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Select Citi Cardholders: Earn Cashback on Select Best Buy Purchases $200+ Expired

Up to $50 Back
(Eligibility Varies)
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Citi.com offers Select Cardholders: Up to $50 Back on Select Best Buy Purchases $200+. Offer is valid through November 30, 2021.

Thanks community members psel123 for sharing & ywjkid & PurpleSoda3744 for contributing to this deal

Offer Notes:
  • Eligibility may vary
  • Members are reporting receiving different cash back amount which varies from $15, $20 to $50 Back.
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Edited September 30, 2021 at 01:00 PM by
Check your Citi Card Offers for - Earn $50 back on a purchase of $200 or more at Best Buy online or in-store


Expires Nov 30, 2021

https://www.citi.com
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Found it at the following link. It's called Citi merchant offers.

https://online.citi.com/US/ag/merchantoffers
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Error: We are having trouble loading your offers. Please try again later.
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Not sure, but on both accounts, it only showed the usual flex pay and other crappy offers they're constantly emailing about.
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Joined Sep 2007
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> bubble2 2,574 Posts
348 Reputation
imjimmy
10-17-2021 at 10:35 PM.
10-17-2021 at 10:35 PM.
Quote from Tazmania99 :
This is a big no no! The merchant does not care about your payment method as long as it is a valid payment. They also do not care your credit card rewards. The offer is on Citi website. Credit is to be issued to customer's Citi account as statement credit. How is Best Buy supposed to get involved? Citi should be responsible but they are trying to get rid of it!
True. It's just one date only. 10/5 for orders on that date.
People before and after that date got their credit.
I did another offer on 10/12 (Citi - BP) and already got the credit. It had gone from enrolled to redeemed in one day.
Reply
Last edited by imjimmy October 17, 2021 at 11:40 PM.
Joined Jun 2011
L6: Expert
> bubble2 1,326 Posts
291 Reputation
randonomous
10-18-2021 at 05:20 AM.
10-18-2021 at 05:20 AM.
This is what the chat rep told me:

"ll rewards post upon closure of statement and when the charge gets printed on statement

As of now the charge is not billed, it will be printed to statement once statement will be closed on 11/02

You shall expect credit posted on 11/03"
Reply
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
348 Reputation
imjimmy
10-18-2021 at 06:52 AM.
10-18-2021 at 06:52 AM.
Quote from islaturbine :
This is what the chat rep told me:

"ll rewards post upon closure of statement and when the charge gets printed on statement

As of now the charge is not billed, it will be printed to statement once statement will be closed on 11/02

You shall expect credit posted on 11/03"
Not true.
My charge posted on 10/5.
Statement closed on 10/6.

No credit yet. Offer still in Enrolled.
1
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Joined Jan 2018
L2: Beginner
> bubble2 34 Posts
10 Reputation
fffh
10-18-2021 at 07:11 AM.
10-18-2021 at 07:11 AM.
Quote from imjimmy :
Not true.
My charge posted on 10/5.
Statement closed on 10/6.

No credit yet. Offer still in Enrolled.
Better Business Bureau maybe the final place to fight with citi
1
Reply
Joined Aug 2011
L2: Beginner
> bubble2 87 Posts
39 Reputation
ABC888
10-18-2021 at 07:41 AM.
10-18-2021 at 07:41 AM.
10/13 - $200 Amazon GC in store @ BestBuy
10/16 - $50 under Redeemed, just haven't shown on the statement activity yet
10/17 - $50 credited
Reply
Last edited by ABC888 October 19, 2021 at 07:15 AM.
Joined Dec 2003
L3: Novice
> bubble2 207 Posts
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david82
10-18-2021 at 07:46 AM.
10-18-2021 at 07:46 AM.
Got the Offer

Purchased on 10/10
Got the credit on 10/14

Thanks OP!!
Reply
Joined Nov 2005
L10: Grand Master
> bubble2 39,097 Posts
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Dr. J
10-18-2021 at 07:53 AM.
10-18-2021 at 07:53 AM.
Quote from Tazmania99 :
It seems like transactions made on 10/05 all got an issue of credits not being posted. My brother made a purchase of $200 Amazon GCs in one transaction on 10/05 and he did not see the credit. The offer still shows "enrolled" after 12 days. He called Citi and spent 45 minutes with the rep. The rep finally told him to contact Best Buy. My brother was upset, saying the offer is from Citi and it doesn't make sense that he needs to go back to Best Buy for an offer from Citi. The rep insisted Best Buy is aware of the issue. Bunches of craps! I think he will not receive the credit but a person from another blogs said he received his credit one month after making a purchase of another offer.
I think we're spoiled by AE that has a similar offer program - literally get confirmation of using your offer while you're still at the checkout laugh out loud

In my experience, other programs are typically laggy. This is the first time I'm using Citi offers, but Chase offers are very laggy too - I just got a confirmation yesterday that I used a Costco offer..... in August!
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Joined Feb 2006
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> bubble2 4,544 Posts
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Tazmania99
10-18-2021 at 08:42 AM.
10-18-2021 at 08:42 AM.
If it is laggy across the board, that would be understandable. But when all the others have received their credits but those who made the purchases particularly on 10/05 have received no credits, that is a problem.

