Porting Out
The port-out PIN is no longer 123456, neither is it the 4-digit PIN on your Account Settings page.
You have to call customer service, 833-502-6678, to get the 6-digit Port-Out PIN.
The number to be ported will need to be reachable.
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Item 1 of 2
Item 1 of 2
expiredMatthew-Deals-Hunter posted Mar 26, 2022 7:18 AM
Boost Mobile $0.99 Plan: Free SIM Card + 1st Month of 5GB Data - $.99
$0.99
$25
96% off
Boost Mobile
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345 Comments
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I hope you understood my question. My port was already completed, which should be considered as service no longer utilized.
This puts Boost at much lower credibility than where it already is.
I was responding based on the original comment you were responding to. They claimed to have issues where they were still being charged due to them canceling service before porting out. You mentioned your account still showing as active I'm just telling you to double check with care that you wont be charged anything extra after your port since it is still showing as active and auto pay is the standard method of payment on most accounts. I would not want you to be charged for services you are no longer receiving,
To your point once you have ported out then you should no longer be charged since this is prepaid. However, considering you still see an active account I would just make double sure. Hopefully that clarifies my previous response a bit.
-Boost Mobile
I was responding based on the original comment you were responding to. They claimed to have issues where they were still being charged due to them canceling service before porting out. You mentioned your account still showing as active I'm just telling you to double check with care that you wont be charged anything extra after your port since it is still showing as active and auto pay is the standard method of payment on most accounts. I would not want you to be charged for services you are no longer receiving,
To your point once you have ported out then you should no longer be charged since this is prepaid. However, considering you still see an active account I would just make double sure. Hopefully that clarifies my previous response a bit.
-Boost Mobile
From home page www.boostmobile
The trick here is to click "Don't have a PIN?" which will take me to id.boostmobile.
I could never login my account from the homepage, the PIN I set up will simply not work. I have to go above detour to reach the URL id.boostmobile.com which has no link from home page.
How to make SIM card work on my phone
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I have a sprint phone and an AT&T phone (both Android), neither will work when I pop in the SIM although it was pre-activated. Online chat is none existence to me, day or night. Called 833-502-6678, and now this time my PIN worked. The rep is helpful, who walked me through to create 2 APNs. After that, the SIM works on my phone.
In settings -> networks -> mobile network -> advanced -> access point name, I created two APNs below:
1)
Name: ereseller
APN: ereseller
MMSC: mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
APN type: default, mms, supl, fota, xcap
APN protocol: ipv4/6
APN roaming protocol: ipv4/6
APN enabled
MVNO type: GID
MVNO value: 3432
2)
Name: resellermht
APN: resellermht
MCC: 310
MNC: 410
APN type: dun
APN protocol: ipv4/6
APN roaming protocol: ipv4/6
APN enabled
MVNO type: GID
MVNO value: 3432
Remember to save them individually.
The 1st APN was selected automatically, and phone displays a SMS which I sent to myself last night.
Unless you have a boost phone, or you are sort of a techie, it may be challenge to make the SIM card work for you.
Is anyone else having this problem?
Try disabling your browsing add-ons/extensions.
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Ive ported from t-mobile -> mint mobile, ultra mobile, and all these other wireless carrier and first time i've had an issue like this. DONT fall for the trap.
The day at&t turned off 3g, voice stopped working on my parents phone (data works on 4GLTE).
I spent hours on various calls trying to troubleshoot. Since they dont operate their own network, their troubleshooting skills is limited to restart/ redo apn/ swap sims etc which takes 30-40 min (after you get a live agent).
It then transferred to tier 2 (which is at&t basically) and apparently the people on that side are not technical enough to help either nor you can talk to them directly.
I then tired to port out (paid for 1 year service initially but since boost cannot fix the voice calling (in/out) issue), we attempted to port out.
After spending hours trying to get right pin and account number, it still didn't work as other operator couldn't recognize the pin boost keep telling us to use.
lastly, we just gave up and parents got new service/ new number; The original number is still on boost and only data works so far.
I plan to raise this issue via bbb or other 3rd party so we can port out the numbers but learnt the lesson not o EVER use their service in future (even tough ,heard they coming up with dish 5g plan soon as dish network goes live in near future).
Any thoughts on how to get around it. Tried multiple ways,
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1. They activate the plan before you receive the shipment
2. Their website is trash and doesn't even accept sign ups "Please enter a valid email". And has been like that for ages.
3. They have a special Port Out Pin that no one else in the industry has.
4. They require you to call from a different phone (other than the one you are calling about) to get the Port Out Pin.
5. After you deactivate the plan, it still shows active for months.
6. From a phone, the sign in is your password and your email but from a browser it's the phone number and the 4 digit pin. How is that secure at all? a 4 digit password and the phone number that everyone knows? Jesus.
What kind of boomer is at the leadership of this company that signed off on all these backwards rules?
Never again.
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