Microsoft Store customers are getting email invites to buy xBox X (limited quantities) $499

digitard

Nov 29, 2021

43 Posts

Joined Mar 2012

Nov 29, 2021

digitard

Nov 29, 2021

43 Posts

Quote from alanSJ

:

I concur. I made the exact purchase for $620 plus taxes. Got FC6 digital game instantly. The extra red controller (love the look) came last week, a couple of days late possibly due to Thanksgiving. The console is due to arrive on 11/30 (fingers crossed). I also used Microsoft rewards points that I've saved over the years to buy $500 in Microsoft gift cards and applied them to this purchase. Granted this is not a "real" deal since I'm paying MSRP for it, but it's a hard to get item due to low stock. So in the end, I'm glad I've saved enough points to cover most of the cost.

Yeah,
All good. I submitted a refund request for the differences on sale items, and that should even it out. I needed another controller for my daughter (she wants her own for xmas) anyways, and I was going to play FC6 anyhow so it worked out.

Last edited by digitard November 29, 2021 at 11:45 AM.

k2486

Nov 29, 2021

458 Posts

Joined Mar 2016

Nov 29, 2021

k2486

Nov 29, 2021

458 Posts

Quote from kingsmaker

:

Same problem here. If you find a solution please post.

I was finally able to checkout on Friday. As others mention. Call Support and ask them to clear your cart or ask them to place the order for you. I spent an hour with support and they finally cleared the cart and I was able to add the bundle and purchase using the link.

I tried going for 2nd one but couldn't checkout. Prob will try again this week,

BJFISHY

Nov 29, 2021

511 Posts

Joined Apr 2015

Nov 29, 2021

BJFISHY

Nov 29, 2021

511 Posts

Quote from MBBS

:

Its disappointing (for me) that people are buying more than one console and are also able to get money back for the games that they purchased while others like me are not even able to make a single console purchase and get hit by the dreaded cannot process payment error. Microsoft process is seriously flawed and leave a bad taste for some including me. On the other side, I got in the que at Walmart for the PS5 drop and was able to secure one in less than 10 min. Process itself speaks volumes regarding difference in approach and making it easier and fair for people to make a purchase for a high demand item. My quest for xbox series x continues despite having received two emails from Microsoft directly but atleast I have a PS5 to keep me entertained for now. Peace!!

Go cry a river. You are worried about rockstar getting $30 for a crap game I already own twice? Get a life. Also Microsoft emailed me said I was a loyal customer. They gave me the opportunity to buy 2 series x so I did. Sucks to suck grow up. Got all my games refunded. Now I just need to get my controllers refunded. Otherwise I'll go get two target gift cards for no receipt returns.

1

DrGreenthumb

Nov 29, 2021

2,414 Posts

Joined Aug 2010

Nov 29, 2021

DrGreenthumb

Nov 29, 2021

2,414 Posts

Going to wait until the console is shipped before requesting a refund on the game I picked, GTA IV. Not going to mess with the order until I get the console. Amazon cancelled a PS5 order when I asked them to remove a controller from the order and that almost was a disaster. Luckily I was able to get a preorder at another retailer.

dvdrdiscs

Nov 29, 2021

4,250 Posts

Joined Jun 2007

Nov 29, 2021

dvdrdiscs

Nov 29, 2021

4,250 Posts

Anyone used Microsoft gift cards + credit card and tried to get a refund on the games? I'm curious if it goes to the credit card or the gift cards.

RelaxedBorder399

Nov 29, 2021

8 Posts

Joined Jun 2020

Nov 29, 2021

RelaxedBorder399

Nov 29, 2021

8 Posts

Any chance the consoles get sent out before their estimated date?

1

Hellhawk

Nov 29, 2021

286 Posts

Joined Oct 2006

Nov 29, 2021

Hellhawk

Nov 29, 2021

286 Posts

Quote from DrGreenthumb

:

Going to wait until the console is shipped before requesting a refund on the game I picked, GTA IV. Not going to mess with the order until I get the console. Amazon cancelled a PS5 order when I asked them to remove a controller from the order and that almost was a disaster. Luckily I was able to get a preorder at another retailer.

I took my chances (maybe not a good idea) and got the game refunded on both my orders through the automated means. Already got the credits and the orders are intact. I also got them to issue the refund on the controller on one order (second order did not have the controller).

