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expired Posted by 007_bond • Dec 7, 2022
expired Posted by 007_bond • Dec 7, 2022

T-Mobile High Speed 5G Internet for Life Offer

(New/Existing Voice Customers w/ Added HSI)

$25/Month w/ AutoPay

$50

T-Mobile
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Deal Details
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond

Community Voting

Deal Score
+532
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Top Comments

Kouskous44
1563 Posts
421 Reputation
Great price but most of the reviews state it isnt consistant speeds and has frequent drops.

I wonder if this is portable as long as you have an oulet for power?
bigdeebird
128 Posts
18 Reputation
I had this from its inception, originally it wasn't too bad-as time went on the signal got worse and buffered like nuts, 3 TV's a pc and phone. I finally gave up after 7 months and terrible to non-existent customer service. The price is definitely tempting, btw, their newer modem was worst than their first, I had a pc fan underneath to cool it down, no difference.
thelegaldreamteam
2462 Posts
319 Reputation
If true it's a no brainer. I have the service. You can expect 100mbs-300mbs. Down time nonexistent.

3,640 Comments

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Dec 13, 2022
2,868 Posts
Joined Jun 2007
Dec 13, 2022
iceage2007
Dec 13, 2022
2,868 Posts
$25/month tax included? TIA
Dec 13, 2022
206 Posts
Joined Jun 2012
Dec 13, 2022
bocil
Dec 13, 2022
206 Posts
Saw this on my account after the router is shipped

(908) 999-9999

Plan
T-Mobile Home Internet$25.00/moPlus taxes and fees
Applied discounts and promotions:
$5 of AutoPay Discount

$25 of 2022 HINT P22

Device
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Unknown Device
Report lost or stolen
Suspend a line temporarily
Device support
Check network compatibility for this device
Check order status
Manage add-ons
Settings
My Promotions
Last edited by bocil December 13, 2022 at 09:22 AM.
Pro
Dec 13, 2022
3,960 Posts
Joined Aug 2007
Dec 13, 2022
pet1700
Pro
Dec 13, 2022
3,960 Posts
Quote from E4300 :
It's better to turn off the WiFi radio to reduce thermal output, especially during the summer. The TMO unit is warranted for one year. I'll cost you $25 for a replacement, There are a few hot spots inside the Arcadyan with the WiFi radio ON.
My gateway is in our air conditioned house...it never gets hot. #2, having a wifi on without any devices using it puts minimal if any additional heat versus having wifi fully off
Dec 13, 2022
310 Posts
Joined Mar 2007
Dec 13, 2022
captaindingbat
Dec 13, 2022
310 Posts
Quote from StrongMoney9379 :
Have been a 5G Home Internet customer since Jan 2022 and had pretty consistent 200-250Mbps service (3 out of 5 bars signal strength) for $50/mo and was pretty happy since I was paying $80/mo for 80Mbps cable. There is no competition here in Phoenix Metro - its only cable or DSL. Some lucky small areas got Fiber years ago, but they had to stop expansion due to the cable bastards suing them.

So I went to T-Mobile store yesterday and got the latest 3rd gen gateway to replace my almost year old "trashcan" model. I didn't cancel my previous line and turned off the old one and turned on the new one.

I immediately saw an increase in speed to 4 bars out of 5 and now have 550-600Mbps. Also without asking, got the $25/mo promo. Called today to cancel the older internet line.

VERY HAPPY.
Wow. Which device are you using now? Also, do you know if the promo will stick if you cancel the first HI line?
Pro
Dec 13, 2022
2,723 Posts
Joined Sep 2011
Dec 13, 2022
E4300
Pro
Dec 13, 2022
2,723 Posts
Quote from MozartA :
If you go back and read all the posts in this thread, there are enough people mentioned their speed was pretty good for the first few months and afterward, the speed got worse (or more discount issues). So up to you how long you want to test Tmobile internet before deciding it is good enough for you.

Since this deal is still going on, hopefully within few months after most of the new users signup start really using their Tmobile home internet, you will get a better picture what kind of speed, ping, and disconnection, etc you get after those few months.