The real issue is when the problem arises, Citi will only give you a runaround. You signed up the offer on their website, expecting statement credit on your Citi accounts, but they would tell you to contact the merchant for an offer Citi is promoting.

Quote from Dr. J :
I think we're spoiled by AE that has a similar offer program - literally get confirmation of using your offer while you're still at the checkout laugh out loud

In my experience, other programs are typically laggy. This is the first time I'm using Citi offers, but Chase offers are very laggy too - I just got a confirmation yesterday that I used a Costco offer..... in August!
Reply
Joined Mar 2009
L10: Grand Master
> bubble2 6,574 Posts
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freebies4me2
10-18-2021 at 10:33 AM.
10-18-2021 at 10:33 AM.
went on citi.com to chat. rep asked what i purchased and said its not valid on gift cards. told her limited on best best gift cards. doesnt say anything about 3rd party gift cards. still got refused
people made purchases on 10/5 will be screwed Frown
Reply
Last edited by freebies4me2 October 18, 2021 at 10:42 AM.
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
348 Reputation
imjimmy
10-18-2021 at 02:40 PM.
10-18-2021 at 02:40 PM.
Quote from freebies4me2 :
went on citi.com to chat. rep asked what i purchased and said its not valid on gift cards. told her limited on best best gift cards. doesnt say anything about 3rd party gift cards. still got refused
people made purchases on 10/5 will be screwed
How about ALL the other people who got gift cards from BB and already got their $50 credit?
Reply
Joined Jun 2016
L3: Novice
> bubble2 118 Posts
186 Reputation
MuTex
10-19-2021 at 03:59 AM.
10-19-2021 at 03:59 AM.
Quote from freebies4me2 :
went on citi.com to chat. rep asked what i purchased and said its not valid on gift cards. told her limited on best best gift cards. doesnt say anything about 3rd party gift cards. still got refused
people made purchases on 10/5 will be screwed
I already executed the reward offer transaction (AT&T Fiber) 19 days ago and didn't get reward so far. Contacted csr via chat and this what they said: "I can see that there are no redemption done on your account , please do try doing it again ." Asked them try again what? Have already spent the money/executed transaction. They asked to call. Not impressed by Citi. Spoiled by Amex CSR.
Reply
Joined May 2010
L4: Apprentice
> bubble2 346 Posts
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DarthBajan
10-19-2021 at 05:50 AM.
10-19-2021 at 05:50 AM.
Thanks for this heads up. I never use my Citi card but the $50 offer is there.
Reply
Joined Sep 2007
Temporarily Banned
> bubble2 2,574 Posts
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imjimmy
10-19-2021 at 06:10 AM.
10-19-2021 at 06:10 AM.
Looks like the 10/5 BB $200 transaction folks are out of luck. They will NOT be getting the credit.

Contacted CSR THRICE. No good response. Half of them don't even see the offers.

Last one said: It's a "MERCHANT OFFER" . It's given by BestBuy - Citi has nothing to do with it. Basically there is no record of the offer being redeemed in their system and hence no credit.

They say it's Bestbuy's fault. Never mind that anyone after 10/6 already got the credit.

I'm going to give up now. $50 down the drain. Citi's CS is absolutely PATHETIC. Most of the CSRs have no clue what the offers are, and they make up all kinds of crap. Citi really does suck.
Reply
Joined Jun 2004
L8: Grand Teacher
> bubble2 3,236 Posts
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ieee488
10-19-2021 at 06:56 AM.
10-19-2021 at 06:56 AM.
Quote from Dr. J :
I think we're spoiled by AE that has a similar offer program - literally get confirmation of using your offer while you're still at the checkout

In my experience, other programs are typically laggy. This is the first time I'm using Citi offers, but Chase offers are very laggy too - I just got a confirmation yesterday that I used a Costco offer..... in August!
With Chase Offer at CVS, I received an email titled You have used one of your Chase Offers a few hours later in the day.

Then five days later, I get an email titled Congrats! You've successfully redeemed one of your Chase Offers.

With American Express, I only get one email.

The recent American Express Offer for contactless payment never generated an email for me, but I did get the credit.

.
Reply
Last edited by ieee488 October 19, 2021 at 06:58 AM.

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> bubble2 4,008 Posts
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mitchflorida
10-19-2021 at 07:28 AM.
10-19-2021 at 07:28 AM.
Quote from imjimmy :
Looks like the 10/5 BB $200 transaction folks are out of luck. They will NOT be getting the credit.

Contacted CSR THRICE. No good response. Half of them don't even see the offers.

Last one said: It's a "MERCHANT OFFER" . It's given by BestBuy - Citi has nothing to do with it. Basically there is no record of the offer being redeemed in their system and hence no credit.

They say it's Bestbuy's fault. Never mind that anyone after 10/6 already got the credit.

I'm going to give up now. $50 down the drain. Citi's CS is absolutely PATHETIC. Most of the CSRs have no clue what the offers are, and they make up all kinds of crap. Citi really does suck.
What did Best Buy tell you?
Reply
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