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expireddragonf1re posted Oct 17, 2022 09:43 PM
expireddragonf1re posted Oct 17, 2022 09:43 PM

AMEX Offer: WineInsiders $35 off $35+ (2x)

Wine Insiders
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Got this new AMEX offer. I already have more wine than I know what to do with from previous offers but the value is too good to pass up.

If you don't want to spend much more than $35, I recommend doing one of these $45 deals for 6. Better value than ordering individual bottles:
- https://wineinsiders.com/promos/AFF-MED6PK-4499-0819​ [wineinsiders.com]
- https://wineinsiders.com/promos/A...L-45-0619/

Best overall value is definitely the full club membership for 15 bottles, but it costs $89:
- https://wineinsiders.com/promos/WIS-QRTLY12WS​ [wineinsiders.com]




https://wineinsiders.com/promotion/amex
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Got this new AMEX offer. I already have more wine than I know what to do with from previous offers but the value is too good to pass up.

If you don't want to spend much more than $35, I recommend doing one of these $45 deals for 6. Better value than ordering individual bottles:
- https://wineinsiders.com/promos/AFF-MED6PK-4499-0819​ [wineinsiders.com]
- https://wineinsiders.com/promos/A...L-45-0619/

Best overall value is definitely the full club membership for 15 bottles, but it costs $89:
- https://wineinsiders.com/promos/WIS-QRTLY12WS​ [wineinsiders.com]




https://wineinsiders.com/promotion/amex

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Oct 30, 2022 06:48 PM
1,616 Posts
Joined Sep 2008
nyyankees2k3Oct 30, 2022 06:48 PM
1,616 Posts
This deal is frustrating.. I ordered on 10/26, got it already no instant email, then decied to take risk order again with OP link, and it worked fine, got offer email instant.
Oct 30, 2022 09:17 PM
8,072 Posts
Joined Jul 2006
bigbearballsOct 30, 2022 09:17 PM
8,072 Posts
Quote from nyyankees2k3 :
Did you eventually get it? I am going to try to fight them.. kinda bullshit..
I thought Amex was pretty good about their deals, this one seems not to be.
Oct 30, 2022 09:27 PM
1,616 Posts
Joined Sep 2008
nyyankees2k3Oct 30, 2022 09:27 PM
1,616 Posts
Quote from bigbearballs :
I thought Amex was pretty good about their deals, this one seems not to be.
This is the only one I had a problem with.. again ordered today, worked fine. My order from 5 days ago.. nothing.
Oct 31, 2022 12:19 AM
1,296 Posts
Joined Dec 2008
LukeedOct 31, 2022 12:19 AM
1,296 Posts

Our community has rated this post as helpful. If you agree, why not thank Lukeed

Quote from nyyankees2k3 :
Did you eventually get it? I am going to try to fight them.. kinda bullshit..
If I remember correctly, I did (and I remember Amex talking about how poorly Wineinsiders set up the offer). Basically, wine insiders is made up of multiple wine providers, but they run the deal to only trigger if the order is fulfilled from one warehouse (the hemispheres one), so they tell Amex to only issue the credit for orders that bill with a specific billed from name, only product can ship and bill from anywhere in their network, so there's no guarantee that what you order (even if it's from the correct link) is going to ship from the warehouse that has the correct seller charge. It's really a mess. It's so bad I haven't taken advantage if a wineinsiders deal since.
2
Oct 31, 2022 12:21 AM
1,296 Posts
Joined Dec 2008
LukeedOct 31, 2022 12:21 AM
1,296 Posts
Quote from bigbearballs :
I thought Amex was pretty good about their deals, this one seems not to be.
Amex was complaining about the last major wineinsiders deal because wine insiders set it up so bad and it was chewing through Amex customer service hours.
Oct 31, 2022 12:22 AM
1,616 Posts
Joined Sep 2008
nyyankees2k3Oct 31, 2022 12:22 AM
1,616 Posts
Quote from Lukeed :
If I remember correctly, I did (and I remember Amex talking about how poorly Wineinsiders set up the offer). Basically, wine insiders is made up of multiple wine providers, but they run the deal to only trigger if the order is fulfilled from one warehouse (the hemispheres one), so they tell Amex to only issue the credit for orders that bill with a specific billed from name, only product can ship and bill from anywhere in their network, so there's no guarantee that what you order (even if it's from the correct link) is going to ship from the warehouse that has the correct seller charge. It's really a mess. It's so bad I haven't taken advantage if a wineinsiders deal since.
Thanks for the insight. Appreciate it. I really hope Amex fixes it with my open ticket.
Oct 31, 2022 12:30 AM
81 Posts
Joined Sep 2016
kiranrajOct 31, 2022 12:30 AM
81 Posts
Quote from Icrackcorn :
I got the great news email when paying through PayPal, but like others, the payment has now posted, and no credit given by Amex whereas on the first purchase, the credit was applied almost right away. I am going to see if I can refuse the shipment
Ok.. i figured if we get great news email credit should follow but not sure in your case why credit dint come.. how many day has passed? i see its taking 1 to 2 days from the charge posted date…

