Scroll down page to section titled "Pair with Smart Keypad"
Click "Get Bundle"
Select Color and Add to cart
In cart, apply promo code VIP30
Your total will be $188.99 + Free Shipping.
Alternatively, You may get August Wi-Fi Smart Lock (4th Gen) by itself for $160.99 (after code above).
About this Product:
Remotely lock or unlock the door, check door status, grant virtual guest keys, and see who's coming and going. Or use your favorite voice assistant to control your door.
Easy to install and attaches to your existing deadbolt on the inside of your door so you can keep your original keys.
And with built-in Wi-Fi, the lock requires no additional bridge to connect.
Price Research: Our research indicates that August Wi-Fi Smart Lock (4th Gen) + Smart Keypad is $45.18 less (19.29% Savings) than the next best price from a reputable merchant with prices starting from $234.17.
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Scroll down page to section titled "Pair with Smart Keypad"
Click "Get Bundle"
Select Color and Add to cart
In cart, apply promo code VIP30
Your total will be $188.99 + Free Shipping.
Alternatively, You may get August Wi-Fi Smart Lock (4th Gen) by itself for $160.99 (after code above).
About this Product:
Remotely lock or unlock the door, check door status, grant virtual guest keys, and see who's coming and going. Or use your favorite voice assistant to control your door.
Easy to install and attaches to your existing deadbolt on the inside of your door so you can keep your original keys.
And with built-in Wi-Fi, the lock requires no additional bridge to connect.
Price Research: Our research indicates that August Wi-Fi Smart Lock (4th Gen) + Smart Keypad is $45.18 less (19.29% Savings) than the next best price from a reputable merchant with prices starting from $234.17.
The batteries run out every couple of months on this (check reviews). It's works well other than this. Battery drain appears to be driven by a very inefficient wifi radio that keeps connecting and disconnecting despite a very strong signal.
Does this version solve some of the previous issues?
- Disconnects from Connect often even when it' within 2 to 3 ft of each other
- Takes forever for app to connect while approaching door
- Takes sometimes up to 5 minutes for geo location to trigger unlocking
- Tapping the "unlock" or "lock" color often results in a phantom click that requires you to have to do it a second time.
- Might be isolated to me but some of my guests can no longer use their august app on their iPhones.
- App appears to rarely get updated or improved
- Sometimes the no jam feature does not work requiring me to have to re-calibrate the device so my daughter doesn't destroy the door casing.
- Cannot get remote to unlocking to work reliably to let people in
- Often difficult to get connect to respond to setting changes sometimes
- Wifi to Bluetooth swapping is slow
The only thing i can rely on is the scheduling works like a charm and the auto-lock helps keep the door locked as people come and go so I never have to think about it.
I have a very blanketed WiFi area for the device and it shows a strong connection in the signal readings. It's been like this since day one. 0 issues have ever been fixed. I've seen others report some of these and nothing has ever been done to fix anything.
I don't think I can take a chance on this deal given the endless hassle this lock has given me. I'd suggest to others to steer clear for something else that is more reliable.
Are the batteries you're buying made out of diamonds? Because I buy a 12pack on Amazon and it's about 22.00. I've never heard of 10.00 a pair in my life.
73 Comments
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First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
Last edited by i5lee8bit November 27, 2021 at 07:32 AM.
I have the third gen and it's horrible. Mine barely lasted more than 4 weeks. I am biting the bullet and getting another brand
Me also. It would eat batteries in 3 weeks. Inconsistent. Completely died on me at month 13.
August refused to assist out of warranty (even though I'd had issues with them pre warranty).
They gave me a 20% off code on the shop on full MSRP. Which was nice more expensive than even the Amazon price. For kicks, I tried it on their website and it didn't even work.
Looks like the same issues persist and they've not bothered to fix them.
So no thanks, never again. I went with a regular pin code lock and its been 100% reliable for 18 months now on the original batteries. It's not smart but works good enough for our use.
Last edited by thespacecowboy November 27, 2021 at 08:33 AM.
