⚠️ You are limited to one promotional bill credit at a time per line ⚠️ If the line already has promotional bill credits from old promotions you will lose those credits. You MUST pay off the device to move the credits over to the account level to sign up for new Recurring device credits on that line. THIS WORDING IS DIRECTLY FROM T-MOBILE'S website support page for RDC Recurring device credits also known as promotional bill credits. So DO NOT DO THIS ON A LINE THAT HAS BILL CREDITS ATTACHED TO IT.Tips for getting the free device
" You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
If you pay off your EIP early, you'll continue to receive the promised Recurring Device Credits (RDC) as an account-level credit through the remaining months of the promotional credit period (up to 24 or 36 months)."
https://www.t-mobile.com/support/...al-credits
Best way to buy the Velvet (or other free device):
1. Open T-Mobile app on your phone and go to "Account" tab
2. Tap the big square with your line in it. It's ok if that's not the line you're going to put the velvet on.
3. Tap "Upgrade device"
4. Tap "all devices"
5. If a popup shows asking what you'd like to do today, close it with the X at the top right
6. At the top, be sure the dropdown says "You are upgrading a current device"
7. Scroll to the very bottom and find the velvet and tap it
8. Hit upgrade my line. From there you can pick which line to actually buy the device on.
Terms:
FREE Samsung Galaxy A10e, Galaxy A11, or LG VELVET 5G.
For a limited time while supplies last, new & existing customers can get the Samsung Galaxy A10e, Galaxy A11, or LG VELVET 5G FREE via 24 monthly bill credits on any rate plan. No trade-in required.
Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g. $180 – Samsung Galaxy A10e / $180 – Samsung Galaxy A11 / $400 – LG VELVET 5G). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required. In stores & on customer service calls, $30 assisted or upgrade support charge may be required. Up to $400 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts.
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Note: LG pulled out of the smartphone market early this year
If you'd prefer long-term support and updates, may want to go with Samsung A10e and A11
https://arstechnica.com/gadgets/2...ne-market/
After a decade of failure, LG officially quits the smartphone market
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This deal is for the version of the LG Velvet 5G with the Mediatek 1000c SoC.
Comparison between the Snap Dragon and Mediatek SoC variants:
https://www.youtube.com/watch?v=GdgNTaf
Top Comments
https://www.phonearena.
Presumably the only reason the LG is on this list is because they've abandoned the Android market. Otherwise, it does not belong in the category of free phone and will surely go out of stock VERY quickly after this deal goes live. The other freebie Samsung phones are somewhere between cruel jokes and OK as a dummy device to run your remote control app.
https://www.t-mobile.com/support/...-velvet-5g
Good luck!
Jon
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1.3K Comments
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That makes perfect sense! I wonder what the sim card is for though. Since this was an upgrade, wouldn't someone just take the sim card out of the old phone and put it in the new phone?
I called and needed to wait 2+ hours and pleasantly complained that we have been with TM for almost 20years and the phone went OOS during the order/upgrade.
Heard back following:
Sorry. We are OOS.
That is it....
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Seems to be a somewhat common issue? https://www.reddit.com/r/LGVelvet...e_va
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