There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Where do I get the esim? It asks for device IMEI
However, rep said to call back or reach back when get new sim card so they can activate on the new line. I am confused since everything looks great on the account can I just insert the sim card on that device and start using it (will this not activate this line) and everything should be good to go? Is there anything left on their end as they said to reach back to activate?
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I wonder if they picked accounts that don't have heavy usage. Three of my 5 lines are almost never used outside of wifi. Giving me another free line will cost them next to nothing while bumping up their subscriber "numbers".
Very happy about this, because I was livid at T-Mobile for how poorly they handled this promo. I really can make use of this additional line for someone in my family who needs a new line. After a couple weeks when their Mint plan runs out, hopefully I can easily move the eSIM line.
I have one plus promo plan and was able added online with $35 activation waived.
People just add online to save your activation fee.
Here to add online https://www.t-mobile.com/support/...ur-account [t-mobile.com]
You are lucky you got in the extra 3rd line, because that is about the best deal you can get in the 2-3 line category if you have insider + kickback.
If you are on the one plus promo plan SOC FRLTUL2LP T-mobile has told me that this plan has a hard 3 line limit, and no way around it.
You are lucky you got in the extra 3rd line, because that is about the best deal you can get in the 2-3 line category if you have insider + kickback.
Service: One
Account Age: 6 years
# of Existing lines: 11
# of Existing LOU: 3
Insider hook up applied
Inquired and activated by calling 611
Hope it helps.
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Once you muster enough courage to hit buy it'll process the order. If doing an e-sim you'll activate the line. 15 minute after you activate the line you'll get a text saying the promo is applied. Until then, it will look like there's no promo. It's 15 minutes of wondering if you screwed up.
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