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expiredzedster posted Nov 21, 2022 02:49 PM
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expiredzedster posted Nov 21, 2022 02:49 PM

ARRIS SURFboard SB8200-RB DOCSIS 3.1 Cable Modem Renewed by Amazon $88.99

$89

Amazon
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https://www.amazon.com/ARRIS-SURF...B07M8BNVSD
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Model: ARRIS SURFboard SB8200-RB DOCSIS 3.1 Cable Modem | Approved for Xfinity, Cox, Spectrum, & more | Two 1 Gbps Ports | 1 Gbps Max Internet Speeds | 4 OFDM Channels (Renewed)

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Nov 21, 2022 05:23 PM
217 Posts
Joined Apr 2020
Nov 21, 2022 05:23 PM
jAyJr1105Nov 21, 2022 05:23 PM
217 Posts
Puma chipset?
Original Poster
Nov 21, 2022 06:26 PM
337 Posts
Joined Aug 2012
Nov 21, 2022 06:26 PM
zedster
Original Poster
Nov 21, 2022 06:26 PM
337 Posts
Quote from jAyJr1105 :
Puma chipset?
pretty sure this one is a Broadcom BCM

https://approvedmodemlist.com/int...t-defects/
Nov 21, 2022 06:32 PM
5,449 Posts
Joined Mar 2007
Nov 21, 2022 06:32 PM
LeonidasNov 21, 2022 06:32 PM
5,449 Posts
Does Amazon ensure that device was removed from previous user account?
Nov 21, 2022 06:56 PM
82 Posts
Joined Nov 2012
Nov 21, 2022 06:56 PM
thekeifer1Nov 21, 2022 06:56 PM
82 Posts
Quote from Leonidas :
Does Amazon ensure that device was removed from previous user account?
I don't see how they could confirm that. You'd probably just have to return it. I've had to do that before with a used modem purchase.
Nov 21, 2022 06:59 PM
48 Posts
Joined Dec 2016
Nov 21, 2022 06:59 PM
villedepommesNov 21, 2022 06:59 PM
48 Posts
Quote from Leonidas :
Does Amazon ensure that device was removed from previous user account?
Looks like they don't. Read the 1-star reviews on Amazon.
Quote :
Refurbished is a JOKE.....they do not check if modem is still registered....USE Xcaliber to fix
Reviewed in the United States 🇺🇸 on November 9, 2020
Style: DOCSIS 3.1 Gigabit ModemVerified Purchase
Shame on you Amazon for allowing vendor to claim that they "refurbish" these units. If the previous owner did not call Comcast and disable it being in their account, then the modem is not usable by anyone else.
Nov 21, 2022 07:01 PM
48 Posts
Joined Dec 2016
Nov 21, 2022 07:01 PM
villedepommesNov 21, 2022 07:01 PM
48 Posts
Quote from thekeifer1 :
I don't see how they could confirm that. You'd probably just have to return it. I've had to do that before with a used modem purchase.
Can't they just try setting it up and de-register if it works?
Nov 22, 2022 07:02 AM
340 Posts
Joined Mar 2009
Nov 22, 2022 07:02 AM
triskNov 22, 2022 07:02 AM
340 Posts
I've owned both variants of this (CM8200 & SB8200) and they work reliably. The only exception is turning on link aggregation to use both Ethernet ports (for 2Gbps throughput) will only work for about 24 hours, after which the modem crashes and reboots automatically. This has been a known bug for several years but has not been addressed in any of the firmware updates available.

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Nov 22, 2022 07:39 AM
1,667 Posts
Joined Aug 2007
Nov 22, 2022 07:39 AM
munkleNov 22, 2022 07:39 AM
1,667 Posts
Quote from villedepommes :
Can't they just try setting it up and de-register if it works?
Comcast won't remove these from the old person's account over the phone. I've tried a number of times and they refuse. They will remove them from the old person's account if you take it into a Xfinity store and have it in hand, never had them deny me because it's obvious you now own the device. That requires you to have an Xfinity store close by. I've done probably 6 or 7 used ones in the Xfinity store no issues, failed with 4 on the phone before I gave up calling.
Last edited by munkle November 21, 2022 at 11:44 PM.
Nov 23, 2022 09:33 PM
2,991 Posts
Joined May 2007
Nov 23, 2022 09:33 PM
fyreboltxNov 23, 2022 09:33 PM
2,991 Posts
I've been using this for about a month now but had no idea about these needing to be deregistered. Why does it matter if the modem was deregistered or not? How do you check if it's deregistered?
Nov 24, 2022 12:37 AM
188 Posts
Joined Sep 2007
Nov 24, 2022 12:37 AM
esharkNov 24, 2022 12:37 AM
188 Posts
Quote from munkle :
Comcast won't remove these from the old person's account over the phone. I've tried a number of times and they refuse. They will remove them from the old person's account if you take it into a Xfinity store and have it in hand, never had them deny me because it's obvious you now own the device. That requires you to have an Xfinity store close by. I've done probably 6 or 7 used ones in the Xfinity store no issues, failed with 4 on the phone before I gave up calling.
Thanks for the in store tip. I have a Xfinity store about 10 mins walking.
Nov 24, 2022 03:13 AM
1,667 Posts
Joined Aug 2007
Nov 24, 2022 03:13 AM
munkleNov 24, 2022 03:13 AM
1,667 Posts
Quote from fyreboltx :
I've been using this for about a month now but had no idea about these needing to be deregistered. Why does it matter if the modem was deregistered or not? How do you check if it's deregistered?
You can't use it if it's not deregistered. If you are using it then you are fine.
Nov 27, 2022 12:58 PM
82 Posts
Joined Nov 2012
Nov 27, 2022 12:58 PM
thekeifer1Nov 27, 2022 12:58 PM
82 Posts
And if using a different company, it doesn't matter. I once moved from a Comcast area to a charter area, used the modem for a year with Charter no problems. When I moved back to the Comcast area at the end of that year, it wouldn't register because it was still on my old Comcast account (they took care of it over the phone because I was the account holder for both).
Nov 28, 2022 10:53 PM
698 Posts
Joined Dec 2019
Nov 28, 2022 10:53 PM
BrightMitten362Nov 28, 2022 10:53 PM
698 Posts
Not worth small discount for only 90 days warranty

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