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expiredtrtem posted Sep 25, 2022 07:14 PM
Item 1 of 2
Item 1 of 2
expiredtrtem posted Sep 25, 2022 07:14 PM
Select Staples Stores: Apple Watch Series 7 45MM $279, SE 40MM
In-Store Only$129
$279
53% offStaples
Visit StaplesGood Deal
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Link to all the stores that have this deal
Edit: list is specifically just the stores that carry the Apple Watch according to the page, but still ymmv on availability and pricing
And 6 can be answered by the original post.
1,492 Comments
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Both times rep said they will cannot price match "in-store deals" online. The Staples ad shows "in store only"
Second rep preemptively said they don't price match staples ad before I even said anything
Will give it another go in a few hours or so
Both times rep said they will cannot price match "in-store deals" online. The Staples ad shows "in store only"
Second rep preemptively said they don't price match staples ad before I even said anything
Will give it another go in a few hours or so
Chat log:
Best Buy Customer Care agent
We do not price match Staples ad, that is for in store purchase only, it does not meet our guidelines to price match, I do apologize
11:36 a.m.
Oh - would it work if I go to the Best Buy store directly then?
11:37 a.m.
Best Buy Customer Care agent
no, we will not price match, you can go in store at Staples and see if you can purchase for that price
11:37 a.m.
I have a colleague that was able to successfully price match to staples -- was that in error then?
11:38 a.m.
Best Buy Customer Care agent
that is not possible, our system will not even allow us to price match that price, thank you, have a wonderful day
Side note: I used steps to get to the item from the site and not the link as suggested earlier. I also chatted directly though the price match page. You get straight to the right person to help.
Attempt 3:
Best Buy Customer Care agent
How can I help?
11:49 a.m.
I am looking to purchase an Apple Watch from Best Buy, and wanted to see if I could price match to an ad I saw
11:50 a.m.
Best Buy Customer Care agent
Is it staples?
11:50 a.m.
Yes it is a staples ad
11:50 a.m.
Best Buy Customer Care agent
We are unable to price match this offer due to it being an in store only offer. You can go to a best buy store and if they have the same model you can match it. So sorry.
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Side note: I used steps to get to the item from the site and not the link as suggested earlier. I also chatted directly though the price match page. You get straight to the right person to help.
People were getting denied earlier due to providing a link that said staplesconnect in the address bar.
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0) BE POLITE any and all times you are talking to a customer agent or anyone working in the service industry. You always get better service and you don't ruin someone's day.
1) Put Apple Watch SE Gen 2 in cart at Best Buy: https://www.bestbuy.com/site/appl...Id=63402
2) Chat with agent from this link, not from price match page (click 'other' then 'chat now'): https://www.bestbuy.com/contact-u...tion=other
3) Tell them you want to price match staples without mentioning the item, when they ask what item send them the item link not the model number so you reduce the chance they spot the model number difference.
4) When they ask for the link of the staples item, tell them this: it's www.staples.com then click deals -> weekly ad -> page 8
5) They'll go and check for a few minutes. If they come back and deny the price match, thank them politely, end the chat, and start from step 1 again!
Took me two tries this way 😎
Attempt 3:
Best Buy Customer Care agent
How can I help?
11:49 a.m.
I am looking to purchase an Apple Watch from Best Buy, and wanted to see if I could price match to an ad I saw
11:50 a.m.
Best Buy Customer Care agent
Is it staples?
11:50 a.m.
Yes it is a staples ad
11:50 a.m.
Best Buy Customer Care agent
We are unable to price match this offer due to it being an in store only offer. You can go to a best buy store and if they have the same model you can match it. So sorry.
Sign up for a Slickdeals account to remove this ad.
They send me payment link via Text for $169.99 because the system would not let him put it as 129.99 then he said order it and will issue $40 refund once done. I did. Somehow the goddam chat refreshed on my page and was gone. Now I have the ordered watch for $169.99 but no $40 refund. So I talk with another rep to reconnect me and he said no chat transcript exists for my order. I swear to god man this is unreal. Now telling me I have to cancel order and start again.
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