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expiredrwalker posted Nov 29, 2021 04:01 PM
expiredrwalker posted Nov 29, 2021 04:01 PM

Jasco Z-Wave/Zigbee Cyber Monday sale

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Details here : https://byjasco.com/

Slight discount on the switches and dimmers and then $5/$15/$25 off based on spend with free shipping.
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Details here : https://byjasco.com/

Slight discount on the switches and dimmers and then $5/$15/$25 off based on spend with free shipping.

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Nov 29, 2021 04:39 PM
230 Posts
Joined Mar 2008
bubagumpNov 29, 2021 04:39 PM
230 Posts
Just out of curiosity is there any advantage in spending twice the amount on these jasco Z wave switches compared to zooz switches?
Nov 29, 2021 05:02 PM
885 Posts
Joined Sep 2004
ewa8949Nov 29, 2021 05:02 PM
885 Posts
Quote from bubagump :
Just out of curiosity is there any advantage in spending twice the amount on these jasco Z wave switches compared to zooz switches?
Probably not. I have multiple zooz products and only one very old ZEN21 switch has ever given me issues losing its connection ever month or two. I finally emailed Zooz support on thanksgiving day and they wrote me back that day. Their support is pretty top notch so that makes me lean towards ZOOZ.
Nov 29, 2021 05:09 PM
2,458 Posts
Joined Sep 2003
TitanNov 29, 2021 05:09 PM
2,458 Posts
Quote from bubagump :
Just out of curiosity is there any advantage in spending twice the amount on these jasco Z wave switches compared to zooz switches?
Absolutely not. I HAD to replace every GE Jasco switch and dimmer because they completely failed one by one after two years. Unfortunately I still have some newer Honeywell Jasco that may or may not suffer the same fate, but I'll take them back to Costco if it does - yes, I know they may be considered electronics and out of return.
Nov 29, 2021 05:10 PM
364 Posts
Joined Dec 2009
will792Nov 29, 2021 05:10 PM
364 Posts
I have close to 100% failure rate for Jasco ZWave/Zigbee switches after 3-4 years. Symptoms are similar, switch stops responding to presses and goes into strobe mode, on/off. Reddit thread identified the problem to be a capacitor that can be replaced but it is pain of the neck to get to it.
Nov 29, 2021 05:15 PM
254 Posts
Joined Aug 2013
DarthSudoNov 29, 2021 05:15 PM
254 Posts
Quote from bubagump :
Just out of curiosity is there any advantage in spending twice the amount on these jasco Z wave switches compared to zooz switches?
I've used both and find the Zooz seems to be a better product. Zooz responds quicker than GE/Embrighten and Zooz support is very responsive.

The only benefit to Embrighten for me is the light almond color to match my house. I tried painting the Zooz switch, but I just can't find a color to completely match the existing plates and switches in my house (and the wife won't let me change to white) - it just looks a little off.
Nov 29, 2021 05:17 PM
2,458 Posts
Joined Sep 2003
TitanNov 29, 2021 05:17 PM
2,458 Posts
Quote from DarthSudo :
I've used both and find the Zooz seems to be a better product. Zooz responds quicker than GE/Embrighten and Zooz support is very responsive.

The only benefit to Embrighten for me is the light almond color to match my house. I tried painting the Zooz switch, but I just can't find a color to completely match the existing plates and switches in my house (and the wife won't let me change to white) - it just looks a little off.
Ask a chain smoking neighbor to store them in their house for a few weeks. There's a Reddit thread on it.
Original Poster
Nov 29, 2021 05:19 PM
81 Posts
Joined Apr 2005
rwalker
Original Poster
Nov 29, 2021 05:19 PM
81 Posts
Quote from will792 :
I have close to 100% failure rate for Jasco ZWave/Zigbee switches after 3-4 years. Symptoms are similar, switch stops responding to presses and goes into strobe mode, on/off. Reddit thread identified the problem to be a capacitor that can be replaced but it is pain of the neck to get to it.
Was unaware that the Zigbee switches (which are much newer) ever had the click of death like the Z-Wave. I have never had a Jasco Zigbee switch fail that way.

