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My shopper was able to check out with about 92 of my items (40%) of my order and it's still set to be delivered. I've only used instacart twice but no complaints. First time was a bunch of rubber mulch (no PM) and this was second time. Thanks OP!!
Their system says that the shopper checked out, even if they haven't fully checked out with payment yet. If/when you see that delivery is on the way, THEN you're probably in luck!
Something seems shady with my order. My order total was about $200. The shopper found $49 worth of items finished shopping and while delivering stopped at a gas station and was there for 20 minutes. Then order got cancelled. I guess my shopper got to keep my items somehow. Sketchy.
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Jul 29, 2022 03:45 PM
343 Posts
Joined Jun 2012
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can someone tell me how can cancel the order.
my shopper got stuck at checkout and is trying to reach instacart customer care for price issue.
I feel sad for her wait at checkout
edit: reached out customer care thru chat to cancel the order. my shopper waited for an hour
Last edited by yuvamysterio July 29, 2022 at 10:43 AM.
My shopper delivered the items as per the email as I received receipt, but I cannot see the items anywhere. I wonder what might have happened.
It's marked as delivered but you didn't get the items? If that happens you'll have to contact Instacart for a refund cause they probably delivered your stuff to the wrong address.
Somebodys gotta bunch of freebies sitting on their porch.
It's marked as delivered but you didn't get the items? If that happens you'll have to contact Instacart for a refund cause they probably delivered your stuff to the wrong address.
Somebodys gotta bunch of freebies sitting on their porch.
That too chocolates😀That must have made someone's morning ! Thank you, I have contacted the CS team for the refund.
Is anyone getting charged full priced for items now? I checked my cart this morning to see a huge checkout total
if anybody else has trouble with this, call instacart support to cancel before it delivers. I was getting charged 30 dollars per item when it only cost 2 dollars per item in my cart originally. Thankfully got it cancelled before delivered.
Look like a low success rate for folks. I also have a shopper who's "completed checkout", but I'm not holding my breath that I'll receive the order. If my shopper is unsuccessful I'll contact support and try to get a coupon out of this and then cancel the order.
Yeah my shopper found many of my items. Checked out fine but the price for missing items never updated. Still charged same amount and nothing was substituted. I live about 5 minutes from walgreens and its been 3 hours and nothing had been delivered. Still says its coming but i feel its not and all this did was create a headache and time wasted dealing with ic customer service. Love when these things work… not so much when they dont. Regardless thanks for posting SD
UPDATE- lmao…. Just got the cancel notif. Actually happy it ended this way and i didnt have to deal with support. Curious as to why the order was successfully picked and out for delivery but then this happened. I feel i just wasted some dudes time. Like they have prolly been in the store for hours trying to figure this out.
Last edited by LovelyField167 July 29, 2022 at 11:10 AM.
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Yeah my shopper found many of my items. Checked out fine but the price for missing items never updated. Still charged same amount and nothing was substituted. I live about 5 minutes from walgreens and its been 3 hours and nothing had been delivered. Still says its coming but i feel its not and all this did was create a headache and time wasted dealing with ic customer service. Love when these things work… not so much when they dont. Regardless thanks for posting SD
They want you to be the one to cancel because if you cancel while its suppose to be delivered they can charge you a $15 cancellation fee.
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my shopper got stuck at checkout and is trying to reach instacart customer care for price issue.
I feel sad for her wait at checkout
edit: reached out customer care thru chat to cancel the order. my shopper waited for an hour
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Somebodys gotta bunch of freebies sitting on their porch.
Somebodys gotta bunch of freebies sitting on their porch.
UPDATE- lmao…. Just got the cancel notif. Actually happy it ended this way and i didnt have to deal with support. Curious as to why the order was successfully picked and out for delivery but then this happened. I feel i just wasted some dudes time. Like they have prolly been in the store for hours trying to figure this out.
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