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1458-Piece LEGO Creator Expert: Porsche 911 Collectable Model Expired

$110
$149.99
+ Free Shipping
+31 Deal Score
25,670 Views
Zavvi has 1458-Piece LEGO Creator Expert: Porsche 911 Collectable Model (10295) on sale for $109.99 when you apply coupon code ZPORSCHE in your cart. Shipping is free.

Thanks to Deal Editor persian_mafia for finding this deal.

Deal Instructions:
  1. Visit the page for LEGO Creator Expert: Porsche 911 Collectable Model (10295)
  2. Add to your cart
  3. In your cart apply coupon code ZPORSCHE
  4. Your total at checkout will be $109.99 + Free Shipping
Features:
  • This LEGO set features two iconic Porsche models: the 911 Turbo 3.3 Targa and the 911 Turbo 3.3 (1987–1989).
  • Features the iconic front and rear bumpers, angled headlights, printed logo, an air-cooled flat-six engine, and three unique license plates.
  • Explore the beautifully crafted interior, highly detailed and accurate to the real deal.
  • The Porsche 911 Turbo model car features a wide rear axle, an integrated spoiler, plus a turbo-charged engine complete with an intercooler and moving pistons.
  • The car includes a removable roof, which stores easily under front hood, and the iconic Targa bar, with rear glass behind the driver.
  • The officially licensed LEGO Porshe 911 set is perfect for any petrol head who is a fan of the classic car.
  • This advanced building set comes with coffee-table-style instructions, with inspirational design details.
  • The set contains 1458 pieces
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Original Post

Written by
Edited December 1, 2021 at 10:46 AM by
For those interested,

Link [zavvi.com]

Use code ZPORSCHE

Shipping is free

This offer beats the previous frontpage deal.
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I bought this and it has been a hell of an experience. The shipping box and product box were severely damaged upon arrival, not packaged well at all. Some of the Legos themselves were damaged, I have since been trying to work with their customer service in trying to get this item returned or replaced. They will not replace. They sent me two different return forms that are not prepaid. They then asked me to return it to an address in Poland which I agreed to as long as they paid the shipping. They even asked me to get them a quote which I did via USPS and then they reset the whole process and sent me labels that are not prepaid again. In addition to not being prepaid, the forms contained "Reason for return" code which they auto filled for me as code "1" which means "Item no longer wanted" I repeatedly asked them to change it to "4" which means "Item damaged on arrival". UPS and FedEx scanned those labels and assured me they are no prepaid. They also stated twice that they will send a carrier to pick it up and they never followed through. I received the item on 10/11 and been dealing with this ever since. I started a PayPal dispute process in which they never responded to me through, they only communicated to me through their website. Once I escalated the PayPal dispute, they waited to the last day of PayPal's deadline to send me a useless return form once again and telling PayPal that they are waiting for me to ship the item back. They did change the return code to "4" but the label shipping was still not prepaid. To give you context, the item was $130 and the shipping quote I got was $80 so yeah... I am not paying out of pocket to return this item that was damaged and left at my front door. If I was home, I would have refused delivery. PayPal ended up denying my dispute. Zavvi told them that they are waiting for me to ship the item back and PayPal asked me for the tracking info proving that I shipped it back to Zavvi. Once again, the label was not prepaid, but PayPal did not allow me to provide this info to the dispute, I can only enter tracking info. I called PayPal's customer service twice and was told to expect a call back and never did.

Do with this info as you please. I just wanted to share my experience with you detailing how bad their customer service has been in this case.
·
I bought this during the last FP listing for $127 so this is definitely a better deal. That being said, Zavvi is spotty when it comes to shipping times. I've had items delivered within 2-weeks of ordering but I bought this Porsche set during the last FP deal back on 10/4 and I received it last week. Highly unlikely this will arrive by Xmas.

Side note... while the Porsche builds are cool, I bought this to build the Lamborghini Countach MOC. Here's a link: https://rebrickable.com/mocs/MOC-...h/#details
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Joined Jan 2018
New User
> bubble2 8 Posts
10 Reputation
CKadera12
12-01-2021 at 06:08 PM.
12-01-2021 at 06:08 PM.
Hey guys, I bought two of these Lego Porsche 911 kits the last time Zavvi had them on sale for $110.

The kits arrived damaged. I returned the kits to the US warehouse as Zavvi specified, and UPS (tracking number) says the items were returned to Zavvi successfully. I've attempted to work with Zavvi for a couple months to receive a refund as promised, and haven't achieved any luck. I eventually had to do a chargeback through Chase bank for the original purchase.

If possible, I'd stay away from Zavvi 👍 TrustPilot also has them rated as a 3.7.
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Joined Jul 2017
L2: Beginner
> bubble2 33 Posts
12 Reputation
tanle111
12-01-2021 at 07:46 PM.
12-01-2021 at 07:46 PM.
I ordered one from them, and the shipping status was 4 weeks after the order date. Didn't receive it, so I contacted the customer service, and they said it's delayed. The new delivery date is 10 days after the orginal date. Waited for another 10 days, didn't get it. I contacted them again to request a refund. They sent me a form to sign for them to investigate. Signed it, send it back, but they dennied it with the note:

"Please note, we require the form to be signed by hand and not computer generated. Once the form is returned completed, we will be able to look in to this further for you."

