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Microsoft Surface 3 15" Touchscreen Laptop (Refurbished): Ryzen 5, 8GB RAM, 128GB SSD $359 + Free Shipping

$359.00
$599.00
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new.techies via eBay [ebay.com] has Microsoft Surface 3 15" Touchscreen Laptop (Refurb): Ryzen 5, 8GB RAM, 128GB SSD for $359. Shipping is Free

Note: Includes a 2 year Allstate Warranty
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Microsoft Surface 3 15" Touchscreen Laptop (Refurbished): Ryzen 5, 8GB RAM, 128GB SSD $359 + Free Shipping
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Joined Jan 2007
L5: Journeyman
> bubble2 835 Posts
117 Reputation
TruongKy
07-26-2022 at 11:16 PM.
07-26-2022 at 11:16 PM.
i bought this laptop from BestBuy 2 years ago. After 1st year, it starts to get hot and shut down by itself randomly
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Joined Jan 2017
L2: Beginner
> bubble2 87 Posts
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Dan1972
07-27-2022 at 06:15 AM.
07-27-2022 at 06:15 AM.
Clean out your vents.
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Joined Dec 2011
Two Minds Became One
> bubble2 11,743 Posts
Peerless_Warrior
07-27-2022 at 06:18 AM.
07-27-2022 at 06:18 AM.
Quote from TruongKy :
i bought this laptop from BestBuy 2 years ago. After 1st year, it starts to get hot and shut down by itself randomly
Dust. Rogue programs. Bad driver or update. Stuck process.

There are so many things that would cause the CPU to overheat. I'm surprised you haven't asked your kids or any teen/young adult to look at it for you...
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Joined Sep 2016
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> bubble2 17 Posts
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rikisyo
07-27-2022 at 06:50 AM.

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07-27-2022 at 06:50 AM.
Bought one of these from new.techies... restarts randomly without prompt from day one. System logs show error code 41... basically hardware failure. I requested a return immediately. They didn't send the return label until I reminded them of the return. Now the laptop is back in their hands for several days, but they still haven't issued the refund.
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Joined May 2012
L3: Novice
> bubble2 236 Posts
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Redcon605
07-27-2022 at 07:14 AM.
07-27-2022 at 07:14 AM.
Quote from rikisyo :
Bought one of these from new.techies... restarts randomly without prompt from day one. System logs show error code 41... basically hardware failure. I requested a return immediately. They didn't send the return label until I reminded them of the return. Now the laptop is back in their hands for several days, but they still haven't issued the refund.
Going through the same issue with them. I have a bad WiFi card and they told me it's the router's fault lol.I have done everything from rolling back drivers and now the computer won't boot or even boot from an external CD recovery. Still waiting on the return label. I guess I should send them an email about that return label lol
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Joined Sep 2016
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rikisyo
07-27-2022 at 07:30 AM.

Our community has rated this post as helpful. If you agree, why not thank rikisyo

07-27-2022 at 07:30 AM.
My guess is they just buy defective laptops in bulk from some warehouse, repackage the good-looking ones and resell as refurbished. Some percentage of the defective ones are still marginally usable, and they count on you not to return in time.

I don't think new.techies is running an honest business.
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Joined Jul 2007
L5: Journeyman
> bubble2 506 Posts
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in5ane
07-27-2022 at 02:32 PM.
07-27-2022 at 02:32 PM.
thank you for sharing you for experiences folks, was on the fence if i should get this refurb but not anymore
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Joined Dec 2003
L10: Grand Master
> bubble2 8,785 Posts
700 Reputation
ChakkDay
07-27-2022 at 02:42 PM.
07-27-2022 at 02:42 PM.
Oye... that does not sound that promising for the seller. I had seen another refurb laptop listed from them,.. missed the deal... I did hear that the seller is not that responsive..
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Joined Nov 2012
L2: Beginner
> bubble2 63 Posts
14 Reputation
PvtHudson
07-28-2022 at 06:40 AM.
07-28-2022 at 06:40 AM.
Quote from rikisyo :
Bought one of these from new.techies... restarts randomly without prompt from day one. System logs show error code 41... basically hardware failure. I requested a return immediately. They didn't send the return label until I reminded them of the return. Now the laptop is back in their hands for several days, but they still haven't issued the refund.
Dude, it's eBay. Just escalate when you can and you win.
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Joined May 2012
L3: Novice
> bubble2 236 Posts
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Redcon605
07-28-2022 at 06:58 AM.
07-28-2022 at 06:58 AM.
Quote from PvtHudson :
Dude, it's eBay. Just escalate when you can and you win.
Still ties up your money for a few weeks if you pay debit...
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Joined Jun 2019
New User
> bubble2 2 Posts
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CakeEstate
07-28-2022 at 11:40 AM.
07-28-2022 at 11:40 AM.
FYI I got this laptop from new.techies from a previous deal and was also getting the reboot and error 41. Instead of returning it to the seller, I made a service claim through Microsoft, as the purchase includes a 1-year Microsoft warranty.
I'm still waiting to get it back but I can update here regarding if they actually fixed it (apparently if they can't fix it, they'll just do a device replacement).
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Joined Dec 2012
L5: Journeyman
> bubble2 943 Posts
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luvmikey
07-30-2022 at 12:48 PM.
07-30-2022 at 12:48 PM.
TD based on new.techies reputation. $360 for a prayer it doesn't brick is $$$
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Joined Aug 2011
L6: Expert
> bubble2 1,613 Posts
194 Reputation
DJRobNM
07-30-2022 at 09:20 PM.
07-30-2022 at 09:20 PM.
Perfect condition, threw in a 512gb nvme ssd from ebay and clean win 11. Running like a champ. just sayin
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Joined Dec 2019
New User
> bubble2 13 Posts
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CoolMeal172
08-01-2022 at 09:17 PM.
08-01-2022 at 09:17 PM.
I bought the 13 inch from this seller and it was in like new condition. No problems so far. I use it almost every day for work.
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