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Nov 29, 2021 05:34 PM
254 Posts
Joined Aug 2013
DarthSudoNov 29, 2021 05:34 PM
254 Posts
Quote from Titan :
Ask a chain smoking neighbor to store them in their house for a few weeks. There's a Reddit thread on it.
LOL, nice. I'd probably never get the smell out.

Regarding failure on the GE switches. I think I've only had one go out over the 5 years or so I've been using them. I think I have 15 or so in use now.
Nov 29, 2021 05:46 PM
149 Posts
Joined May 2010
Sasquatch-TechNov 29, 2021 05:46 PM
149 Posts
For what it's worth, I have about 30 Jasco/GE switches that I've had for about 5 years, and I've only had 1 of them go bad (which I was able to get replaced under warranty for free).

I did try out one of the Zooz switches a few years ago, and I didn't like how squishy the button feels. The Jasco/GE have a more clicky/tactile feel to them which I prefer.
Nov 29, 2021 06:19 PM
684 Posts
Joined Jun 2004
flyNov 29, 2021 06:19 PM
684 Posts
Quote from will792 :
I have close to 100% failure rate for Jasco ZWave/Zigbee switches after 3-4 years. Symptoms are similar, switch stops responding to presses and goes into strobe mode, on/off. Reddit thread identified the problem to be a capacitor that can be replaced but it is pain of the neck to get to it.
They have a 5 year warranty. Have them replace them. Super easy.
Nov 29, 2021 09:00 PM
95 Posts
Joined Apr 2013
fasst9602Nov 29, 2021 09:00 PM
95 Posts
Quote from fly :
They have a 5 year warranty. Have them replace them. Super easy.
And the newer seem to he better overall. I just had a batch of 6 go bad after 3-4 years (I'm attributing to our remodel and extensive electrical work having something to do with it..). Jasco is warranting and included a prepaid label to send old ones back.
Nov 30, 2021 06:35 PM
107 Posts
Joined Nov 2017
modestDealsNov 30, 2021 06:35 PM
107 Posts
A few years ago, I had 2 Jasco switches fail (out of 3 or 4) after about 3 years. I'm definitely out of warranty now but good to know for others that they replace.

I've used HomeSeer switches elsewhere in the house and love them but they're expensive. I have a few Zooz switches to try out but haven't gotten around to installing.
Nov 30, 2021 07:24 PM
400 Posts
Joined Oct 2015
carlitorodNov 30, 2021 07:24 PM
400 Posts
sweet thanks
Pro
Dec 01, 2021 07:07 PM
400 Posts
Joined Oct 2007
N123
Pro
Dec 01, 2021 07:07 PM
400 Posts
I think it's the older Jasco switches that have the failure issue--several of my older switches failed but the newer units (purchased in the last few years) are going strong.

FWIW, I also prefer the tactile operation/appearance of the Jasco products vs the other although I also have Zooz/etc in my home. Another perk of the Jasco Zwave switches is that they can operate many ceiling fans (simple on-off functionality/not adjust the speed) wheareas for some of the other manufacturers you need to buy special swiches for fans . . . I think has to do something with the power required to startup a ceiling fan from a dead stop being too high for some of the other products...

BTW, I called Jasco and got my defective zwave switches replaced under warranty--it has to be within 5 years--they didn't ask for my receipt--just had me read off the little white sticker on each defective switch to verify the manufacture date. They had me mail the defective switches to them at their expense and then they sent me new replacements (with the newer models). The warranty process is easy to do and definitely worth pursuing if you are within the 5 years . . .

Jasco info for warranty support:
https://byjasco.com/contact
Consumer Care hours are Monday - Friday, 7:00am - 8:00pm (CST).
Toll Free: (800) 654-8483
Last edited by N123 December 1, 2021 at 11:23 AM.

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Dec 01, 2021 07:13 PM
5,312 Posts
Joined Apr 2006
SlickDitDec 01, 2021 07:13 PM
5,312 Posts
I don't suppose the zigbee has a way to disable the internal relay aka smart bulb mode?

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