Hand signed it and sent it back, but I got the same message again.

I will try again one more time to see.
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Joined Sep 2011
Money Waster
> bubble2 1,656 Posts
661 Reputation
SlickDealer282
12-01-2021 at 08:03 PM.
12-01-2021 at 08:03 PM.
Bought this from them last time. Took like 2 weeks to get it. Box was ok. Parts were fine. Built the Lambo. Love it.
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Joined Nov 2021
New User
> bubble2 45 Posts
10 Reputation
Nathan122021
12-01-2021 at 08:37 PM.
12-01-2021 at 08:37 PM.
Nice deal.
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Joined May 2017
New User
> bubble2 15 Posts
14 Reputation
Choubacca
12-02-2021 at 10:39 AM.
12-02-2021 at 10:39 AM.
Quote from babalu40 :
I bought this and it has been a hell of an experience. The shipping box and product box were severely damaged upon arrival, not packaged well at all. Some of the Legos themselves were damaged, I have since been trying to work with their customer service in trying to get this item returned or replaced. They will not replace. They sent me two different return forms that are not prepaid. They then asked me to return it to an address in Poland which I agreed to as long as they paid the shipping. They even asked me to get them a quote which I did via USPS and then they reset the whole process and sent me labels that are not prepaid again. In addition to not being prepaid, the forms contained "Reason for return" code which they auto filled for me as code "1" which means "Item no longer wanted" I repeatedly asked them to change it to "4" which means "Item damaged on arrival". UPS and FedEx scanned those labels and assured me they are no prepaid. They also stated twice that they will send a carrier to pick it up and they never followed through. I received the item on 10/11 and been dealing with this ever since. I started a PayPal dispute process in which they never responded to me through, they only communicated to me through their website. Once I escalated the PayPal dispute, they waited to the last day of PayPal's deadline to send me a useless return form once again and telling PayPal that they are waiting for me to ship the item back. They did change the return code to "4" but the label shipping was still not prepaid. To give you context, the item was $130 and the shipping quote I got was $80 so yeah... I am not paying out of pocket to return this item that was damaged and left at my front door. If I was home, I would have refused delivery. PayPal ended up denying my dispute. Zavvi told them that they are waiting for me to ship the item back and PayPal asked me for the tracking info proving that I shipped it back to Zavvi. Once again, the label was not prepaid, but PayPal did not allow me to provide this info to the dispute, I can only enter tracking info. I called PayPal's customer service twice and was told to expect a call back and never did.

Do with this info as you please. I just wanted to share my experience with you detailing how bad their customer service has been in this case.

Wow that sucks! I've previously bought the Bugatti and the 911 GT3RS Lego sets and they came sooner than estimated and the packaging had no issues. Now I'm really debating if I should risk another order in the future...
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Joined Jan 2004
L3: Novice
> bubble2 224 Posts
58 Reputation
Iano
12-02-2021 at 11:34 AM.
12-02-2021 at 11:34 AM.
Have had a similar experience with poor CS @ Zavvi. Pre-ordered some vinyls from them in September of 2020. I can deal with some COVID-related delays but every other retailer got their shipment and into the hands of folks already. I've submitted multiple tickets (and I've spread them out over months to be patient in waiting for a reply) asking for a status update and I've received nothing, just generic/automated replies. Very poor CS. Order is still in a pending state with no updates after more than a year, I doubt I'll ever get these at this point and despite their awesome Lego sales I would hate to be in a situation where I needed to work with their CS to resolve an issue.
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Joined Jan 2007
coke'n fanta
> bubble2 427 Posts
128 Reputation
pcstuff
12-02-2021 at 01:46 PM.
12-02-2021 at 01:46 PM.
Quote from babalu40 :
I bought this and it has been a hell of an experience. The shipping box and product box were severely damaged upon arrival, not packaged well at all. Some of the Legos themselves were damaged, I have since been trying to work with their customer service in trying to get this item returned or replaced. They will not replace. They sent me two different return forms that are not prepaid. They then asked me to return it to an address in Poland which I agreed to as long as they paid the shipping. They even asked me to get them a quote which I did via USPS and then they reset the whole process and sent me labels that are not prepaid again. In addition to not being prepaid, the forms contained "Reason for return" code which they auto filled for me as code "1" which means "Item no longer wanted" I repeatedly asked them to change it to "4" which means "Item damaged on arrival". UPS and FedEx scanned those labels and assured me they are no prepaid. They also stated twice that they will send a carrier to pick it up and they never followed through. I received the item on 10/11 and been dealing with this ever since. I started a PayPal dispute process in which they never responded to me through, they only communicated to me through their website. Once I escalated the PayPal dispute, they waited to the last day of PayPal's deadline to send me a useless return form once again and telling PayPal that they are waiting for me to ship the item back. They did change the return code to "4" but the label shipping was still not prepaid. To give you context, the item was $130 and the shipping quote I got was $80 so yeah... I am not paying out of pocket to return this item that was damaged and left at my front door. If I was home, I would have refused delivery. PayPal ended up denying my dispute. Zavvi told them that they are waiting for me to ship the item back and PayPal asked me for the tracking info proving that I shipped it back to Zavvi. Once again, the label was not prepaid, but PayPal did not allow me to provide this info to the dispute, I can only enter tracking info. I called PayPal's customer service twice and was told to expect a call back and never did.

