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Select Citi Cardholders: Earn Cashback on Select Best Buy Purchases $200+ Expired

Up to $50 Back
(Eligibility Varies)
+141 Deal Score
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Citi.com offers Select Cardholders: Up to $50 Back on Select Best Buy Purchases $200+. Offer is valid through November 30, 2021.

Thanks community members psel123 for sharing & ywjkid & PurpleSoda3744 for contributing to this deal

Offer Notes:
  • Eligibility may vary
  • Members are reporting receiving different cash back amount which varies from $15, $20 to $50 Back.
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Edited September 30, 2021 at 01:00 PM by
Check your Citi Card Offers for - Earn $50 back on a purchase of $200 or more at Best Buy online or in-store


Expires Nov 30, 2021

https://www.citi.com
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Found it at the following link. It's called Citi merchant offers.

https://online.citi.com/US/ag/merchantoffers
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Error: We are having trouble loading your offers. Please try again later.
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Not sure, but on both accounts, it only showed the usual flex pay and other crappy offers they're constantly emailing about.
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Joined Feb 2011
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> bubble2 24 Posts
14 Reputation
JoonK
10-16-2021 at 05:39 PM.
10-16-2021 at 05:39 PM.
OP, you ROCK.

Was planning to pick up a 5600x during BF but used this deal successfully for $50 off!

Purchased 10/6
Credit applied 10/11
Reply
Joined Nov 2009
L4: Apprentice
> bubble2 315 Posts
steveotron
10-17-2021 at 08:46 AM.
10-17-2021 at 08:46 AM.
I had no idea Citi even had offers like these, because I usually just use the mobile app, and there's place where these offers show up.
Reply
Joined Nov 2017
L3: Novice
> bubble2 193 Posts
179 Reputation
Dakaa
10-17-2021 at 09:34 AM.
10-17-2021 at 09:34 AM.
Quote from imjimmy :
Looks like we might never get it.
Anyone else with posting date of 10/5 got credit?
I ordered 10/5 but did not see the credit on my account. My order has two items but was separated into three transactions, which is weird. I called Citi and they asked me to contact Bestbuy. I don't think I will get the credit. This is so frustrating... I am gonna wait until my next month's statement. If it's not showing up, I will cancel my Citi Double Cash card. This card used to have the Price Rewind benefit and I have other cashback cards.

There was a time when Citi had a similar offer for Target purchases. My transaction was split shown as individual items and disqualified for the offer. I don't want to deal with fake offers/deals from Citi anymore. Unlike Amex offers, I always get them immediately the same day or the day after the transaction was posted.
Reply
Last edited by Dakaa October 17, 2021 at 09:46 AM.
Joined Feb 2006
~ Always Spinning ~
> bubble2 4,544 Posts
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Pro
Tazmania99
10-17-2021 at 09:59 AM.
10-17-2021 at 09:59 AM.
It seems like transactions made on 10/05 all got an issue of credits not being posted. My brother made a purchase of $200 Amazon GCs in one transaction on 10/05 and he did not see the credit. The offer still shows "enrolled" after 12 days. He called Citi and spent 45 minutes with the rep. The rep finally told him to contact Best Buy. My brother was upset, saying the offer is from Citi and it doesn't make sense that he needs to go back to Best Buy for an offer from Citi. The rep insisted Best Buy is aware of the issue. Bunches of craps! I think he will not receive the credit but a person from another blogs said he received his credit one month after making a purchase of another offer.

Quote from Dakaa :
I ordered 10/5 but did not see the credit on my account. My order has two items but was separated into three transactions, which is weird. I called Citi and they asked me to contact Bestbuy. I don't think I will get the credit. This is so frustrating... I am gonna wait until my next month's statement. If it's not showing up, I will cancel my Citi Double Cash card. This card used to have the Price Rewind benefit and I have other cashback cards.

There was a time when Citi had a similar offer for Target purchases. My transaction was split shown as individual items and disqualified for the offer. I don't want to deal with fake offers/deals from Citi anymore. Unlike Amex offers, I always get them immediately the same day or the day after the transaction was posted.
Reply
Joined Jul 2017
L5: Journeyman
> bubble2 534 Posts
226 Reputation
LesPaul378
10-17-2021 at 10:14 AM.
10-17-2021 at 10:14 AM.
Thanks OP, repped!

I only had $15 but that helps because I'm heading to Best Buy later today to pick something up!
Reply
Joined Jul 2010
Expert
> bubble2 4,008 Posts
877 Reputation
mitchflorida
10-17-2021 at 03:34 PM.
10-17-2021 at 03:34 PM.
Quote from Dakaa :
I ordered 10/5 but did not see the credit on my account. My order has two items but was separated into three transactions, which is weird. I called Citi and they asked me to contact Bestbuy. I don't think I will get the credit. This is so frustrating... I am gonna wait until my next month's statement. If it's not showing up, I will cancel my Citi Double Cash card. This card used to have the Price Rewind benefit and I have other cashback cards.

There was a time when Citi had a similar offer for Target purchases. My transaction was split shown as individual items and disqualified for the offer. I don't want to deal with fake offers/deals from Citi anymore. Unlike Amex offers, I always get them immediately the same day or the day after the transaction was posted.
Best Buy would have to refund you the $200 for the gift card and then resubmit the $200 charge to Citibank, which will never happen. Calling BB is a waste of time.

