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SkratchySeal 157K Views
Jul 14, 2022 9:59 PM

Total Wireless 64GB Apple iPhone 11 (Refurbished) + $25 Prepaid Plan Card

$110

$225

51% off
+ Free Shippingat Total Wireless (deprecated)
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Deal Details
TotalWireless.com has Total Wireless 64GB Apple iPhone 11 (Refurbished, Black) + $25 Prepaid Plan Card on sale for $109.99 when you follow the deal instructions below and apply promo code WELCOME15 in cart. Shipping is free.

Thanks to community members SkratchySeal and dirtyherry for finding this deal.

Deal Instructions:
  1. Go to 64GB Apple iPhone 11 (Refurbished, Black)
  2. Click add to cart
  3. On the next page, select a 1-month service plan of your choice (using the $25 plan in this example)
  4. Proceed to your cart
  5. Apply promo code WELCOME15 to save an extra 15%
  6. Total will be $109.99 + Free Shipping

Editor's Notes

Written by SubZero5 | Staff

Original Post

Written by SkratchySeal
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
TotalWireless.com has Total Wireless 64GB Apple iPhone 11 (Refurbished, Black) + $25 Prepaid Plan Card on sale for $109.99 when you follow the deal instructions below and apply promo code WELCOME15 in cart. Shipping is free.

Thanks to community members SkratchySeal and dirtyherry for finding this deal.

Deal Instructions:
  1. Go to 64GB Apple iPhone 11 (Refurbished, Black)
  2. Click add to cart
  3. On the next page, select a 1-month service plan of your choice (using the $25 plan in this example)
  4. Proceed to your cart
  5. Apply promo code WELCOME15 to save an extra 15%
  6. Total will be $109.99 + Free Shipping

Editor's Notes

Written by SubZero5 | Staff

Original Post

Written by SkratchySeal

Community Voting

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776 Comments

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Jul 22, 2022 8:16 PM
11K Comments
Joined Jul 2006
xtrabadJul 22, 2022 8:16 PM
11K Comments
Quote from harshacash View quoted comment :
There should be some way their malpractice needs to be reported. They cannot reject orders as out of stock, when they clearly fulfilled later orders of the same product at a higher price.. Is BBB the only choice?
Malpractice? They didn't botch your medical procedure. LOL. Contact your state atty general if you have a legit complaint, or a media outlet to pick up the story. In reality however, your best bet is to just file a chargeback on your card if a timely refund is not provided, and move on. The rest of the advice others have given here is mostly BS. TW has every right to cancel orders and limit quantities as they see fit, period. The only real issue at hand is TW continuing to hold people's money hostage after cancelling orders or with no legit intent to fulfill orders that are still processing.
Last edited by xtrabad July 22, 2022 at 03:35 PM.
2
Jul 22, 2022 8:44 PM
11K Comments
Joined Jul 2006
xtrabadJul 22, 2022 8:44 PM
11K Comments
Still in processing limbo. We all know it's not shipping. I wish they would cancel already. Time to proceed with a chargeback.
Jul 22, 2022 9:24 PM
33 Comments
Joined May 2013
PoonmieJul 22, 2022 9:24 PM
33 Comments
Quote from harshacash View quoted comment :
There should be some way their malpractice needs to be reported. They cannot reject orders as out of stock, when they clearly fulfilled later orders of the same product at a higher price.. Is BBB the only choice?
Did you read the fine print on the product page?

Quote :
Total Wireless, Inc. reserves the right to limit quantities and to reject or cancel orders in its sole discretion
Jul 22, 2022 9:58 PM
1.2K Comments
Joined Dec 2016
davekkkJul 22, 2022 9:58 PM
1.2K Comments
Is there a Jeff Bezos type email for Verizon could complain to?
Jul 22, 2022 10:12 PM
29 Comments
Joined Dec 2018
kl3618Jul 22, 2022 10:12 PM
29 Comments
Quote from davekkk View quoted comment :
Is there a Jeff Bezos type email for Verizon could complain to?
I once emailed a TF exec (that I found online) for a similar issue in the past. They're just as bad as the company as a whole. My email got directed to corporate office management team just like how it would if you filed an FCC complaint. There's no difference. Even the corporate office people are incompetent.

Sometimes, you can call corporate and ask to be directed to their highest office which is the "Miami branch" but sometimes corporate refuses to redirect you there telling you that they're the last line of contact. It's really dumb
1
Jul 22, 2022 10:52 PM
2.6K Comments
Joined Sep 2007
imjimmyJul 22, 2022 10:52 PM
2.6K Comments
What absolutely SHOCKS me is that TFW have NO intention of providing a refund.
The cancellation email does NOT talk about any sort of refund. Just that the card won't be charged.

So let's say - someone has a LOT going on. They forget to file a dispute with their CC company. Then TFW gets FREE money. They don't ship the phone and don't refund. This has to be malpractice.

They should have send out a note saying they will refund ASAP. Instead calling them their CSR say you will NOT get a refund since they didn't get paid by Paypal.

It's almost impossible to even reach their refund department, and those guys ask you for EVERYTHING. I doubt they even have access to the system with all details. Super PATHETIC overall.
Jul 22, 2022 11:15 PM
654 Comments
Joined Dec 2013
r19Jul 22, 2022 11:15 PM
654 Comments
Second order has officially been axed. Oh well! Lesson learned.

