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Company Responsible For Mobile Sales In Costco Implodes Overnight - $0
December 5, 2022 at
06:06 PM
in
Tech & Electronics
Deal Details
The mobile provider from costco shutdown completely. Not sure what will happen to rebates submitted.
https://tmo.report/2022/12/compan...vernig ht/?
https://tmo.report/2022/12/compan...vernig
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Quick question to the ones who received email ..seems like it was only sent out to those that are past due i.e rebate submitted 14 weeks ago.. correct?
Mine was submitted a few weeks back and I was prepared to wait until March .. would be great if they choose to pay out sooner and be done with it😁
You would probably be fine, but definitely a risky move. Maybe downgrade the service for now?
How many weeks has it been for you?
How many weeks has it been for you?
Sounds the story of my Crypto portfolio
Someone posted a phone number for Costco corporate.
I tried emailing the rebate webpage, but they haven't responded to me after weeks. They did respond to me once in the past however.
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I think if you are at the 14 week mark you are probably fine to make changes to the TMobile plan. Again, probably a risk at this point, but to me this is a downfall on their part now.
Subject: Important Update Regarding your Costco Promotional Shop Card
Dear **** ****,
Thank you for your recent mobile phone purchase from Costco.
We are aware that some Costco members have not received the promotional Shop Card associated with a purchase and activation of a mobile phone through Costco that are past due. We are working on a resolution to the issue.
Shop Cards that are past due will be issued to all eligible members as soon as possible.
If you have already received the shop card, please disregard this email.
We apologize for any inconvenience this may have caused. We value you as a customer and appreciate your business.
Sincerely,
Costco Member Service
How you can sell phones and plans without being able to tell people what their bill will be, blew my mind.
Got to the very end and the price did not match the quote, went back the next day and returned everything.
I will continue to buy unlocked phones and be a free agent, it's been great
When I complained at Costco they said it was a common occurrence and logged it.
They got what they had coming.
I would say that chargebacks on the credit card may be warranted if you have an outstanding rebate
Charge back on the credit card!
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I have a bunch of rebates I signed up for around Nov. 22nd of this year and I'm hoping Costco fulfills them ASAP, I'm looking to cancel this plan ASAP...