perform with confidence.
TAG® and LCI have a staff of more than 800 dedicated professionals standing by ready to serve your needs. If you have any questions please do not hesitate to contact us.

Phone:
1-877-524-3478
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Sep 27, 2021 3:57 AM
3.6K Comments
Joined Oct 2020
Honest-IJMSep 27, 2021 3:57 AM
3.6K Comments
I guess we do have a rep working hard on here thumbs downing any negative comments, if only they were that diligent about the refunds! 🤣
I received a cancelation and refund email on Thursday morning, still no refund on my card as of Sunday night, tomorrow if nothing shows I will start the process with challenging this fraudulent charge. 🙄 *sigh*
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Sep 27, 2021 3:09 PM
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GimmeYoTotsSep 27, 2021 3:09 PM
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Quote from Honest-IJM View quoted comment :
I guess we do have a rep working hard on here thumbs downing any negative comments, if only they were that diligent about the refunds! 🤣
I received a cancelation and refund email on Thursday morning, still no refund on my card as of Sunday night, tomorrow if nothing shows I will start the process with challenging this fraudulent charge. 🙄 *sigh*
Did you try calling? I don't disagree that the merchant fuqed up royally here, but they do have an 800 #. Did you try.
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Sep 27, 2021 3:30 PM
3.6K Comments
Joined Oct 2020
Honest-IJMSep 27, 2021 3:30 PM
3.6K Comments
Quote from GimmeYoTots View quoted comment :
Did you try calling? I don't disagree that the merchant fuqed up royally here, but they do have an 800 #. Did you try.
No, I did not try calling, but others in this thread have to no success, and I emailed them but they just sent back a generic cancelation and refund email.
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Sep 27, 2021 3:33 PM
921 Comments
Joined Apr 2005
metlfan2003Sep 27, 2021 3:33 PM
921 Comments
Quote from Honest-IJM View quoted comment :
I guess we do have a rep working hard on here thumbs downing any negative comments, if only they were that diligent about the refunds! 🤣
I received a cancelation and refund email on Thursday morning, still no refund on my card as of Sunday night, tomorrow if nothing shows I will start the process with challenging this fraudulent charge. 🙄 *sigh*
I also have not received any refund for my order as of this morning so I called Capital One to see about having the charge removed. They told me the merchant has 15 days to process a refund and that I could technically request a chargeback now, but it would be better to wait. I told them I'd wait until next week and they put a note on that charge to help expedite things if/when I have to call them back about it.
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Sep 27, 2021 4:02 PM
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GimmeYoTotsSep 27, 2021 4:02 PM
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Quote from Honest-IJM View quoted comment :
No, I did not try calling, but others in this thread have to no success, and I emailed them but they just sent back a generic cancelation and refund email.
Okay, curiosity got the best of me on this. I called the 877-524-3478 phone #. The automated response identified the number as belonging to LCI. I hit whatever number it was for Returns, and to my surprise, an automated voice stated "You. Are. Number. 1. In...." whatever, line, or queue, but within seconds a female voice that sounded domestic (not overseas) politely answered the phone. I ended the call without actually asking any questions, but it confirmed what I suspected... nobody is actually bothering to call.

*Note - I am not blaming everyone that bought in on this deal and had their cards charged prior to shipment. That was TAG's and LCI's fault. I'm merely confirming that this appears to be a legit American business that may have screwed up royally, but sounds like a good corp citizen being one of the largest employers of the blind... maybe at least try to give them a call before you file your chargeback disputes.
Last edited by GimmeYoTots September 27, 2021 at 09:05 AM.

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Sep 27, 2021 4:51 PM
3.6K Comments
Joined Oct 2020
Honest-IJMSep 27, 2021 4:51 PM
3.6K Comments
Quote from GimmeYoTots View quoted comment :
Okay, curiosity got the best of me on this. I called the 877-524-3478 phone #. The automated response identified the number as belonging to LCI. I hit whatever number it was for Returns, and to my surprise, an automated voice stated "You. Are. Number. 1. In...." whatever, line, or queue, but within seconds a female voice that sounded domestic (not overseas) politely answered the phone. I ended the call without actually asking any questions, but it confirmed what I suspected... nobody is actually bothering to call.