Do with this info as you please. I just wanted to share my experience with you detailing how bad their customer service has been in this case.
SD needs to remove this from the front page, NOT a SLICKDEAL at all given this and some of the other comments! Where are the mods when you need them?
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Joined Apr 2012
L4: Apprentice
> bubble2 438 Posts
101 Reputation
sder3097
12-03-2021 at 01:18 AM.
12-03-2021 at 01:18 AM.
Quote from jpk1080 :
Can anyone comment on how this set was to build? Thanks

Not incredibly difficult but putting in the engine was tricky because the instructions don't really show that you are supposed to drop it into the compartment.

Also, I haven't gone much further than that because I'm missing the necessary pieces to continue. For some reason they weren't in the box and I need to reach out to Lego to send replacements.
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Joined Jan 2005
My life. My card.
> bubble2 9,461 Posts
3,596 Reputation
myamex
12-03-2021 at 05:51 PM.
12-03-2021 at 05:51 PM.
Fedex lost my package. Zavvi's customer service is just a script writing bot. It's a waste of time dealing with them. You would be lucky if you don't have any issues with your packages. Otherwise, expect 30+ messages going back and forth with the same messages being cycled. I ended up filing credit card dispute to get my money back.
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Joined Aug 2021
New User
> bubble2 9 Posts
10 Reputation
SeriousSink4751
12-04-2021 at 05:50 AM.
12-04-2021 at 05:50 AM.
This is now showing $115.
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Joined May 2019
New User
> bubble2 10 Posts
10 Reputation
SMarioMan
12-04-2021 at 07:40 AM.
12-04-2021 at 07:40 AM.
Quote from babalu40 :
I bought this and it has been a hell of an experience. The shipping box and product box were severely damaged upon arrival, not packaged well at all. Some of the Legos themselves were damaged, I have since been trying to work with their customer service in trying to get this item returned or replaced. They will not replace. They sent me two different return forms that are not prepaid. They then asked me to return it to an address in Poland which I agreed to as long as they paid the shipping. They even asked me to get them a quote which I did via USPS and then they reset the whole process and sent me labels that are not prepaid again. In addition to not being prepaid, the forms contained "Reason for return" code which they auto filled for me as code "1" which means "Item no longer wanted" I repeatedly asked them to change it to "4" which means "Item damaged on arrival". UPS and FedEx scanned those labels and assured me they are no prepaid. They also stated twice that they will send a carrier to pick it up and they never followed through. I received the item on 10/11 and been dealing with this ever since. I started a PayPal dispute process in which they never responded to me through, they only communicated to me through their website. Once I escalated the PayPal dispute, they waited to the last day of PayPal's deadline to send me a useless return form once again and telling PayPal that they are waiting for me to ship the item back. They did change the return code to "4" but the label shipping was still not prepaid. To give you context, the item was $130 and the shipping quote I got was $80 so yeah... I am not paying out of pocket to return this item that was damaged and left at my front door. If I was home, I would have refused delivery. PayPal ended up denying my dispute. Zavvi told them that they are waiting for me to ship the item back and PayPal asked me for the tracking info proving that I shipped it back to Zavvi. Once again, the label was not prepaid, but PayPal did not allow me to provide this info to the dispute, I can only enter tracking info. I called PayPal's customer service twice and was told to expect a call back and never did.

Do with this info as you please. I just wanted to share my experience with you detailing how bad their customer service has been in this case.

At this point, I would suggest you contact LEGO to request replacements of the damaged pieces. It will take some time, but it also seems less stressful.
https://www.lego.com/en-us/servic...ts/broken/
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Joined Dec 2017
New User
> bubble2 210 Posts
103 Reputation
UnXpectedError
12-04-2021 at 05:16 PM.
12-04-2021 at 05:16 PM.
Ordered 3 large sets from them no issues with any of them.
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Joined Mar 2020
New User
> bubble2 2 Posts
10 Reputation
JimWin991
12-05-2021 at 06:58 PM.
12-05-2021 at 06:58 PM.
This site seems scam ish. Pass
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Joined Aug 2004
L8: Grand Teacher
> bubble2 3,012 Posts
249 Reputation
zpeedster_m
12-09-2021 at 10:09 AM.
12-09-2021 at 10:09 AM.
Ordered 12/1 , rec'd today 12/9 from UK to NY, despite shortages, supply issues and "shipping" delays. Came inside another box perfect condition.
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Joined Mar 2008
L5: Journeyman
> bubble2 728 Posts
135 Reputation
Pro
yxy
12-12-2021 at 12:28 AM.
12-12-2021 at 12:28 AM.
10 days after the order date, I got my package today and everything is fine.
Guess for smaller/cheaper kits, the risk of being damaged on the way is relatively small.
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