And for someone that their cellphone and home internet are critical so can't loss both at the same time. If someone switch both their cellphone plan and their home internet to use the same Tmobile cellphone tower, if Tmobile infrastructure in their area is down or just the cellphone tower near them has problem, both your cellphone and home internet would be down at the same time and you won't be able to access internet or any VoIP/zoom/google voice, etc. And can't even contact Tmobile support to know what's going on.
But if you use someone else as internet provider, hopefully either Tmobile or your other internet service provider still work so you can contact the outside world.

It is highly recommended if you can't loss both your cellphone and home internet at the same time, make sure you have some kind of backup like a backup cellphone plan that use AT&T or Verizon network, etc so you can still contact the outside world or contact T-mobile service for support. Or if you work from home and in the middle of a meeting, you can quickly rejoin using your backup network device.
They didn't spend a lot of $ in constructing the WiFi section. If the speed at the LAN port is good, then disable the WiFi radio and connect a router or mesh system to the LAN port.

T Mo has the ability to restrict speed during peak hours. If the speed is poor at 4 am, then there might be a problem with the T MO unit.
Dec 13, 2022
161 Posts
Joined Sep 2015
Dec 13, 2022
harrysaver
Dec 13, 2022
161 Posts
Just installed the tmo gateway yesterday. Daily apps such as mobile browsing, youtube tv seems to be fine. Kids are complaining that packets are slow but doesn't seem to be impacting game performance. First day working today and I had a call drop so that is not good but not sure if it was coincidence. I went from 280-300mbps down to 190-200mbps. It should be negligible. I just swapped the Spectrum cable modem over to tmobile gateway. RTT times when doing an extended ping fluctuates from 40ms to sub 200ms. Cable internet was consistently around 20-30ms so there is a difference there.

Reply from 142.251.214.132: bytes=32 time=87ms TTL=114
Reply from 142.251.214.132: bytes=32 time=43ms TTL=114
Reply from 142.251.214.132: bytes=32 time=42ms TTL=114
Reply from 142.251.214.132: bytes=32 time=54ms TTL=114
Reply from 142.251.214.132: bytes=32 time=60ms TTL=114
Reply from 142.251.214.132: bytes=32 time=39ms TTL=114
Reply from 142.251.214.132: bytes=32 time=46ms TTL=114
Reply from 142.251.214.132: bytes=32 time=49ms TTL=114
Reply from 142.251.214.132: bytes=32 time=43ms TTL=114
Reply from 142.251.214.132: bytes=32 time=63ms TTL=114
Reply from 142.251.214.132: bytes=32 time=179ms TTL=114
Reply from 142.251.214.132: bytes=32 time=84ms TTL=114
Reply from 142.251.214.132: bytes=32 time=262ms TTL=114
Reply from 142.251.214.132: bytes=32 time=47ms TTL=114
Reply from 142.251.214.132: bytes=32 time=101ms TTL=114
Reply from 142.251.214.132: bytes=32 time=167ms TTL=114
Reply from 142.251.214.132: bytes=32 time=173ms TTL=114
Reply from 142.251.214.132: bytes=32 time=236ms TTL=114
Reply from 142.251.214.132: bytes=32 time=43ms TTL=114

Ping statistics for 142.251.214.132:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 262ms, Average = 61ms


It took a few tries but I was finally able to submit for the $100 gift card https://promotions.t-mobile.com/rebates / code 2022HINTP10
Last edited by harrysaver December 13, 2022 at 09:33 AM.
Pro
Dec 13, 2022
2,723 Posts
Joined Sep 2011
Dec 13, 2022
E4300
Pro
Dec 13, 2022
2,723 Posts
Quote from pet1700 :
My gateway is in our air conditioned house...it never gets hot. #2, having a wifi on without any devices using it puts minimal if any additional heat versus having wifi fully off
Not correct with the Arcadyan unit. You can check the temperature at the heat sink with a thermal gun if the unit is open or with an ammeter at the line input. The AC/DC transformer is rated at 15W. The unit pulls 0.116 A at 119 VAC or 13.8W with no activity.

