Trade in Google Pixel 5a, Get Google Pixel 6a Unlocked Phone Expired

I have the Pixel 5a and love its rear fingerprint unlock. I do not like the in-screen fingerprint option and will not trade the 5a for whatever this has to offer

Same here. using it for almost a year no issue. not worth to switch to 6a with all its issues.

I have the same issue. My 5a died last Friday. I spoke to Google CS and they said you have 30 days from receiving your trade in device box. I haven't received that yet. I'm still waiting to send in my 5a.

Mine died Thanksgiving morning, 1 day out of warranty. They had me bring it to ubreakifix to see if it was the known display issue (https://support.google.com/pixelp...3075?hl=en) but it was the mainboard for my phone.


I'll have to try support again to see if they'll honor the warranty still and how long it would take to get back to see if this 6a deal is an option.

Here's my post from earlier in this thread that explains what I did:

My 5a has not been repaired yet. I confirmed with a Google CS that it must be repaired first and then sent back to them to get the trade in discount ($300).

Here's what I did: Friday 1 AM, phone dies and it's bricked. My warranty expired last August. In the morning, I contact Google customer support (chat): https://store.google.com/magazine...r?hl=en-US. CS confirms that my phone is out of warranty and I tell them that many others have similar issues as me and if they can grant me a warranty extension. This CS rep does. They tell me that I can go to a ubreakifix store to get my phone fixed if it's covered by the Google warranty. I go to the store and they do a diagnostic and tell me it's a motherboard issue but that I'm out of warranty and I have to pay $400. ubreakifx supposedly tells Google that my phone (using my IMEI #) has a defective motherboard. I don't pay and come home and speak to another Google CS and they claim that ubreakifix didn't tell them anything about my IMEI but that I should ship my 5a to Google as it is under the extended warranty. I fill out a form and have them send me a box to return my phone. In order to get my $300 trade in, CS tells me I have 30 days to return the 5a starting from the day that my trade in box arrives. Before I end the chat, I ask CS to email me confirmation that I am receiving an extended warranty (I think this is critical to ask them so that you have some documentation via email, but won't apply to you since you still have an active warranty). I am waiting for the warranty box to arrive so I can have my 5a fixed.

As of today, my Pixel 6a is still coming to me and I have no news on the trade in box.


I have my Pixel 6a now in hand but do not have the kit to return my Pixel 5a. I am going to ask Google again to skip the return kit and see if I can just ship them my 5a in the shipping box that came with the 6a.

Same here. Phone died two weeks ago. I need to get it fixed under warranty and sent back.

But that's 3 of us in the page alone that have motherboard issues. So they know what's up.

I upgraded, but again, have to through the whole process of getting it fixed, returned and seeing a confirmed credit including the superfan code.

It's going to be a long couple weeks at least.

Does anyone know how long it takes to see the $100 credit in the Google Store if I used a Superfans code? Thanks. (Mods: not a request or offer!)

I've heard a lot of people say it's not worth going from a 5a to a 6a due to issues. Thoughts? How about from a 5a to a 7?

Also, anyone have codes? Would be appreciated.