⚠️ You are limited to one promotional bill credit at a time per line ⚠️ If the line already has promotional bill credits from old promotions you will lose those credits. You MUST pay off the device to move the credits over to the account level to sign up for new Recurring device credits on that line. THIS WORDING IS DIRECTLY FROM T-MOBILE'S website support page for RDC Recurring device credits also known as promotional bill credits. So DO NOT DO THIS ON A LINE THAT HAS BILL CREDITS ATTACHED TO IT.Tips for getting the free device
" You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
If you pay off your EIP early, you'll continue to receive the promised Recurring Device Credits (RDC) as an account-level credit through the remaining months of the promotional credit period (up to 24 or 36 months)."
https://www.t-mobile.com/support/...al-credits
Best way to buy the Velvet (or other free device):
1. Open T-Mobile app on your phone and go to "Account" tab
2. Tap the big square with your line in it. It's ok if that's not the line you're going to put the velvet on.
3. Tap "Upgrade device"
4. Tap "all devices"
5. If a popup shows asking what you'd like to do today, close it with the X at the top right
6. At the top, be sure the dropdown says "You are upgrading a current device"
7. Scroll to the very bottom and find the velvet and tap it
8. Hit upgrade my line. From there you can pick which line to actually buy the device on.
Terms:
FREE Samsung Galaxy A10e, Galaxy A11, or LG VELVET 5G.
For a limited time while supplies last, new & existing customers can get the Samsung Galaxy A10e, Galaxy A11, or LG VELVET 5G FREE via 24 monthly bill credits on any rate plan. No trade-in required.
Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g. $180 – Samsung Galaxy A10e / $180 – Samsung Galaxy A11 / $400 – LG VELVET 5G). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required. In stores & on customer service calls, $30 assisted or upgrade support charge may be required. Up to $400 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts.
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Note: LG pulled out of the smartphone market early this year
If you'd prefer long-term support and updates, may want to go with Samsung A10e and A11
https://arstechnica.com/gadgets/2...ne-market/
After a decade of failure, LG officially quits the smartphone market
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This deal is for the version of the LG Velvet 5G with the Mediatek 1000c SoC.
Comparison between the Snap Dragon and Mediatek SoC variants:
https://www.youtube.com/watch?v=GdgNTaf
Top Comments
https://www.phonearena.
Presumably the only reason the LG is on this list is because they've abandoned the Android market. Otherwise, it does not belong in the category of free phone and will surely go out of stock VERY quickly after this deal goes live. The other freebie Samsung phones are somewhere between cruel jokes and OK as a dummy device to run your remote control app.
https://www.t-mobile.com/support/...-velvet-5g
Good luck!
Jon
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What are the options we have?
What are the options we have?
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I think it might be entertaining to see some of the results from those who seemed to be stacking 4 or more orders on a single line!
Also note that I never activated my LG phones on T-Mobile. Now that we're long past the days of free SIM cards, I was particularly excited to finally have some spare backups again for the future! (So I just pocketed the new SIM cards rather than activating them on the lines for which they were intended)
Good luck!
Jon
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Note the discounts are combination of bill credits, monthly device credit and reduction of device balance, nothing outright.
I just tried to close extra line I never use (and no promo is applied to it) but support person said if I do so I will lose the promotional credits on my other lines.
She said it has to be 90 days after receiving the promo before *any* line can be removed from the account, even if the line wasn't the one used to obtain a promo.
Anyone know if this is true? I looked for the T&C of the promo (can't find them on Tmo site) and PDF files in my account and can't find anything.
I just tried to close extra line I never use (and no promo is applied to it) but support person said if I do so I will lose the promotional credits on my other lines.
She said it has to be 90 days after receiving the promo before *any* line can be removed from the account, even if the line wasn't the one used to obtain a promo.
Anyone know if this is true? I looked for the T&C of the promo (can't find them on Tmo site) and PDF files in my account and can't find anything.
If you want to cancel any line, best way to do it is port it out. dont call customer service.
If you want to cancel any line, best way to do it is port it out. dont call customer service.
Note the discounts are combination of bill credits, monthly device credit and reduction of device balance, nothing outright.
Do you have to send them old iPhone 11?
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Note the discounts are combination of bill credits, monthly device credit and reduction of device balance, nothing outright.
what a asshat.
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