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expiredL00kinForDeals posted Jun 13, 2022 03:49 PM
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expiredL00kinForDeals posted Jun 13, 2022 03:49 PM

Samsung Cracked Screen Repair for Galaxy S9/Note 9 or New Model Phones & More

w/ Mail-In-Service (Valid thru 6/27)

$50

Samsung
551 Comments 147,576 Views
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Deal Details
Update: This popular deal is still available

Samsung (Repair Terms/Conditions) is offering their Samsung Smartphone Repair Promotion and offering customers a (1) time $49.99 Cracked Screen Repair for Samsung Galaxy S9 Model Year or Newer, Galaxy Note9 Model Year or Newer, or a Galaxy A Series when you login to your Samsung account and start the repair process + using the mail-in service option or when you follow the instructions listed below.

Thanks to community member L00kinForDeals for finding this deal.

Note, must login to your Samsung account to initiate the repair process

Deal Instructions
  1. Login to your Samsung account
  2. Click here to start your Screen Repair service
    • Note, this promotional offer valid only through June 27, 2022
  3. Use the Samsung Main-In Service option and pay the $49.99 promotional pricing fee when prompted
Services Includes
  • $49.99 Cracked screen repairs under this promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.
Excludes Models
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • Galaxy Z Flip 3
  • Galaxy Z Fold3
  • Galaxy S21FE
  • Galaxy S20FE
  • All J models
  • All Galaxy S and Galaxy Note models prior to S8

Editor's Notes

Written by megakimcheelove | Staff
  • To be eligible for this promotion, customers will be required to have a Samsung account and start the repair process using the main-in service option
  • Promotional offer is not valid for UBREAKIFIX locations, on-site repairs van services or any other locations not authorized for repair for Samsung
  • Additional fees may apply if the device is found to have damage not covered under this promotional offer
  • All repairs are completed by Samsung w/ Samsung authentic OEM service parts/repaired by Samsung Certified Pros
  • Offer valid through 6/27/2022 or while promotion last w/o notice
Additional Notes

Original Post

Written by L00kinForDeals
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Update: This popular deal is still available

Samsung (Repair Terms/Conditions) is offering their Samsung Smartphone Repair Promotion and offering customers a (1) time $49.99 Cracked Screen Repair for Samsung Galaxy S9 Model Year or Newer, Galaxy Note9 Model Year or Newer, or a Galaxy A Series when you login to your Samsung account and start the repair process + using the mail-in service option or when you follow the instructions listed below.

Thanks to community member L00kinForDeals for finding this deal.

Note, must login to your Samsung account to initiate the repair process

Deal Instructions
  1. Login to your Samsung account
  2. Click here to start your Screen Repair service
    • Note, this promotional offer valid only through June 27, 2022
  3. Use the Samsung Main-In Service option and pay the $49.99 promotional pricing fee when prompted
Services Includes
  • $49.99 Cracked screen repairs under this promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.
Excludes Models
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • Galaxy Z Flip 3
  • Galaxy Z Fold3
  • Galaxy S21FE
  • Galaxy S20FE
  • All J models
  • All Galaxy S and Galaxy Note models prior to S8

Editor's Notes

Written by megakimcheelove | Staff
  • To be eligible for this promotion, customers will be required to have a Samsung account and start the repair process using the main-in service option
  • Promotional offer is not valid for UBREAKIFIX locations, on-site repairs van services or any other locations not authorized for repair for Samsung
  • Additional fees may apply if the device is found to have damage not covered under this promotional offer
  • All repairs are completed by Samsung w/ Samsung authentic OEM service parts/repaired by Samsung Certified Pros
  • Offer valid through 6/27/2022 or while promotion last w/o notice
Additional Notes

Original Post

Written by L00kinForDeals

Community Voting

Deal Score
+192
Good Deal
Visit Samsung

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Top Comments

KNY-21
1237 Posts
344 Reputation
Step 1: Sign up for Yahoo Plus Protect Mobile [yahoo.com] for $5/month.
Step 2: Wait 30 days
Step 3: File claim and pay $49 deductible.
Step 4: Have your phone repaired in an hour at any local UBreakIFix shop.

Easy Peasy.

ETA: My phone is a Samsung Galaxy S10.
Joshua-M-
41 Posts
18 Reputation
Yeah, so these Samsung mail ins are just for the screen replacement. I work at a UbreakiFix, and the kits we get are screen + frame of device + battery. I'm assuming a Fold they're only going to replace with a new frame and battery, not sure if they even do just screen repairs for the Folds and Flips due to design.
p1919
560 Posts
172 Reputation
Kudos for Samsung for providing this. Looking at you Apple and Microsoft. Surface duo screen repair is 700 seriously?