That's strange I just got one a week ago that I'm going to return for this deal.
I've given out guest passes with no issues.
Mine doesn't disconnect from wifi. Transitioning from wifi to Bluetooth is almost instant.
Remote lock and unlock don't seem to have any issues.
Maybe I had a 3rd-gen dud from the beginning. All I know is this lock has been nothing but problems for me if I want to do anything beyond the basics. I only keep it because it at least makes it so I never have to think about locking my door at night again. I'll likely move it to a less used door once I buy a different brand.
This is my experience as well, except the geo unlock/lock stopped working after like a month. It's a pretty annoying lock tbh and I reverted to a standard number pad and threw the august on one of my back doors that rarely gets used.
Yeah the geo-location I just turn off now as it's been unreliable. I'll be moving this one to a less used door soon myself. This company doesn't seem to care about fixing any of these issues that plague some of us.
I should note I'm on an Android device and I think the app works slightly better on my wife's iPhone.
My door lock is not perfect aligned. I want this so my special need son can open it with voice only. If the torque big enough to open the door if the door lock is not perfectly aligned?
Dang. I had settled mostly on going with an August this summer after we bought our house, but you folks have driven me astray. Other suggestions perhaps?
First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
Sounds about like my experience.
Auto-lock has been 100% for me too which is the most used feature. We turn it off when have larger parties going on.
I contemplated grabbing the keypad to make up for the shortcomings of the lock and allow the kids another way to get into the house so that sounds like something I might have to pick up when I move this to a back door.
I'll likely move to a Level lock for the front door if they ever support google home. Fingers crossed they move the device to the Matter standard.
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My door lock is not perfect aligned. I want this so my special need son can open it with voice only. If the torque big enough to open the door if the door lock is not perfectly aligned?
I think alignment is really where most of my problems come from.
Reading through this thread I think a lot of people probably have the same issue. Your deadbolt needs to be perfectly aligned with the jam for this to have a chance. If you have to push or pull your door to get the deadbolt to go in, you will have nothing but headaches with this (and I suspect other) smart locks.
After getting the plate on my door jam to align better with the bolt with some Dremel grinding it works a lot better. I even replaced my bolt because it was having with the key and that helped a ton as well.
I think alignment is really where most of my problems come from.
Reading through this thread I think a lot of people probably have the same issue. Your deadbolt needs to be perfectly aligned with the jam for this to have a chance. If you have to push or pull your door to get the deadbolt to go in, you will have nothing but headaches with this (and I suspect other) smart locks.
After getting the plate on my door jam to align better with the bolt with some Dremel grinding it works a lot better. I even replaced my bolt because it was having with the key and that helped a ton as well.
Got one to try. Hopefully I have a home network that's healthy enough to make this lock function as it should.
I honestly think most of the issues people have is not having a healthy wifi network at home.
First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
Yo spending $180 for all the hassles? I would spend $80 for something like this Door Lock Smart Lock 6-in-1Keyless Entry Door Lock with Remote Temporary Password,Biometric Fingerprint and Keypad,Smart Door Lock Front Door,External Lock Waterproof,Deadbolt Locks https://www.amazon.com/dp/B09JWRV...UTF8&psc=1
In my research debating whether to buy this, I found posts on Reddit indicating rechargeables work but do not last very long and will immediately register as low in the app, resulting in phone notifications that you can't stop without disabling ALL notifications from the August lock app. This makes sense because the non rechargeable are 1500mah while the rechargeables you link are only 400mah. You can find better ones up to 800mah, but these still won't last nearly as long as the non rechargeables. Given that non rechargeables already only last 1-3 months in real world usage in this model, you would likely be replacing rechargeables weekly even if you are willing to deal with the notification issue. While I'm intrigued, I think I'm going to pass on this deal due to how much this model apparently eats batteries.
BTW, in my experience a lot of the cheap non rechargeable lithium batteries (of all sizes) you can get online do not last very long in devices (some of these are counterfeit batteries that appear to have a full charge but then drop precipitously).
