T-Mobile Business = 877-347-2127 If you're having problems.
Internal T-Mobile's plan names:
"Bus Unl Tablet 10 GB HS TE" = Taxes and fees extra. SOC code ZB10HSTE
"Bus Unl Tablet 10 GB HS TI" = Taxes and fees included. SOC code ZB10HSTI
For adding HD Video Pass use SOC code : HDVPASS0
Who's eligible
- Available to new lines of service only. No voice line requirement.
- US and Puerto Rico (SJP) Business customers.
- Tax Exclusive Plan: B/C, B/L, B/M, B/N, B/O, B/P, I/S.
- Tax Inclusive Plan: B/C, B/L, B/N, B/P, I/S, Both TI and TE $10 Unlimited Tablet Promo Plan included within the following SOC Groups: 5, 9, 9A, 10, 10B, 21, 22, 34, 41, 59, and 67.
- Government account types
- Consumer customers
- Cannot be combined with tax included plans.
- Retired features and promotional lines/service credit offers will be removed upon switching to this plan.
- Tax Exclusive plans only eligible to Tax Exclusive BANS
- Tax Inclusive plans only eligible to Tax Inclusive BANS
- Voice line not required
- No migrations
- There is no annual contract (Un-contract) or activation fee.
- These plans do not include Music Freedom, Binge On, or Data Stash.
- All on-network data used counts towards fair-use de-prioritization limits.
Not available
- AVD
- Netflix on Us
- $40 Voice + Tablet credit.
- $5 AutoPay bill credit ($5 per line, up to 8 lines / $40 max credit). See the page for more details.
From this post
The multiple ways of using this $10 line for home internet are:
1. T-Mobile Gateway + Cudy N300 or X6 which are wifi only routers to mask hotspot usage with TTL set on the external wifi router. You can use other wifi routers for this purpose but there's a menu page in the Cudy routers which makes setting TTL easy - Courtesy waterchange
1.1 Cudy router like Cudy LT500 or LT18 or the 5G P8 work as a single device with modem + wifi router. Work well for home internet. Nice thing about the Cudy modems is easy TTL (and imei magic if necessary). - Courtesy waterchange
2. M2100 hotspot device - Hit or a miss - native out of the box but less reliable
3. Orbic 5G hotspot device - more reliable than the m2100, however some people have reported throttling after 1st couple of months
4. Gateway + Project Genesis - works most reliably
5. TMOHS1 - ~ 30-50 mbps out of the box, no TTL update required
6. Tmobile Franklin - ~30-50 mbps with TTL update - the most reliable as of right now, however limited speed.
7. M2000 won't pull data from anywhere.
8. GL.iNET Spitz GL-X3000NR easier to use than Cudy and better performance but expensive. Great form factor and performance. Presets for T-Mobile TTL settings and advanced cell features like tower/band lock. External antennas.
9. M3000B works out of the box with T-Mobile version. Has battery preservation features and ethernet port. Some users say to switch 5G mode to NSA if the hotspot restarts frequently in your area.
Add/update if you have more/better info.


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They will still lock you to a 2 year EIP even if it's free (They'll make a monthly credit to cover the tablet EIP)
Meaning you'd end up paying $10 for 2 years ($240) for a $129 tablet.
So if you're only doing it for the tablet then it's not worth it
soc code ZB10HSTI is the one you want.
5,731 Comments
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Changed the AC adapter that came with it with another of same specs I had from an older Netgear and it has been solid for months.
These router AC adapters have the same specs, Linksys, Netgear, etc.
Also sold at Amazon for $5:
https://www.amazon.com/100-240V-C...B0B2DYB9MC
Also see post above here.
Easiest router Cudy X6, around $65+/- at Amazon.
I already had an Asus router running Merlin so I used that but I wouldn't gone the Cudy route if I didn't already own this Asus router. Actually my three other tablet sims are used in Cudy LT500 LTE routers just 'cause they give good enough performance and it's just one device that's relatively cheap (~$70 used) that allow you to adjust TTL and mess with imei if needed.
I already had an Asus router running Merlin so I used that but I wouldn't gone the Cudy route if I didn't already own this Asus router. Actually my three other tablet sims are used in Cudy LT500 LTE routers just 'cause they give good enough performance and it's just one device that's relatively cheap (~$70 used) that allow you to adjust TTL and mess with imei if needed.
If there are issues with the Cudy X6 disconnecting/restarting, use another AC adapter as I mentioned in my post above.
