August Wi-Fi Smart Lock (4th Gen) + Smart Keypad Expired

My batteries on the 3rd gen last about 8 to 10 months.
I don't have any issues with disconnect and failed unlocks. I really like my August lock and if I could change anything would be just the size and this 4th gen is smaller but I don't want to replace one that is working so well yet.

My batteries on the 3rd gen last about 8 to 10 months.
I don't have any issues with disconnect and failed unlocks. I really like my August lock and if I could change anything would be just the size and this 4th gen is smaller but I don't want to replace one that is working so well yet.

I have the third gen and it's horrible. Mine barely lasted more than 4 weeks. I am biting the bullet and getting another brand

That's strange I just got one a week ago that I'm going to return for this deal.

I've given out guest passes with no issues.

Mine doesn't disconnect from wifi. Transitioning from wifi to Bluetooth is almost instant.

Remote lock and unlock don't seem to have any issues.

This is my experience as well, except the geo unlock/lock stopped working after like a month. It's a pretty annoying lock tbh and I reverted to a standard number pad and threw the august on one of my back doors that rarely gets used.

(Family of Android users here)

First August lock / smart lock in general was 4th gen (same model as this deal), bought a bit over a year ago. Mostly happy with it, except when it started jamming a bunch a few months in. Didn't realize I should have just recalibrated at the time. Also, the most likely reason it happened is because in the early days I let the batteries drain aaallll the way dead almost every time. Apparently this increases the chances of the calibration going off among other issues. No problems of this sort ever since (except when ilet the batteries run down to 0 again out of laziness / too busy because of moving).

Using the lock / unlock button in the app, as others have mentioned, can be a frustrating experience, particularly when it doesn't seem to respond. I've noticed this happens a lot when I'm out in the driveway, realize I forgot to lock the door (don't wanna wait the 30 min for auto unlock to kick in because, you know, paranoid), and try to manually lock it. Probably not being responsive because I'm still connected to my home wifi but at the very edge of the signal. Too far to direct Bluetooth connect to the lock, too close and yet too far to be both connected to my wifi but essentially have no internet connection because of poor connection. Pretty much, toggling off wifi and going cellular data makes the app work as expected.

Besides that my biggest complaint is the unreliability of auto unlock. Whether the app notified it's attempting to auto unlock but fails, or just completely stops trying altogether. Whenever this happens, I just have to either go into the app settings and disable / re-enable auto unlock (goes through the short auto unlock setup process again where you select home wifi network and confirm location), or just clear app data / cache and log back in. This seems to need to be done on each device. It doesn't take as long as one may think (less than a minute), but the really frustrating thing is the frequency at which I need to do this. Pretty much once a month. Not sure if it has to do with app updates, system updates, hardware / software, or something completely unrelated.

Auto-lock (arguably the more "important" action, though not in terms of "convenience") is essentially completely reliable for us. Never problems with auto locking.

(edit: btw, I did install and use the doorsense sensor)

About 2-3 months ago, I bought the keypad (to work around the auto unlock problems, primarily, as well as to complement the look and complete the setup for the new house we just bought) and so far it's been 100% reliable. Literally no issues with it. I hope it stays that way! Guest pins have worked great and follow the schedule. Having lived without and with the keypad, I would highly recommend it, especially when it basically comes out to being free / heavily discounted in this deal.

Overall there have been some frustrating - may I say infuriating - experiences with this bundle, but now knowing what I know and how to deal / prevent issues, I really have no problems at all and would recommend this deal. Though I admit I have no personal experience with other smart locks at all.

Debating whether to get this deal to use for the inside garage entrance door.. annoying when I use the garage keypad to get into the garage and then realize the house door is locked from the inside and I don't have the keys with me, lol. But I was planning to wait for 5th gen and then play musical chairs and move the 4th to the garage, install 5th to the front door, etc. Decisions, decisions...

My door lock is not perfect aligned. I want this so my special need son can open it with voice only. If the torque big enough to open the door if the door lock is not perfectly aligned?

I think alignment is really where most of my problems come from.

Reading through this thread I think a lot of people probably have the same issue. Your deadbolt needs to be perfectly aligned with the jam for this to have a chance. If you have to push or pull your door to get the deadbolt to go in, you will have nothing but headaches with this (and I suspect other) smart locks.
After getting the plate on my door jam to align better with the bolt with some Dremel grinding it works a lot better. I even replaced my bolt because it was having with the key and that helped a ton as well.