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Dec 13, 2022
104 Posts
Joined Aug 2009
Dec 13, 2022
carbonara
Dec 13, 2022
104 Posts
Does the T-Mobile gateway allow port forwarding needed for cameras access from the web ?
Dec 13, 2022
68 Posts
Joined May 2018
Dec 13, 2022
StrongMoney9379
Dec 13, 2022
68 Posts
Quote from captaindingbat :
Wow. Which device are you using now? Also, do you know if the promo will stick if you cancel the first HI line?
I am ASSUMING it will. I just cancelled the old line this morning. I am logged in and I'm still showing both lines on my account $50 original and the new one $25. Don't see why the promo would go away for cancelling the previous line. On the small chance it does, I will be calling them to complain. But I am optimistic it'll stay put.

Model I got yesterday in-store is the Sagemcom Fast 5688W model:
https://www.t-mobile.com/support/...om-gateway
Last edited by StrongMoney9379 December 13, 2022 at 09:55 AM.
Pro
Dec 13, 2022
2,391 Posts
Joined Nov 2012
Dec 13, 2022
coloradoman_in_socal
Pro
Dec 13, 2022
2,391 Posts
Quote from StrongMoney9379 :
Don't see why the promo would go away for cancelling the previous line.
Because in the Terms & Conditions it says that the discount goes away when you cancel lines.

Edit: "Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans."
Last edited by coloradoman_in_socal December 13, 2022 at 09:58 AM.
Dec 13, 2022
68 Posts
Joined May 2018
Dec 13, 2022
StrongMoney9379
Dec 13, 2022
68 Posts
Quote from carbonara :
Does the T-Mobile gateway allow port forwarding needed for cameras access from the web ?
Nope. Their 5G gateway modem will introduce a DOUBLE NAT on your network, which in layman's terms means the network from the 5G gateway to your presumed Wifi router / router will have its own private IP address of 192.168.12.XXX, with the modem being 192.168.12.1. Then add in whatever private IP subnet you got behind your own wifi router / router. Hence, its a "double" NAT (Network Address Translation).
Dec 13, 2022
68 Posts
Joined May 2018
Dec 13, 2022
StrongMoney9379
Dec 13, 2022
68 Posts
Quote from coloradoman_in_socal :
Because in the Terms & Conditions it says that the discount goes away when you cancel lines.
Quote from coloradoman_in_socal :
Because in the Terms & Conditions it says that the discount goes away when you cancel lines.

Edit: "Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans."
Didn't mention b4, but do have other magenta phone cell plans on the same account, those are still there. The only thing cancelled was the previous HSI line. Can't see why just cancelling one HSI line cancellation would kill the promo. I guess we'll see. If it does, as said b4, I will be calling and raising hell as it would be illogical to kill the promo for a magenta max customer with 2 lines on the account that simply substituted a HSI line for another.
Last edited by StrongMoney9379 December 13, 2022 at 10:04 AM.
Pro
Dec 13, 2022
2,391 Posts
Joined Nov 2012
Dec 13, 2022
coloradoman_in_socal
Pro
Dec 13, 2022
2,391 Posts
Quote :
Can't see why just cancelling one HSI line cancellation would kill the promo.
If the result is that you're now getting the service for $25 instead of previously $50 then TMO would have very little interest in giving you the discount, no?
Dec 13, 2022
65 Posts
Joined Jun 2015
Dec 13, 2022
tinaungkhine
Dec 13, 2022
65 Posts
Quote from frugalbrutus :
I only want the internet. i am not and have never been a Tmo customer. What is the cheapest possible voice line that could qualify to get this deal?
I'm in the same shoes. I chatted with customer service. You need at least Magenta plan which is $60 for individual line (with autopay). So it's not really "slick" for me. For my internet and cell phone I'm paying less than $60. And this "deal" will cost me $85 and up. Check Verizon. They are offering their new customer $30 a month with autopay for 300MB internet.

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Dec 13, 2022
3,932 Posts
Joined Feb 2005
Dec 13, 2022
PennStateFan
Dec 13, 2022
3,932 Posts
Is everyone's gateway used? Or did you all get new ones? My order also stated "cpo" next to the router.
Last edited by PennStateFan December 13, 2022 at 10:36 AM.

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