New Customers Only
● Get Unlimited Talk, Text, & Data* for $25/mo (Was $50/mo and is now $25 each and
every month!)
● Works on Most Unlocked GSM Phones
● This works on Boost Mobile's Expanded Data Network
● New Customer Exclusive
● Get a new number or port your own
● Requires Autopay
● *Unlimited Data: After 30GB high speed monthly data allotment is exceeded, speeds
may be reduced for the remainder of the month.
2. How is this different from past unlimited plan offers?
This new Boost Mobile offer is the lowest cost unlimited plan in the US at only $25 every month!
This is not a limited time offer, so you will continue to receive unlimited talk, text, & data for only
$25 every month as long as you are enrolled in autopay. Also, the previous $50 unlimited plan
had 35GB high speed data while our new $25 plan has 30GB.
3. Is there an activation fee?
There is NO activation fee!
4. What network does this work on?
This deal works on Boost Mobile's new expanded data network. Unfortunately, we are unable to
specify which network these SIM cards work on, but you can check your areas general
coverage here: https://www.boostmobile
If you have more questions about the network, please feel free to private message us,
BoostMobileCS, on Slickdeals.
5. How does it work?
Bring your own phone, insert your Boost SIM card, and start your service by activating your
plan. You can even choose whether to get a new number or keep the one you have. It's quick
and easy! You will visit https://my.boostmobile.
6. Does this offer require port in?
No, this offer does not require a port in.
7. Does this plan come with mobile hotspot?
No, this plan does not come with mobile hotspot capability.
8. Is my phone compatible with Boost?
Most popular, unlocked GSM phones can be activated on our network. You can visit
https://my.boostmobile.
If you are planning to use an iPhone for this deal, you will need to be able to update to IOS 15.2
(most recent IOS update at the time of this writing)
If you are planning to use an Android for this deal, you will receive instructions after purchase on
how to set up your APN settings.
9. What are the activation requirements for compatible GSM phones?
For iPhone:
You will need to do 2 things to make sure you can receive data on your iPhone
- Update your IOS to 15.2 (most recent IOS update)
- Update your carrier settings to 49.1
If you can not update your IOS settings, you will not be able to access your data once
you activate your SIM card and your phone.
For more information on how to do this, visit here:
https://my.boostmobile.
For Android:
You will only need to update your APN settings.
For more information on how to do this, visit here:
https://my.boostmobile.
10. How does express activation work?
Express activation allows you to use your SIM account and service as soon as it arrives. Just
insert your SIM card into your device and the service should be ready to go. Activation begins 2-
3 days after shipment.
Express activation is required with this deal. At checkout you will be able to choose between
Porting in your existing number or having a new number assigned to you from Boost Mobile.
11. Does this work for existing Boost Mobile customers?
No, this offer is for new Boost Mobile customers only.
12. Is this available in-store?
Sorry, this offer is only available online.
13. What happens after my month is up?
To ensure uninterrupted service, autopay is enabled at checkout and your data plan will
automatically renew after your first month.
14. What can I do if I am having trouble with my address or credit card payment at
checkout?
Address:
- Address cannot be a PO box
- Select your address from dropdown
- Make sure there is only one comma between the city and the state
- House number street city, state zipcode
Credit card:
- Make sure your billing and shipping address are the same
15. Do you need additional Customer Support?
Reach out to Boost Mobile Customer Care ( @BoostCare ) on Twitter for further questions and
support. Here is the link to create a direct message to @BoostCare: https://t.co/Mgk24Ns1. Or
you can reach out to Boost Mobile Support by phone: 1-833-502-6678
16. Do you want to cancel your order?
It is very difficult to cancel your order once it has been placed. If you wish to cancel your order,
please reach out to Boost Mobile support at https://www.boostmobile
us.html, by phone: 1-833-502-6678, or direct message Boost Mobile Customer Care (
@BoostCare ) on Twitter, https://t.co/Mgk24Ns13M, for further assistance.
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If you have any questions about this deal or about Boost Mobile in general, please feel free to ask here or DM me!