If you bought merchandise at BB, you could return it for a refund and then try buying it again.
Reply
Last edited by mitchflorida October 17, 2021 at 03:38 PM.
Joined Apr 2010
L5: Journeyman
> bubble2 642 Posts
189 Reputation
tialfred1
10-17-2021 at 04:24 PM.
10-17-2021 at 04:24 PM.
Quote from Dakaa :
I ordered 10/5 but did not see the credit on my account. My order has two items but was separated into three transactions, which is weird. I called Citi and they asked me to contact Bestbuy. I don't think I will get the credit. This is so frustrating... I am gonna wait until my next month's statement. If it's not showing up, I will cancel my Citi Double Cash card. This card used to have the Price Rewind benefit and I have other cashback cards.

There was a time when Citi had a similar offer for Target purchases. My transaction was split shown as individual items and disqualified for the offer. I don't want to deal with fake offers/deals from Citi anymore. Unlike Amex offers, I always get them immediately the same day or the day after the transaction was posted.
I believe split of transactions are controlled by BB, not Citi. Citi might credit if it's posted as a single transaction of $200 or more.

To avoid these ridiculous splits, safe bet is to purchase from store.
Reply

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Joined Nov 2015
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> bubble2 22 Posts
22 Reputation
bename
10-17-2021 at 05:01 PM.
10-17-2021 at 05:01 PM.
I purchased 200 Amazon gift card online for pick up on 10/5 I still not received 50 credit my purchase not split, show 200 charge on my citi card ,what should I do
Reply
Joined Feb 2006
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> bubble2 4,544 Posts
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Tazmania99
10-17-2021 at 05:15 PM.
10-17-2021 at 05:15 PM.
My brother called Citi again and spoke to a supervisor. The supervisor said she will escalate the issue and will get back to my brother in 48 hours. I suggest you do the same. See my previous post.

The Citi Merchant Offers page is so buggy. Offers show on and off. If the Best Buy offer disappears all of a sudden, it would be more difficult to fight with Citi.

Quote from bename :
I purchased 200 Amazon gift card online for pick up on 10/5 I still not received 50 credit my purchase not split, show 200 charge on my citi card ,what should I do
Reply
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
348 Reputation
imjimmy
10-17-2021 at 08:04 PM.
10-17-2021 at 08:04 PM.
Purchased on 10/5: $200 in a single transaction. NO CREDIT YET.

Another offer: Citi BP for $10 - 10/11 transaction, already says redeemed. $10 credit posted.

Called Citi TWICE. One Rep said wait for 90 days.
The other Rep said contact Bestbuy.

I do NOT get this. The single transaction is $200 -- why would Citi deny the credit?
What would BestBuy do about this? It posted fine on the account and is as per the terms.
Reply
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
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imjimmy
10-17-2021 at 08:06 PM.
10-17-2021 at 08:06 PM.
Quote from Tazmania99 :
My brother called Citi again and spoke to a supervisor. The supervisor said she will escalate the issue and will get back to my brother in 48 hours. I suggest you do the same. See my previous post.

The Citi Merchant Offers page is so buggy. Offers show on and off. If the Best Buy offer disappears all of a sudden, it would be more difficult to fight with Citi.
They are NOT budging. The offer still shows enrolled on my account after 12 days.
They just keep on saying contact Bestbuy.

I even told them that I have a friend whose credit from 10/6 transaction posted. The rep says - Bestbuy did something wrong and Citi cannot do anything about it. They didn't even connect me to a supervisor.

What are the next steps to escalate this? It was a GC purchase and I cannot return that.
Reply
Joined Jan 2018
L2: Beginner
> bubble2 34 Posts
10 Reputation
fffh
10-17-2021 at 08:10 PM.
10-17-2021 at 08:10 PM.
Quote from imjimmy :
They are NOT budging. The offer still shows enrolled on my account after 12 days.
They just keep on saying contact Bestbuy.

I even told them that I have a friend whose credit from 10/6 transaction posted. The rep says - Bestbuy did something wrong and Citi cannot do anything about it. They didn't even connect me to a supervisor.

What are the next steps to escalate this? It was a GC purchase and I cannot return that.
If it was best buy fault, can we dispute the charge?
Reply
Joined Jul 2010
Expert
> bubble2 4,008 Posts
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mitchflorida
10-17-2021 at 08:18 PM.
10-17-2021 at 08:18 PM.
You may have no choice but to call Best Buy and see what they say about giving you the credit.
Reply
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
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imjimmy
10-17-2021 at 08:22 PM.
10-17-2021 at 08:22 PM.
Quote from fffh :
If it was best buy fault, can we dispute the charge?
Why would it be Best buy's fault? The transaction posted fine on the card for $200. The rep told me it shows fine on their system as a GC purchase.

BB customer service had no clue about the offer and said it's controlled by your credit card company. I believe they are right, since it's Citi's offer.

This is crappy customer service from Citi honestly. Looks like only one date 10/5 has a problem. Everyone else got their credit. Clearly it's some issue in their systems about transactions on that date. They are NOT even bothering to acknowledge it, much less correct it.

I really don't know what else to do. I'll try one last time tomorrow to see if I can get hold of a supervisor.
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Tazmania99
10-17-2021 at 10:22 PM.
10-17-2021 at 10:22 PM.
This is a big no no! The merchant does not care about your payment method as long as it is a valid payment. They also do not care your credit card rewards. The offer is on Citi website. Credit is to be issued to customer's Citi account as statement credit. How is Best Buy supposed to get involved? Citi should be responsible but they are trying to get rid of it!

Quote from mitchflorida :
You may have no choice but to call Best Buy and see what they say about giving you the credit.
Reply
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