550 Comments

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Jun 13, 2022 07:21 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:21 PM
198 Posts
Quote from willygee :
Seems like you can do walk in repair - is it same price?
General Conditions
Promotion is valid from 6/13/2022 to 6/27/2022 only, and may be terminated without notice. Valid via Samsung authorized Mail In Service, while supplies last. No rain checks will be given. Promotion not valid for UBREAKIFIX or Best Buy locations, on-site repair van services or any other locations not authorized for repair by Samsung. Repairs for this promotion can only be set up on samsung.com. Any repair initiated at a Samsung Authorized repair location will be charged the standard repair price associated with the applicable device model and symptom. Resellers, corporations, businesses, and/or bulk repair service requests are not eligible to receive repairs in the Promotion. Promotion only applies to U.S. Samsung mobile cellular device models. Devices that have PBA damage, have liquid/corrosion damage, or are international models are excluded from this Promotion. Tablets, laptops, watches, and non-phone products are also excluded. Mobile devices that are found to contain unauthorized parts or software will be excluded. This offer cannot be combined with any other discounts or coupons, and can only be used once for a single repair. Savings exclusive of applicable taxes.
Additional fees may apply if the device is found to have damage not covered under this Promotion or if additional services from the participating locations is required; we will contact you for approval to perform additional services. In the case where additional services are declined, we cannot proceed with the repair under this Promotion and we will return the unrepaired device to you.
Jun 13, 2022 07:24 PM
112 Posts
Joined Nov 2014
mblock66Jun 13, 2022 07:24 PM
112 Posts
My wife needs this badly on her S10. But there is no way she could be without her phone for upwards of a week if not more.

Unless you have a "backup" phone then I don't see who would be able to do this nowadays.
2
Jun 13, 2022 07:27 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:27 PM
198 Posts
Quote from CyanNarwhal714 :
I think I'm being dense, but if the screen picture is damaged (e.g. a huge black spot on the screen, under the glass) this will not be repaired, correct?
Seems like they will replace the whole display only (glass/touch digitizer/OLED display) as a whole. They will not replace the metal housing/frame because they said if there is any dent of the housing around the front glass borders, it does not qualify. The new glass/touch digitizer/display must sit in your current housing without issues.

"Services
$49.99 Cracked screen repairs under this Promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.

Eligibility
To be eligible for the Promotion, the device's frame, the area around the display meeting the frame bezel, must be free of dents or deep scratches around the edge of the device and the frame must not be bent."

I'd read the terms & conditions.. https://www.samsung.com/us/suppor...er-samsung
Jun 13, 2022 07:30 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:30 PM
198 Posts
Quote from mblock66 :
My wife needs this badly on her S10. But there is no way she could be without her phone for upwards of a week if not more.

Unless you have a "backup" phone then I don't see who would be able to do this nowadays.
This deal is for those who have old cracked devices to fix and trade-in for max trade-in value. Or you can ask friends for same carrier used devices to use in the interim and mail hers out.. You won't find a better deal IMHO. I usually have a few devices that I lend to local friends in times like these. I always say to have a backup phone.. In case even if someone steals your phone and you need one to tie you over.
Jun 13, 2022 07:30 PM
11,985 Posts
Joined Oct 2005
jbloggsJun 13, 2022 07:30 PM
11,985 Posts
Quote from Nithinpm007 :
Ive an s22 ultra, will they repair?
The first post is very clear in which models are eligible. "S9 model year or NEWER"
Jun 13, 2022 07:30 PM
109 Posts
Joined Nov 2011
dontistJun 13, 2022 07:30 PM
109 Posts
My phone does not show up in my account.. I have note 20 ultra. I tried to register and it says it's already registered. Called technical dept and they can't tell me or see if the phone is registered to another account or not. Any idea on how to fix this problem? I m stuck with the chicken or the egg game.. To get this promo the phone must be registered in the account if not I need to register it. If I check my account the phone does not show up registered and if I want to register it gives me error that the phone is already registered. Calling Samsung repair does not help with promo as it has be done from customer side via loggging in Samsung account 🙄🙄
Jun 13, 2022 07:33 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:33 PM
198 Posts
Quote from arribasn :
Do they actually repair your unit? Most times they immediately ship you a different in stock refurb
Most likely will replace the screen (glass/digitizer/display) only, not as they do at Service Centers (replacing screen+housing as one-piece) since they never mentioned to back up and wipe the device. It's not a trade-in for refurb. It's the process of refurbishing the front screen only.

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Jun 13, 2022 07:34 PM
27 Posts
Joined Apr 2022
CyanNarwhal714Jun 13, 2022 07:34 PM
27 Posts
Quote from iamtherealjun :
Seems like they will replace the whole display only (glass/touch digitizer/OLED display) as a whole. They will not replace the metal housing/frame because they said if there is any dent of the housing around the front glass borders, it does not qualify. The new glass/touch digitizer/display must sit in your current housing without issues.

"Services
$49.99 Cracked screen repairs under this Promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.

Eligibility
To be eligible for the Promotion, the device's frame, the area around the display meeting the frame bezel, must be free of dents or deep scratches around the edge of the device and the frame must not be bent."

