If you ever had a prepaid hotspot or prepaid phone with T-Mobile, the email used with that old account should NOT be used when ordering home internet. You may have problems associating the home internet gateway device with that email address when you receive it and may need to ask for help to fix this or to change the email address. To keep things simple choose a different email address when ordering.
If you have a Sprint account that has not yet migrated to the new T-Mobile system, you may or may not be to enroll in home internet with this deal. Instead T-Mobile will suggest that a family member enroll instead. If that's not possible, T-Mobile can also enroll you at a higher rate of $60 per month.
expired
New T-Mobile 5G Home Internet Service Customers: Sign-Up & Receive
$50 Prepaid Card
(Location/Eligibility May Vary)at T-Mobile Home Internet
Top Comments
For office and home use and streaming, it works well.
see below. you can do your own research too.
Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the "UPnP" feature which in short terms is used to connect to certain aspects of a Video Game such as Chat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don't know when it will be released. I hope my answer has helped. Have a great week!
and
had issues with the port forwarding. The issue is that t-mobile and others use a carrier grade NAT which will never assign you a public IP when connecting to the internet. You will be assigned a shared IP to WAN which means there is no way to direct any particular port to your device directly. Unless t-mobile offers a service to allow a public or dedicated IP this probably will never be supported, even if the router they provide has it available in their settings
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406 Comments
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I have lived in a lot of places and reliable but crazy expensive vs cheaper but unreliable seems to be the standard. Names change, but experiences don't.
Now as far as customer service is concerned yeah they are the worst, I still dont have an online account... nobody seems to know whats going on... I called in a bunch and then just gave up. The bill gets paid automatically from my credit card so I guess it's okay.
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Now as far as customer service is concerned yeah they are the worst, I still dont have an online account... nobody seems to know whats going on... I called in a bunch and then just gave up. The bill gets paid automatically from my credit card so I guess it's okay.
Or that mode is only for cellular ?
On my phone, My down is 906 Mbps and Up is 125 Mbps. Considerably faster than my cable at 200/10 Mbps.
Reading some posts here has concerned me. Especially lack of port forwarding and VPN issues (from what I've heard). I work from home and require VPN and I'm reading that VPN speeds w/ T-mobile are horrendous. Anyone experience this?
Do you get the same speed as you would with your phone? As above, for me, it's fairly high and getting those speeds for $50 is VERY enticing.
On my phone, My down is 906 Mbps and Up is 125 Mbps. Considerably faster than my cable at 200/10 Mbps.
Reading some posts here has concerned me. Especially lack of port forwarding and VPN issues (from what I've heard). I work from home and require VPN and I'm reading that VPN speeds w/ T-mobile are horrendous. Anyone experience this?
Do you get the same speed as you would with your phone? As above, for me, it's fairly high and getting those speeds for $50 is VERY enticing.
On my phone, My down is 906 Mbps and Up is 125 Mbps. Considerably faster than my cable at 200/10 Mbps.
Reading some posts here has concerned me. Especially lack of port forwarding and VPN issues (from what I've heard). I work from home and require VPN and I'm reading that VPN speeds w/ T-mobile are horrendous. Anyone experience this?
Do you get the same speed as you would with your phone? As above, for me, it's fairly high and getting those speeds for $50 is VERY enticing.
For office and home use and streaming, it works well.
see below. you can do your own research too.
Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the "UPnP" feature which in short terms is used to connect to certain aspects of a Video Game such as Chat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don't know when it will be released. I hope my answer has helped. Have a great week!
and
had issues with the port forwarding. The issue is that t-mobile and others use a carrier grade NAT which will never assign you a public IP when connecting to the internet. You will be assigned a shared IP to WAN which means there is no way to direct any particular port to your device directly. Unless t-mobile offers a service to allow a public or dedicated IP this probably will never be supported, even if the router they provide has it available in their settings
Can you point me to the external antenna's you purchased? Thanks!
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Join The Conversation
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Share information with the community. Please follow our Community Guidelines and be kind!