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Item 1 of 6
Item 1 of 6
expiredrkm1208 posted Nov 6, 2021 1:14 AM
128GB 11" Samsung Galaxy Tab S7 Tablet + Galaxy Buds2
$150
$800
81% off
w/ Qualifying Trade-In + Free S/Hat Samsung
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https://web.archive.org/web/20211...870NDBA
Edit: Prepare for tears, y'all. This is going to be a mess.
Friendly advice: If you're interested in any of these tablets…just go buy them outright without the hoops & games. Samsung either has so much customer volume that they don't care about the complaints or they just flat-out don't care about their individual customers. Based on the many deals prior this year: a small percentage may score this, but there are a lot of variables working against you (1.They Cancel your initial order / 2. cancel your trade-in from a litany of arbitrary reasons and bill you the $350 TIV / 3. make you wait over the tight 2-week return window to verify/appraise your trade-in…just to name a few) and their call centres are HORRENDOUSLY DIFFICULT and time-intensive to deal with when there are issues. People have even had their money in limbo for weeks to months (without using CC chargeback) in hopes of getting their orders fulfilled amidst weeks of shipping delay after delay after delay…
Samsung Trade-in Program terms&conditions here: https://www.samsung.com/us/trade-...onditions/
Note: they mention they can even remotely disable your device (!!!) if they feel you haven't kept up your end of the deal with a proper trade-in.
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So I am trading in an old Iphone7. It has a tempered-glass screen protector on? Is it recommended that I remove the screen protector before sending the device? Also do I need to send the charging adapter as well?
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I was part of the September debacle. By this point in that order, my shipped order was already canceled and then FedEx took it back. So far so good on this one.
Edit: Just for kicks, I googled the address. The trade-ins are going to Prologis, which is a contract logistics company. No one from Samsung will ever see your device, so interpret that however you like.
For me, it seems like as long as the tablet is in good shape and generally matches the paperwork, the (probably) minimum-wage staff there are just going to approve it. It would be way too much trouble for Samsung to train them to spot tablets that are too old/low-end/etc and disqualify the trade-in. Not worth the headache and the support issues when people call in to complain about it.
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I think it's strange that:
>The initial purchase emails from samsung did not include link to shipping label, or state that shipping label would be emailed a few days later, or any reference to returning trade in at all
>I'm the only one in this entire thread that seemed concerned about it.
More unsolicited opinion/advice:
Factory reset you trade in before sending it,or you did not meet the terms. Who knows what will happen next if you don't. (be charged $350 without contact?, cough)
Charge the trade in to full and TURN IT OFF before sending it. If the battery is dead when Samsung inspects it the trade in will not meet terms that 'It must boot up' even if it would boot up after being charged for 10 min. Also, it's disrespectful. I wouldn't want to be an employee dealing with trade ins with dead batteries.
Protect yourself, and calm your soul, by taking some pictures. One pic of the screen during factory reset, and another showing battery level at full. It takes no effort at all if you do it instead of think hard if you should bother or not.
For new tablets being shipped, A SIGNATURE is required so you want track the order and be around when the delivery guy comes.
Great deal. It's a good time to jump through all the little hoops with percision.
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