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Product Name: | Old Mother Hubbard Classic Chick'N'Apples Biscuits Baked Dog Treats, Mini, 20 Ounce Bag |
Manufacturer: | WellPet LLC |
Model Number: | 10176 |
Product SKU: | B004B9GNPM |
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https://www.chewy.com/old-mother-...c/dp/36314
https://www.chewy.com/old-mother-...c/dp/36314
They do not have a 1.25ounce size. You are correct that this is amazons system being it's typical awful and changing pounds to ounces. Vendor central is a nightmare. When I worked on that business our items sizes/package amounts, photos, changed to wrong stuff weekly. Unkosher things became kosher magically. It's a real hoot doing business with amazon 🤣
You need to be brand owner and own the listing to fix that issue
We definitely were. And had brand registry. What would happen is 3p sellers would create and twist out listings then amazon would merge them with ours and wreck everything. Then their back end just haphazardly selects whatever content it wants when it comes to bullets/images. Pretty much the only thing sacred is the below the fold content since they can't screw with that.
By fixing you also mean filling out a support ticket. Which is often ignored the first 15 times and then eventually through luck of the draw you will get a competent person and then they will fix it. And the circle of whack a mole continues
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By fixing you also mean filling out a support ticket. Which is often ignored the first 15 times and then eventually through luck of the draw you will get a competent person and then they will fix it. And the circle of whack a mole continues
Yeah, Amazon makes it hard to run as OEM I fully agree. But they are a giant and you gotta bite the bullet. But so does eBay and Walmart. Nobody makes it easy. Gotta push your D2C website, better margins but that's every OEMs dream. Walmart is growing fast and optimizing quickly
Walmart was worse. One of our listings kept reverting to a picture of pants. We did a lot of business on dtc website. Lots of auto delivery there as well. Amazon became our growth engine for ecom though. Walmart was growing 3x faster on a tiny base.
We had a team who would pound away on it every week ensuring our content stayed in line.