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Jul 22, 2022 11:41 PM
1.7K Comments
Joined Nov 2010
BoboBrazilJul 22, 2022 11:41 PM
1.7K Comments
Quote from imjimmy View quoted comment :
What absolutely SHOCKS me is that TFW have NO intention of providing a refund.
The cancellation email does NOT talk about any sort of refund. Just that the card won't be charged.

So let's say - someone has a LOT going on. They forget to file a dispute with their CC company. Then TFW gets FREE money. They don't ship the phone and don't refund. This has to be malpractice.

They should have send out a note saying they will refund ASAP. Instead calling them their CSR say you will NOT get a refund since they didn't get paid by Paypal.

It's almost impossible to even reach their refund department, and those guys ask you for EVERYTHING. I doubt they even have access to the system with all details. Super PATHETIC overall.
They didn't even provide order numbers in the cancellation emails. There is some random line of gibberish in the subject line, that makes you think is the order number, but it's not.
Jul 23, 2022 12:03 AM
1.7K Comments
Joined May 2010
ctzJul 23, 2022 12:03 AM
1.7K Comments
TW is such a shady company. Everybody should file a BBB complaint at least...

Quote from imjimmy View quoted comment :
What absolutely SHOCKS me is that TFW have NO intention of providing a refund.
The cancellation email does NOT talk about any sort of refund. Just that the card won't be charged.

So let's say - someone has a LOT going on. They forget to file a dispute with their CC company. Then TFW gets FREE money. They don't ship the phone and don't refund. This has to be malpractice.

They should have send out a note saying they will refund ASAP. Instead calling them their CSR say you will NOT get a refund since they didn't get paid by Paypal.

It's almost impossible to even reach their refund department, and those guys ask you for EVERYTHING. I doubt they even have access to the system with all details. Super PATHETIC overall.
Jul 23, 2022 12:34 AM
4.7K Comments
Joined Aug 2015
SlySolJul 23, 2022 12:34 AM
4.7K Comments
Quote from imjimmy View quoted comment :
What absolutely SHOCKS me is that TFW have NO intention of providing a refund.
The cancellation email does NOT talk about any sort of refund. Just that the card won't be charged.
I'd pretty much guarantee that people will end up getting a refund even without a dispute. It's just that the different departments are completely clueless as to how it all works and CSRs and people writing the communications, etc assume it wasn't charged. The ones handling the actual billing process will eventually get it straightened out and issue refunds, but that may take weeks or even a month based on previous reports. I'm not at all trying to defend the crap with this deal and I'd probably file a chargeback as well to speed things up, but I don't believe they're attempting some massive theft. There's just zero useful communication with them.
2
Jul 23, 2022 2:15 AM
1.9K Comments
Joined May 2005
Crazy8Jul 23, 2022 2:15 AM
1.9K Comments

Our community has rated this post as helpful. If you agree, why not thank

Quote from SlySol View quoted comment :
I'd pretty much guarantee that people will end up getting a refund even without a dispute. It's just that the different departments are completely clueless as to how it all works and CSRs and people writing the communications, etc assume it wasn't charged. The ones handling the actual billing process will eventually get it straightened out and issue refunds, but that may take weeks or even a month based on previous reports. I'm not at all trying to defend the crap with this deal and I'd probably file a chargeback as well to speed things up, but I don't believe they're attempting some massive theft. There's just zero useful communication with them.
I ordered an iPhone 11 last year from Tracfone. The order was canceled, but status didn't reflect that. I called numerous times and talked to a lot of reps in different departments. They asked all kinds of questions about the order, and gave different excuses: 'order not canceled', 'you were not charged', or 'refund takes 3-4 weeks'. One rep even told me she processed the refund and gave me a reference number (it was a lie). A week later, still no refund. Called back and they told me there was no way to refund the order (system didn't allow it). After almost 4 weeks with no refund I gave up and called my credit card company to dispute.
1
1
Jul 23, 2022 3:16 AM
19K Comments
Joined Sep 2003
chaossJul 23, 2022 3:16 AM
19K Comments
Quote from ctz View quoted comment :
TW is such a shady company. Everybody should file a BBB complaint at least...
would you happen to have a link?
The majority of us should do this.
Jul 23, 2022 4:23 AM
1.7K Comments
Joined May 2010
ctzJul 23, 2022 4:23 AM
1.7K Comments
Quote from chaoss View quoted comment :
would you happen to have a link?
The majority of us should do this.
Jul 23, 2022 4:28 AM
4.7K Comments
Joined Aug 2015
SlySolJul 23, 2022 4:28 AM
4.7K Comments
Quote from Crazy8 View quoted comment :
I ordered an iPhone 11 last year from Tracfone. The order was canceled, but status didn't reflect that. I called numerous times and talked to a lot of reps in different departments. They asked all kinds of questions about the order, and gave different excuses: 'order not canceled', 'you were not charged', or 'refund takes 3-4 weeks'. One rep even told me she processed the refund and gave me a reference number (it was a lie). A week later, still no refund. Called back and they told me there was no way to refund the order (system didn't allow it). After almost 4 weeks with no refund I gave up and called my credit card company to dispute.
Yep … I think I recall seeing some people saying it took over a month for their refund to show on a previous round of cancellations. I'd certainly file a dispute well before that as well.

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Jul 23, 2022 3:09 PM
564 Comments
Joined Jul 2012
CauthonJul 23, 2022 3:09 PM
564 Comments
I haven't received an order cancellation but I finally received an email from TW and it's a request to review my recent purchase of an iPhone 11. The purchase which hasn't even shipped and is never going to ship.

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