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Oct 31, 2022 12:47 AM
1,751 Posts
Joined Mar 2005
TheDiscourseOct 31, 2022 12:47 AM
1,751 Posts
I should have kept reading before placing an order… *sigh* no great news email here placed on the first link

Might divert to fedex and not pick it up for a returned package
Last edited by TheDiscourse October 30, 2022 at 06:50 PM.
Oct 31, 2022 05:15 AM
259 Posts
Joined Aug 2011
DealInfinityOct 31, 2022 05:15 AM
259 Posts
So, I ordered the 15 Reds Insiders Club membership for $89.
Placed the order clicking thru r..10 on 10/27.
Got the AMEX $35 offer used email ~ 1 hour after placing the order.
Order shipped 10/28, with 11/1 scheduled delivery date.
Charged posted to AMEX account 10/29 and $35 credit showed up on the AMEX account 10/30.
r..10 cash back shows $12.60 - I was hoping to see $25, since the cash back terms stated "$25.00 Cash Back on first time Insiders Club subscription sign-up".

Pretty happy with the deal (about $3 a bottle, for a decent wine selection, I guess Vs the other two 6 bottle options in the OP link). I am wondering if I should submit a missing cash back claim with r..10 to see why I only got $12.60 Vs $25.
Oct 31, 2022 03:23 PM
1,859 Posts
Joined Oct 2008
keysh2oboyOct 31, 2022 03:23 PM
1,859 Posts
Quick story showing the inconsistency of using links NOT from Amex.

Used the link in the OP - placed 2 separate red wine orders (6 bottles per order). Total was ~$45 per order. Got emails from Amex Platinum immediately regarding using the promo. Got 2 $35 credits from Amex a few days later. NO ISSUES Smilie

Then, once my wine arrived, and I had my credits... I did the EXACT same thing with my husband's Amex Platinum. Same link - same order - same $$$ amount. No emails from Amex however regarding using promo. (*I checked account BEFORE ordering - Promo was there already... as I add them to my card and his card at the same time whenever new promos come out). Anyways - Wine was delivered... no credits issued.

Called Amex just now - mentioned I hadn't gotten the promos. Put on hold while promo dept at Amex was called... agent came back and I was told my husband did not use the correct link. And therefore no credit.

I told them - go look at MY card - MY order... And then to tell me the difference between those orders... Same link... etc... To clearly tell me why one card got credit, no issues... and one card did not... I need to know, right? So I don't repeat this mistake again.

They looked at my card, the orders I made.. and credits I got... put me on hold for 2 min and called the promo dept back... and now my husband will be getting his 2 $35 credits.

They could not explain WHY mine went thru NO issues... and his order had issues. I told them what about people who don't have 2 Amex's. How could they prove what I just did to them... something is amiss with their system I told them. And luckily we had my account that 'worked' for them to look at.