*Note - I am not blaming everyone that bought in on this deal and had their cards charged prior to shipment. That was TAG's and LCI's fault. I'm merely confirming that this appears to be a legit American business that may have screwed up royally, but sounds like a good corp citizen being one of the largest employers of the blind... maybe at least try to give them a call before you file your chargeback disputes.
For just being a curious bystander, you sure are awfully interested in this whole thing...🤔
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Sep 27, 2021 5:10 PM
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GimmeYoTotsSep 27, 2021 5:10 PM
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Quote from Honest-IJM View quoted comment :
For just being a curious bystander, you sure are awfully interested in this whole thing...🤔
If you're implying I have anything whatsofrigginever to do with this merchant, the answer is a resounding NO. I've never even heard of this company, prior to this deal being posted. Also, I've posted hundreds of deals and did not post this one... have an almost 3k rep... do you really think I'm a shill?

After reading the company's backstory, I guess I actually felt a small, small tingle of empathy for their situation.
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Sep 27, 2021 5:18 PM
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GimmeYoTotsSep 27, 2021 5:18 PM
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Quote from GimmeYoTots View quoted comment :
If you're implying I have anything whatsofrigginever to do with this merchant, the answer is a resounding NO. I've never even heard of this company, prior to this deal being posted. Also, I've posted hundreds of deals and did not post this one... have an almost 3k rep... do you really think I'm a shill?

After reading the company's backstory, I guess I actually felt a small, small tingle of empathy for their situation.
Hahahaha... I get downvoted for that comment!? Do what the hell you want... file a chargeback dispute. Maybe you can put them out of business or get employees laid off. Don't bother trying to make an actual phone call! How ridiculous... do what you want, I'm done.
Sep 27, 2021 7:18 PM
217 Comments
Joined Sep 2009
jarbyjibboSep 27, 2021 7:18 PM
217 Comments
Here is the response I received from the company:

Hello

Refunds were processed as of the 20th and 21st of September and should be visible In your account within 3-5 business days.

Regards,


Customer Service

O: (919) 596 – 8277



4500 Emperor Blvd., Durham, NC 27703

lcindustries.com



LCI

Reach your highest potential.
Sep 28, 2021 2:52 AM
57 Comments
Joined Jul 2015
JRCSLICKSep 28, 2021 2:52 AM
57 Comments
If it's true that refunds are only processed on the 20th / 21st of the month, then this company is more inept at communicating information than I would have thought possible. I just looked at their email again, no mention of such -- but here's what it DID say:

"We apologize for the inconvenience. Your order, ******, has been cancelled, and your card used for the purchase has been refunded."

When you state that, yet 5 days later there is no pending refund or otherwise -- I'm not sure that it warrants my waiting any longer to see if they ever decide to issue it on their own accord.

While I certainly commend them for their hiring practices, they should invest equal time thinking of ways to avoid destroying their reputation. All they would have had to do is state any pertinent information in their automated email, such as:

-Refunds will typically show up within 7-10 business days.

Or

-We issue refunds on the 20th of each month.

Anything other than "...your card has been refunded", when that has not been the case. Had they done so, while still annoying, I simply would have put it on my To Do list to follow up on it at the time that they specified to ensure it had been done.
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Sep 28, 2021 5:12 AM
671 Comments
Joined Jul 2005
nXtSep 28, 2021 5:12 AM
671 Comments
Just got another email from them telling me my order is cancelled and also now includes the coupon code with a huge list of items coupon doesn't work on.

Also it says this: On behalf of the TAG team, we apologize for the inconveniences caused by your recent orders for items:
- Item 814209, Squirt PS4 Red Alum Box
- Item 907666, Super Tool 300 SS Prem Box

But we didn't buy these, we bought the better leatherman.
Anyways, ordered on the 19th, first email about cancellation on the 23th, today is the 27th, still no refund on my credit card.
Sep 28, 2021 6:32 AM
315 Comments
Joined Mar 2015
gqukyoSep 28, 2021 6:32 AM
315 Comments
TBH, I completely forgot about this order. I only checked here again after I received an email from them offering a 15% off coupon. I didn't recognize the email or the company and had to search my emails. I thought someone was phishing me... lol The email also stated I had this other item in my order which I didn't and I just checked on their site in my order history and confirmed it didn't.

Item 814209, Squirt PS4 Red Alum Box

However, I did just check my CC and it was refunded today. Today I get the refund and I got their email apology. Coincidence? Lol

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Sep 28, 2021 11:13 AM
705 Comments
Joined Dec 2003
microSep 28, 2021 11:13 AM
705 Comments
Got this message this morning —-

We would like to inform you that we are currently processing your order GXXXXX containing item 907666, Super Tool 300 SS Prem Box. Your order will ship the first week of October

Is this a different item? Latter description says SS Prem box? Is the tool itself the same?

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