Got this new AMEX offer. I already have more wine than I know what to do with from previous offers but the value is too good to pass up.
If you don't want to spend much more than $35, I recommend doing one of these $45 deals for 6. Better value than ordering individual bottles:
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https://wineinsiders.com/promos/AFF-MED6PK-4499-0819 [wineinsiders.com]
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https://wineinsiders.com/promos/A...L-45-0619/
Best overall value is definitely the full club membership for 15 bottles, but it costs $89:
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https://wineinsiders.com/promos/WIS-QRTLY12WS [wineinsiders.com]
https://wineinsiders.com/promotion/amex
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Might divert to fedex and not pick it up for a returned package
Placed the order clicking thru r..10 on 10/27.
Got the AMEX $35 offer used email ~ 1 hour after placing the order.
Order shipped 10/28, with 11/1 scheduled delivery date.
Charged posted to AMEX account 10/29 and $35 credit showed up on the AMEX account 10/30.
r..10 cash back shows $12.60 - I was hoping to see $25, since the cash back terms stated "$25.00 Cash Back on first time Insiders Club subscription sign-up".
Pretty happy with the deal (about $3 a bottle, for a decent wine selection, I guess Vs the other two 6 bottle options in the OP link). I am wondering if I should submit a missing cash back claim with r..10 to see why I only got $12.60 Vs $25.
Used the link in the OP - placed 2 separate red wine orders (6 bottles per order). Total was ~$45 per order. Got emails from Amex Platinum immediately regarding using the promo. Got 2 $35 credits from Amex a few days later. NO ISSUES
Then, once my wine arrived, and I had my credits... I did the EXACT same thing with my husband's Amex Platinum. Same link - same order - same $$$ amount. No emails from Amex however regarding using promo. (*I checked account BEFORE ordering - Promo was there already... as I add them to my card and his card at the same time whenever new promos come out). Anyways - Wine was delivered... no credits issued.
Called Amex just now - mentioned I hadn't gotten the promos. Put on hold while promo dept at Amex was called... agent came back and I was told my husband did not use the correct link. And therefore no credit.
I told them - go look at MY card - MY order... And then to tell me the difference between those orders... Same link... etc... To clearly tell me why one card got credit, no issues... and one card did not... I need to know, right? So I don't repeat this mistake again.
They looked at my card, the orders I made.. and credits I got... put me on hold for 2 min and called the promo dept back... and now my husband will be getting his 2 $35 credits.
They could not explain WHY mine went thru NO issues... and his order had issues. I told them what about people who don't have 2 Amex's. How could they prove what I just did to them... something is amiss with their system I told them. And luckily we had my account that 'worked' for them to look at.
So stupid! But, only seems to happen with this company.
Used the link in the OP - placed 2 separate red wine orders (6 bottles per order). Total was ~$45 per order. Got emails from Amex Platinum immediately regarding using the promo. Got 2 $35 credits from Amex a few days later. NO ISSUES
Then, once my wine arrived, and I had my credits... I did the EXACT same thing with my husband's Amex Platinum. Same link - same order - same $$$ amount. No emails from Amex however regarding using promo. (*I checked account BEFORE ordering - Promo was there already... as I add them to my card and his card at the same time whenever new promos come out). Anyways - Wine was delivered... no credits issued.
Called Amex just now - mentioned I hadn't gotten the promos. Put on hold while promo dept at Amex was called... agent came back and I was told my husband did not use the correct link. And therefore no credit.
I told them - go look at MY card - MY order... And then to tell me the difference between those orders... Same link... etc... To clearly tell me why one card got credit, no issues... and one card did not... I need to know, right? So I don't repeat this mistake again.
They looked at my card, the orders I made.. and credits I got... put me on hold for 2 min and called the promo dept back... and now my husband will be getting his 2 $35 credits.
They could not explain WHY mine went thru NO issues... and his order had issues. I told them what about people who don't have 2 Amex's. How could they prove what I just did to them... something is amiss with their system I told them. And luckily we had my account that 'worked' for them to look at.
So stupid! But, only seems to happen with this company.
What's the play now? Call Amex CS and request the second credit. What proof would I have to provide? It seems Amex isn't honoring the credit with the BS excuse of not using the right link
What's the play now? Call Amex CS and request the second credit. What proof would I have to provide? It seems Amex isn't honoring the credit with the BS excuse of not using the right link
All they would have to do is make their links checkout to the master system instead of individual fulfillers.
The charges look similar on my card. The first one went through but not the second
Oct 31
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HEMISPHERE - WINE INSIDERS
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The charges look similar on my card. The first one went through but not the second
Oct 31
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HEMISPHERE - WINE INSIDERS
Oct 31
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HEMISPHEREP-WINEINSIDR
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