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Yo spending $180 for all the hassles? I would spend $80 for something like this Door Lock Smart Lock 6-in-1Keyless Entry Door Lock with Remote Temporary Password,Biometric Fingerprint and Keypad,Smart Door Lock Front Door,External Lock Waterproof,Deadbolt Locks https://www.amazon.com/dp/B09JWRV...UTF8&psc=1
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Top Comments
- Disconnects from Connect often even when it' within 2 to 3 ft of each other
- Takes forever for app to connect while approaching door
- Takes sometimes up to 5 minutes for geo location to trigger unlocking
- Tapping the "unlock" or "lock" color often results in a phantom click that requires you to have to do it a second time.
- Might be isolated to me but some of my guests can no longer use their august app on their iPhones.
- App appears to rarely get updated or improved
- Sometimes the no jam feature does not work requiring me to have to re-calibrate the device so my daughter doesn't destroy the door casing.
- Cannot get remote to unlocking to work reliably to let people in
- Often difficult to get connect to respond to setting changes sometimes
- Wifi to Bluetooth swapping is slow
The only thing i can rely on is the scheduling works like a charm and the auto-lock helps keep the door locked as people come and go so I never have to think about it.
I have a very blanketed WiFi area for the device and it shows a strong connection in the signal readings. It's been like this since day one. 0 issues have ever been fixed. I've seen others report some of these and nothing has ever been done to fix anything.
I don't think I can take a chance on this deal given the endless hassle this lock has given me. I'd suggest to others to steer clear for something else that is more reliable.
73 Comments
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First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
Me also. It would eat batteries in 3 weeks. Inconsistent. Completely died on me at month 13.
August refused to assist out of warranty (even though I'd had issues with them pre warranty).
They gave me a 20% off code on the shop on full MSRP. Which was nice more expensive than even the Amazon price. For kicks, I tried it on their website and it didn't even work.
Looks like the same issues persist and they've not bothered to fix them.
So no thanks, never again. I went with a regular pin code lock and its been 100% reliable for 18 months now on the original batteries. It's not smart but works good enough for our use.
I've given out guest passes with no issues.
Mine doesn't disconnect from wifi. Transitioning from wifi to Bluetooth is almost instant.
Remote lock and unlock don't seem to have any issues.
I should note I'm on an Android device and I think the app works slightly better on my wife's iPhone.
First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
Auto-lock has been 100% for me too which is the most used feature. We turn it off when have larger parties going on.
I contemplated grabbing the keypad to make up for the shortcomings of the lock and allow the kids another way to get into the house so that sounds like something I might have to pick up when I move this to a back door.
I'll likely move to a Level lock for the front door if they ever support google home. Fingers crossed they move the device to the Matter standard.
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Reading through this thread I think a lot of people probably have the same issue. Your deadbolt needs to be perfectly aligned with the jam for this to have a chance. If you have to push or pull your door to get the deadbolt to go in, you will have nothing but headaches with this (and I suspect other) smart locks.
After getting the plate on my door jam to align better with the bolt with some Dremel grinding it works a lot better. I even replaced my bolt because it was having with the key and that helped a ton as well.
Reading through this thread I think a lot of people probably have the same issue. Your deadbolt needs to be perfectly aligned with the jam for this to have a chance. If you have to push or pull your door to get the deadbolt to go in, you will have nothing but headaches with this (and I suspect other) smart locks.
After getting the plate on my door jam to align better with the bolt with some Dremel grinding it works a lot better. I even replaced my bolt because it was having with the key and that helped a ton as well.
I honestly think most of the issues people have is not having a healthy wifi network at home.
First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).
Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.
Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.
Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.
(edit: btw, I did install and use the doorsense sensor)
About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.
Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.
Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...
BTW, in my experience a lot of the cheap non rechargeable lithium batteries (of all sizes) you can get online do not last very long in devices (some of these are counterfeit batteries that appear to have a full charge but then drop precipitously).
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