I'd read the terms & conditions.. https://www.samsung.com/us/suppor...er-samsung
I was literally just about to post the same thing. I agree, it looks like they'll replace the whole thing with this promotion, but I'm still not sure. Samsung chat support is utterly useless.... When I start the repair claim it gives two options; one is this promotion for $50, the other is called "screen module replacement" and costs $308. It lists "LCD Repair" as $180. That repair includes replacement of "screen, bezel, and battery." There is no details about the promotion repair, other than that they'll replace the "screen."


***Edit: After speaking with the UbreakIfix guys they definitely will include the LCD in this repair, since there is NO WAY to replace just the glass. It's one repair and includes the whole thing. I'm in!
Last edited by CyanNarwhal714 June 13, 2022 at 01:45 PM.
1
Jun 13, 2022 07:34 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:34 PM
198 Posts
Quote from Humm :
My s9+ cracked both front and back. I wonder how they handle this? Would there be shipping charge both ways if it doesn't work out? Is there a way to contact them to ask these questions before sending the phone out? Thanks.
Does this promotion include replacement of a cracked back glass?
No. This promotion only covers displays that are cracked or have cosmetic damage to the front of the device. Devices mailed to Samsung with a cracked back glass will be ineligible for this promotion. Customers will be contacted for payment options for back glass replacement.

https://www.samsung.com/us/suppor...er-samsung
Jun 13, 2022 07:37 PM
280 Posts
Joined Jan 2019
MellowCemetery9406Jun 13, 2022 07:37 PM
280 Posts
Quote from dontist :
My phone does not show up in my account.. I have note 20 ultra. I tried to register and it says it's already registered. Called technical dept and they can't tell me or see if the phone is registered to another account or not. Any idea on how to fix this problem? I m stuck with the chicken or the egg game.. To get this promo the phone must be registered in the account if not I need to register it. If I check my account the phone does not show up registered and if I want to register it gives me error that the phone is already registered. Calling Samsung repair does not help with promo as it has be done from customer side via loggging in Samsung account 🙄🙄
I've got a similar issue. A search said that trying to do the promo from the actual device might give the "already registered" error. Seemed to go better from a laptop browser but I can't find the promo after logging in. I'd like to get it all set to send in but not actually mail it until a week from Friday. Going on vacation until then and don't want to try and get by with my old s6. I guess I'll keep trying.
Jun 13, 2022 07:37 PM
845 Posts
Joined Jan 2006
dealdeal101Jun 13, 2022 07:37 PM
845 Posts
do they fix the screen or just the glass ? How does it work for a screen burn in issue
Jun 13, 2022 07:37 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:37 PM
198 Posts
Quote from dontist :
My phone does not show up in my account.. I have note 20 ultra. I tried to register and it says it's already registered. Called technical dept and they can't tell me or see if the phone is registered to another account or not. Any idea on how to fix this problem? I m stuck with the chicken or the egg game.. To get this promo the phone must be registered in the account if not I need to register it. If I check my account the phone does not show up registered and if I want to register it gives me error that the phone is already registered. Calling Samsung repair does not help with promo as it has be done from customer side via loggging in Samsung account 🙄🙄
Was it purchased at a US store? Or is it international unlocked model?

"Is this promotion specific to device purchased on Samsung.com?
No. Participation in this promotion is not dependent on a specific retailer or carrier the device was purchased from, but the device must be a US device. Promotion only applies to U.S. Samsung mobile cellular device models. Devices that have PBA damage, have liquid/corrosion damage, or are international models are excluded from this Promotion."

https://www.samsung.com/us/suppor...er-samsung
Jun 13, 2022 07:39 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:39 PM
198 Posts
Quote from CyanNarwhal714 :
I was literally just about to post the same thing. I agree, it looks like they'll replace the whole thing with this promotion, but I'm still not sure. Samsung chat support is utterly useless.... When I start the repair claim it gives two options; one is this promotion for $50, the other is called "screen module replacement" and costs $308. It lists "LCD Repair" as $180. That repair includes replacement of "screen, bezel, and battery." There is no details about the promotion repair, other than that they'll replace the "screen."
What does it say for the $50 promo?
Jun 13, 2022 07:40 PM
4,047 Posts
Joined Dec 2013
adirondackmanJun 13, 2022 07:40 PM
4,047 Posts
I just purchased it however I just left for vacation and won't be back till the 28th of June. Does anyone know if you can still send it off after I get back to town? TIA

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Jun 13, 2022 07:43 PM
198 Posts
Joined Apr 2005
iamtherealjunJun 13, 2022 07:43 PM
198 Posts
Quote from sangup :
do they fix the screen or just the glass ? How does it work for a screen burn in issue
I don't think SBI issues will qualify.
They mention Cracked many times:

"Promotion only applies to U.S. Samsung mobile cellular device models. Devices that have PBA damage, have liquid/corrosion damage, or are international models are excluded from this Promotion."

I suggest reading the plainly explained Terms and Conditions https://www.samsung.com/us/suppor...er-samsung
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