There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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"Upon checking here that your account it seems it is not yet eligible for your account/rate plan. No worries you will receive a notification if its eligible for you. Also this promotion is still in progress some customer might have it and some will might get it on the few days."
But all posts suggest not to use chat to do this switch, since they will just switch you to Magenta. They suggest contacting TForce via Twitter. Most recently someone suggested doing it 2 months ago on Reddit [reddit.com], so I'm asking on Twitter if they can do it for me.
My family didn't subscribe to Netflix back in 2020, so staying on the old plan made more sense (and forgoing any free lines). Now that we do, it makes sense to start adding these free lines, especially since my eldest will be a teenager soon.
This is the excerpt from the wiki by GreenCreature437
Please let me know if it worked for you.
I'd love to use free line for data, so I'd save even more - total for 4 lines would be $86.40, so basically $6.40 for an extra line + free netflix
Thanks
"Upon checking here that your account it seems it is not yet eligible for your account/rate plan. No worries you will receive a notification if its eligible for you. Also this promotion is still in progress some customer might have it and some will might get it on the few days."
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Also, twitter chat never responded for over 6 hours.
Took about an hour via chat from the tmobile app. I'm on a 7yr Simple Choice Unlimited + 10GB hotspot plan. She says my legacy data stash was even applied over - we'll see.
thanks, Op!
Oh, and I referred to it as the 'Free line Christmas offer' and the rep in chat new exactly what I was talking about. didn't even have to provide the promo code...and it was not showing up in any of my offers on the web or in the app.
They asked for an IMEI of the BYOD but that phone needed to be charged up and they said don't worry about it and continued processing the order. check my account and the credit has been applied and the order approved.SIM is being mailed to me. No other charges outside of the $35 that they instantly credited
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Do you see your new line listed in your account yet? I still have not seen it after 2 hours. The rep said I won't see it until I activate the sim card which is being shipped to me.
I paid the $35 directly not through monthly bills.
I wonder how long it would take for the new line to show up in my account.
Can anyone confirm?
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