-Boost Mobile
If you have any questions about this deal or about Boost Mobile in general, please feel free to ask here or DM me!
-Boost Mobile
You bought Virgin Mobile, and forced me onto a monthly unlimited plan. But my VMs and inbound texts are still shutdown. Your staff has NO idea how to solve it -- they keep having me do stupid things like "reboot the phone" and say "the app isn't compatible".
Sad thing is, a family member has THE EXACT SAME SETUP (minus the blocking -- they never blocked VMs or inbound texts), and it works 100% just fine. Your service staff have no idea what they're doing. Who do I need to throw money at to fix this? Seriously. I'll PAY for this support if I have to, I just want to be able to get texts now.
Even when data is slow I can almost always stream video, it just takes a bit to get going.
If you have any questions about this deal or about Boost Mobile in general, please feel free to ask here or DM me!
-Boost Mobile
Yes up to 30GB after which your speeds will be lowered instead of cut off completely.
-Boost Mobile
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I signed up for the account online. After two weeks (!) I FINALLY received the SIM card in the mail. I followed the directions that came with the SIM, and went to boostmobile.com/welcome to register the SIM.
Here are the many problems I'm encountering:
1. When I try to register the SIM I get a message, stating that there is no active account - even though the Boost app shows my account information correctly.
2. There is already an unknown phone's IMEI showing on my account, even though I have yet to enter one.
3. When I try to change my IMEI to be MY phone's IMEI, I get prompted to enter my phone number and PIN, but I receive a message that one and/or the other is incorrect, so I get no further.
4. When I attempt the "Forgot PIN" link (even though I already know my PIN is correct), I get a database error message, stating that my phone number cannot be found. (I entered the phone number showing in Boost One app).
5. I contacted Boost three separate times to have them correct the IMEI number.
The first person first said she would make the change, but the system was currently down.
The second person said he had changed the IMEI to match my phone, but 24 hours later, it's still showing the original, incorrect IMEI.
The third person could not find my account by phone number, ICCID number, or either IMEI. She then told me that the account should be in the new system, and transferred me to a different department.
The fourth person had similar results with searching for my account, but somehow found it. Although she sounded more knowledgeable, she was unable to get my IMEI to be accepted by the system.
So here I am. I still cannot use their service.
Although the last agent said it shouldn't be an issue; I'm wondering if the problem is that I'm attempting to use the IMEI of an unlocked AT&T iPhone X that is still on an active AT&T account. I took out the AT&T SIM out a few days ago, and have left the Boost SIM in, but to no avail.
Even if that were the problem, that doesn't explain why my new account already has somebody else's phone on it.
Does anybody have any tips for me (other than just giving up on Boost)?
Thanks!
As for the IMEI/Cell that is associated with the Boost Mobile account, I was told by Boost customer service that it is just a "dummy" IMEI number for the account until the service is active. I have been trying to activate my service for 3 weeks now. I have tried phone customer service and going in person to a Boost mobile store to no avail. Only text and data work on my phone but not I cannot receive or make calls. Ultimately, I was told that my phone was too old to be used on Boost Mobile. I did check the BYOD link on the Boost Mobile website and the site reported that my phone I was bringing over was compatible with Boost Mobile.
Just horrible customer service.
As for the IMEI/Cell that is associated with the Boost Mobile account, I was told by Boost customer service that it is just a "dummy" IMEI number for the account until the service is active. I have been trying to activate my service for 3 weeks now. I have tried phone customer service and going in person to a Boost mobile store to no avail. Only text and data work on my phone but not I cannot receive or make calls. Ultimately, I was told that my phone was too old to be used on Boost Mobile. I did check the BYOD link on the Boost Mobile website and the site reported that my phone I was bringing over was compatible with Boost Mobile.
Just horrible customer service.
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There is Boost Mobile legacy department and Boost Mobile new network department. After speaking to 7 representatives, they could not get their system to work to do the simple task of porting our phone numbers over. I asked for a full refund and switched to Mint Mobile. Night and day.
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