2. The "turn off wifi on your gateway", the KVD21, no longer works with the latest FW 1.00.18.
There has been discussions by posters here on it. Search for KVD21 script, and/or look at page 334 here.
My choice was to leave it alone and connect nothing to it. It can be used as a hotspot backup if required. No heat issue.at all.
3. T-Mo has moved on from the KVD21 to another gateway model, the Sagemcomm FAST 5688W. It works similarly with the Cudy X6 or another TTL adjustable router.
Some T-Mo or Metro dealers may have some stock left. Read more about it here. May also be available used on eBay.
If there are issues with the Cudy X6 disconnecting/restarting, use another AC adapter as I mentioned in my post above.
2. The "turn off wifi on your gateway", the KVD21, no longer works with the latest FW 1.00.18.
There has been discussions by posters here on it. Search for KVD21 script, and/or look at page 334 here.
My choice was to leave it alone and connect nothing to it. It can be used as a hotspot backup if required. No heat issue.at all.
3. T-Mo has moved on from the KVD21 to another gateway model, the Sagemcomm FAST 5688W. It works similarly with the Cudy X6 or another TTL adjustable router.
Some T-Mo or Metro dealers may have some stock left. Read more about it here. May also be available used on eBay.
Sign up for a Slickdeals account to remove this ad.
"My Arcadyan never received the push firmware update from T Mo. Had to contact IT to push out the 1.08 firmware update."
https://slickdeals.net/forums/showpost.php?p=
Since your KVD21 is not connected to the T-Mo Home Internet plan it's highly unlikely to get a pushed-in FW.
Also see this post:
https://slickdeals.net/forums/showpost.php?p=
Also note this in the above post:
"the Sagemcomm FAST 5688W gateway being bricked by a bad firmware update." pushed to it by T-Mo.
https://tmo.report/2023/02/bad-fi...et-modems/
"Note that if you turn off the T-Mo Gateway overnight or at least during the hours below any updates pushed by T-Mo will not happen"
https://slickdeals.net/forums/showpost.php?p=
(t-mobile.com/support/home-internet/arcadyan-gateway.html)
"Firmware updates
Firmware updates are pushed out automatically when available. They can't be manually requested.
They're sent out in phases over a few weeks, so not all users get the update at the same time.
Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update.
Do not restart the gateway when it's updating. The gateway will automatically restart once the update is complete."
But from what the other poster here said it doesn't look as if T-Mo is pushing the 1.00.18 FW.
He had to request it to get it.
It also looks as if T-Mo is focusing on the new gateway, the Sagemcomm FAST 5688W and is pushing FW to it, and getting away from the KVD21.
The possibility, if unlikely, though exists and those really concerned may want to shut off the KVD21 during those overnight hours mentioned in its web site above.
"Note that if you turn off the T-Mo Gateway overnight or at least during the hours below any updates pushed by T-Mo will not happen"
https://slickdeals.net/forums/showpost.php?p=
(t-mobile.com/support/home-internet/arcadyan-gateway.html)
"Firmware updates
Firmware updates are pushed out automatically when available. They can't be manually requested.
They're sent out in phases over a few weeks, so not all users get the update at the same time.
Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update.
Do not restart the gateway when it's updating. The gateway will automatically restart once the update is complete."
But from what the other poster here said it doesn't look as if T-Mo is pushing the 1.00.18 FW.
He had to request it to get it.
It also looks as if T-Mo is focusing on the new gateway, the Sagemcomm FAST 5688W and is pushing FW to it, and getting away from the KVD21.
The possibility, if unlikely, though exists and those really concerned may want to shut off the KVD21 during those overnight hours mentioned in its web site above.
"Note that if you turn off the T-Mo Gateway overnight or at least during the hours below any updates pushed by T-Mo will not happen"
https://slickdeals.net/forums/showpost.php?p=
(t-mobile.com/support/home-internet/arcadyan-gateway.html)
"Firmware updates
Firmware updates are pushed out automatically when available. They can't be manually requested.
They're sent out in phases over a few weeks, so not all users get the update at the same time.
Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update.
Do not restart the gateway when it's updating. The gateway will automatically restart once the update is complete."
But from what the other poster here said it doesn't look as if T-Mo is pushing the 1.00.18 FW.
He had to request it to get it.
It also looks as if T-Mo is focusing on the new gateway, the Sagemcomm FAST 5688W and is pushing FW to it, and getting away from the KVD21.
The possibility, if unlikely, though exists and those really concerned may want to shut off the KVD21 during those overnight hours mentioned in its web site above.
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Very easy!
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