So stupid! But, only seems to happen with this company.
Last edited by keysh2oboy October 31, 2022 at 09:25 AM.
Oct 31, 2022 03:51 PM
862 Posts
Joined Jul 2008
RBAustinOct 31, 2022 03:51 PM
862 Posts
Quote from keysh2oboy :
Quick story showing the inconsistency of using links NOT from Amex.

Used the link in the OP - placed 2 separate red wine orders (6 bottles per order). Total was ~$45 per order. Got emails from Amex Platinum immediately regarding using the promo. Got 2 $35 credits from Amex a few days later. NO ISSUES Smilie

Then, once my wine arrived, and I had my credits... I did the EXACT same thing with my husband's Amex Platinum. Same link - same order - same $$$ amount. No emails from Amex however regarding using promo. (*I checked account BEFORE ordering - Promo was there already... as I add them to my card and his card at the same time whenever new promos come out). Anyways - Wine was delivered... no credits issued.

Called Amex just now - mentioned I hadn't gotten the promos. Put on hold while promo dept at Amex was called... agent came back and I was told my husband did not use the correct link. And therefore no credit.

I told them - go look at MY card - MY order... And then to tell me the difference between those orders... Same link... etc... To clearly tell me why one card got credit, no issues... and one card did not... I need to know, right? So I don't repeat this mistake again.

They looked at my card, the orders I made.. and credits I got... put me on hold for 2 min and called the promo dept back... and now my husband will be getting his 2 $35 credits.

They could not explain WHY mine went thru NO issues... and his order had issues. I told them what about people who don't have 2 Amex's. How could they prove what I just did to them... something is amiss with their system I told them. And luckily we had my account that 'worked' for them to look at.

So stupid! But, only seems to happen with this company.
I was given the same explanation that I did not use Amex link. I had a chat with wineinsider and got partial refund.
Oct 31, 2022 07:54 PM
955 Posts
Joined Mar 2006
medetronOct 31, 2022 07:54 PM
955 Posts
Placed two orders last night and only got 1 instant email from Amex about the credit. One order has already been shipped and the second one can't be canceled.

What's the play now? Call Amex CS and request the second credit. What proof would I have to provide? It seems Amex isn't honoring the credit with the BS excuse of not using the right link
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Oct 31, 2022 07:56 PM
19,107 Posts
Joined Sep 2011
bluekiwi
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Oct 31, 2022 07:56 PM
19,107 Posts
Quote from medetron :
Placed two orders last night and only got 1 instant email from Amex about the credit. One order has already been shipped and the second one can't be canceled.

What's the play now? Call Amex CS and request the second credit. What proof would I have to provide? It seems Amex isn't honoring the credit with the BS excuse of not using the right link
The problem lies mostly with wineinsiders using multiple wineries to fulfill orders. Depending on which winery is used the posted charge appears differently and wineinsiders set the offer up in such a way that the offer is only honored if the charge posts a certain way.
Oct 31, 2022 10:02 PM
955 Posts
Joined Mar 2006
medetronOct 31, 2022 10:02 PM
955 Posts
Quote from bluekiwi :
The problem lies mostly with wineinsiders using multiple wineries to fulfill orders. Depending on which winery is used the posted charge appears differently and wineinsiders set the offer up in such a way that the offer is only honored if the charge posts a certain way.

All they would have to do is make their links checkout to the master system instead of individual fulfillers.

The charges look similar on my card. The first one went through but not the second

Oct 31
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HEMISPHERE - WINE INSIDERS

Oct 31
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HEMISPHEREP-WINEINSIDR

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Oct 31, 2022 11:16 PM
1,139 Posts
Joined Apr 2006
argentumOct 31, 2022 11:16 PM
1,139 Posts
Quote from medetron :
All they would have to do is make their links checkout to the master system instead of individual fulfillers.

The charges look similar on my card. The first one went through but not the second

Oct 31
Pending
HEMISPHERE - WINE INSIDERS

Oct 31
Pending
HEMISPHEREP-WINEINSIDR
o fark......My 2 orders are exactly like this, shows two different wording, and only first one has email "great news".

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