Boost Mobile $0.99 Plan: Free SIM Card + 1st Month of 5GB Data - $.99

hg18in

Jun 30, 2022 12:37 AM

135 Posts

Joined Jan 2013

hg18inJun 30, 2022 12:37 AM

135 Posts

Big fraud. I bought one. They will start the billing cycle without activation from day your order. For activation they need unlocked mobile phone and then they will lock that phone to boost mobile for 12 months. To unlock that mobile again you need to be with boost mobile for 12 months. Its a scam… dont get into it..

5

1

WuyiL

Jun 30, 2022 02:44 AM

7,885 Posts

Joined Nov 2013

WuyiLJun 30, 2022 02:44 AM

7,885 Posts

We have to call their customer support to request the port out PIN which cost us 30 minutes on average.

1

homeowner1

Jun 30, 2022 02:50 AM

1,497 Posts

Joined May 2016

homeowner1Jun 30, 2022 02:50 AM

1,497 Posts

Quote from Yorba

:

Boost has made it totally not obvious how to turn off autopay but I finally figured it out. You have to start a chat with their bot. type in 'autopay'. you'll see a button to 'cancel autopay'. once you click that, the browser switches to a screen where the autopay can be toggled off. I did that and got an email confirmation that autopay has been removed from my account.

This is another really sneaky thing that Boost is doing to wring money out of people.

Thanks to you, it took 2 seconds for me to disable autopay.

2

homeowner1

Jun 30, 2022 02:51 AM

1,497 Posts

Joined May 2016

homeowner1Jun 30, 2022 02:51 AM

1,497 Posts

Quote from hg18in

:

Big fraud. I bought one. They will start the billing cycle without activation from day your order. For activation they need unlocked mobile phone and then they will lock that phone to boost mobile for 12 months. To unlock that mobile again you need to be with boost mobile for 12 months. Its a scam… dont get into it..

Are you sure? Never heard phone unlocked phone being locked by a mobile provider.

fyu

Jun 30, 2022 04:21 AM

37,299 Posts

Joined Aug 2007

fyuJun 30, 2022 04:21 AM

37,299 Posts

Quote from homeowner1

:

Are you sure? Never heard phone unlocked phone being locked by a mobile provider.

you're right. it doesn't happen. no idea what that guy is talking about.

huge

Jun 30, 2022 07:54 AM

4,962 Posts

Joined Aug 2006

hugeJun 30, 2022 07:54 AM

4,962 Posts

Quote from huge

:

What if we don't port out and leave the automatic payment off? Do they still try to charge us, or does the account automatically close?

Calling in to cancel could take an hour and nobody has time for that

So is it confirmed that the only way to cancel is to call customer service and waste an hour?

Bender7

Jun 30, 2022 01:53 PM

227 Posts

Joined May 2020

Bender7Jun 30, 2022 01:53 PM

227 Posts

Quote from huge

:

So is it confirmed that the only way to cancel is to call customer service and waste an hour?

Or port-out the number. It seems like this is one of the cheaper options to have a portable number, so some people are using it for that.

BoostMobileCS

Jun 30, 2022 03:13 PM

482 Posts

Joined Oct 2020

BoostMobileCSJun 30, 2022 03:13 PM

482 Posts

Quote from huge

:

So is it confirmed that the only way to cancel is to call customer service and waste an hour?

Hi huge,

You absolutely can turn off auto pay and not worry about charges going through if you don't want to call care. I do recommend removing your card on file if you do this as you you can never be to careful. After a couple weeks we will automatically close the account. However if you do want to port out you will need to call care.

-Boost Mobile

HilariousJuice746

Jun 30, 2022 08:51 PM

6 Posts

Joined Nov 2019

HilariousJuice746Jun 30, 2022 08:51 PM

6 Posts

I see opening in an incognito tab helped solve the Invalid email issue

Jeffro2700

Jul 01, 2022 06:13 PM

787 Posts

Joined Dec 2015

Jeffro2700Jul 01, 2022 06:13 PM

787 Posts

BEWARE - I started this trial. Before the month was up, I deleted my credit card information and ported out. They've charged me 3 months in a row now. I called them repeatedly and am told that I don't have an account with them so they can't stop the charge. I've had to call my credit card 4 times already concerning the issue. Finally filed an FCC complaint today. This trial had turned into an absolute headache for me. Still fighting...

2

daebak2

Jul 02, 2022 12:20 AM

30 Posts

Joined Jul 2017

daebak2Jul 02, 2022 12:20 AM

30 Posts

I received the sim, but the sim has not been activated (Express activation has not kicked in.)

Tried to activate on the web. After validating infos, it just says " something went wrong"

What should I do?

gangyang

Jul 02, 2022 12:25 AM

89 Posts

Joined Feb 2011

gangyangJul 02, 2022 12:25 AM

89 Posts

Quote from daebak2

:

I received the sim, but the sim has not been activated (Express activation has not kicked in.)

Tried to activate on the web. After validating infos, it just says " something went wrong"

What should I do?

I had the same issue. After a long trouble shooting session with customer service, I was told that they will send me a new SIM card.

I tried two unlocked iphones and got the same error.

daebak2

Jul 02, 2022 01:38 AM

30 Posts

Joined Jul 2017

daebak2Jul 02, 2022 01:38 AM

30 Posts

Quote from gangyang

:

I had the same issue. After a long trouble shooting session with customer service, I was told that they will send me a new SIM card.

I tried two unlocked iphones and got the same error.

Thanks. My sim is fine, but just not "express" activated.

BoostMobileCS

Jul 05, 2022 03:06 PM

482 Posts

Joined Oct 2020

BoostMobileCSJul 05, 2022 03:06 PM

482 Posts

Quote from daebak2

:

I received the sim, but the sim has not been activated (Express activation has not kicked in.)

Tried to activate on the web. After validating infos, it just says " something went wrong"

What should I do?

Quote from gangyang

:

I had the same issue. After a long trouble shooting session with customer service, I was told that they will send me a new SIM card.

I tried two unlocked iphones and got the same error.

Hey Everyone,

We were made aware that there is an issue with activations currently on my.boostmobile.com which extend back to Monday of last week. Our team here has been working day and night to get this back up and running. Thank you for your patience!

-Boost Mobile

1

x378

Jul 07, 2022 04:05 PM

754 Posts

Joined Nov 2007

x378Jul 07, 2022 04:05 PM

754 Posts

I just activate my number, by simply inserting the sim card to the Iphone.

When I check the Boost online account, it has $25.xx due on August 1st. If I cancel the service before that, Do I still need to pay for the balance?

Boost Mobile $0.99 Plan: Free SIM Card + 1st Month of 5GB Data - $.99

$0.99

$25

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