Kevinnumbnuts

Nov 29, 2021

342 Posts

Joined Feb 2007

Nov 29, 2021

Kevinnumbnuts

Nov 29, 2021

342 Posts

When I did a chat to cancel GTA IV they told me they would have to cancel the entire order.

Hellhawk

Nov 29, 2021

286 Posts

Joined Oct 2006

Nov 29, 2021

Hellhawk

Nov 29, 2021

286 Posts

Quote from Kevinnumbnuts

:

When I did a chat to cancel GTA IV they told me they would have to cancel the entire order.

Don't do the chat. There is a post in this thread where someone details an automated means of doing it using the digital assistant. I've done it twice and it has worked without any issues.

DrGreenthumb

Nov 29, 2021

2,414 Posts

Joined Aug 2010

Nov 29, 2021

DrGreenthumb

Nov 29, 2021

2,414 Posts

What chat are people contacting for "refunds"? For instance on the controllers that are on sale now.

MBBS

Nov 29, 2021

585 Posts

Joined Oct 2009

Nov 29, 2021

MBBS

Nov 29, 2021

585 Posts

Quote from Hellhawk

:

It's funny you say this because I've heard the opposite. There was apparently a massive WM+ drop today for consoles and a lot of people were complaining how horrible their queue system. I think opinions are going to be biased towards whatever people have the best luck with. I'm not sure any system is perfect.

I agree. My personal experience at Walmart was much better as opposed to Microsoft where despite getting 2 emails, their own technical glitches are preventing people like me to make a purchase.

MBBS

Nov 29, 2021

585 Posts

Joined Oct 2009

Nov 29, 2021

MBBS

Nov 29, 2021

585 Posts

Quote from BJFISHY

:

Go cry a river. You are worried about rockstar getting $30 for a crap game I already own twice? Get a life. Also Microsoft emailed me said I was a loyal customer. They gave me the opportunity to buy 2 series x so I did. Sucks to suck grow up. Got all my games refunded. Now I just need to get my controllers refunded. Otherwise I'll go get two target gift cards for no receipt returns.

I was merely pointing to the apparent technical glitches for some people despite receiving emails to purchase. I am happy that you got the consoles and are able to get refunds for game as well. Enjoy the consoles and bask in the glory of your victory!

supersteals

Nov 29, 2021

1,751 Posts

Joined Aug 2011

Nov 29, 2021

supersteals

Nov 29, 2021

1,751 Posts

If anyone is still looking on how to enable the Marketing email -
Not sure if doing this now will cause an email to buy but worth a try...

To adjust this, go to Contact Preferences on your Xbox account.

On PC and mobile browsers, you can follow these steps:

Got to Xbox.com
Click on "Sign In" in the upper right corner and log into your account
Once logged in, click on your account name on the upper right corner
Click on the three dots (…) for "More Options"
Click on "Xbox Settings"
Mobile exclusive step: Once the Xbox Settings page loads, you will see a small text link that says "Xbox settings" on the upper left corner. Tap this link and continue with the next steps.
Click on "Contact Preferences"
Make sure both Xbox Newsletter / Marketing and Partner Marketing are selected
Click "Save"

1

BJFISHY

Nov 29, 2021

511 Posts

Joined Apr 2015

Nov 29, 2021

BJFISHY

Nov 29, 2021

511 Posts

Quote from MBBS

:

I was merely pointing to the apparent technical glitches for some people despite receiving emails to purchase. I am happy that you got the consoles and are able to get refunds for game as well. Enjoy the consoles and bask in the glory of your victory!

Message Microsoft on Microsoft dot com. Look for the icon on the bottom right when you are on your laptop. Get them to help you. They are pretty helpful. If you got the email you should qualify to get at least one. Maybe 2. I had to use a separate credit card for the second.

barryn13087

Nov 29, 2021

22 Posts

Joined Feb 2017

Nov 29, 2021

barryn13087

Nov 29, 2021

22 Posts

Just keeping this thread alive, I just used one of those old email links the original poster suggested and while the past few days it wasn't working and i thought they sold out, they apparently got more in stock and then the link worked.

So keep trying it takes a while but it ships directly from Microsoft so you know you are getting quality item. Proof: https://imgur.com/LA8qntt

Take note est delivery date is out a month, mine says Jan 4, 2022 for the console.

Last edited by barryn13087 November 29, 2021 at 01:22 PM.

1

Microsoft Store customers are getting email invites to buy xBox X (limited quantities) $499 - Bundle Required $565

$565

$720

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