There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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TMobile one plan with 2 paid lines and 2 free lines from 2016, added a physical SIM line with a rep on 12/18 night, would not let me finish the order myself on the site because of their stupid verification/security thing.
Nothing shipped on 19th, it shipped on 20th 3AM and new number/line showed up in the account. So far it shows the cost as $25 ($20 with auto pay)
- I have read the thread but not sure whats the deal for physical SIM orders. Does anyone know how long it typically takes for the promotion to show up for the physical orders?
- I am comparing the add ons on hte new line vs the existing lines and I see 2 differences.
One Plus Promo which gives 10GB of high speed hotspot
Kickback
I know kickback is useless on the free line
But does anyone know what is the default hotspot on the OnePlan. I think it is still 10GB but may be slow speed? Can someone confirm that please, and is there any way to get them to add OnePlus promo on the mew line as well?
thank you
Haven't seen anything yet as far the new line or the promo in the Billing section.
Now that the deal is effectively dead, am I pretty much cooked since I have to wait for the sim to ship out? Not sure my chances are high of getting it applied correctly when I was deemed "ineligible" in the first placeā¦
Moreover, she also told me yet another promo - "BYOD Waive $35 Activation Fee and Taxes" - is also active and gave me the deal and said I don't have to pay anything.
At the end, I paid $0 for adding a new line and a new SIM card 2-day shipped. THANKS A TON!!
Hope others are able to get this as well. Good luck!
Bub
In order to get LTE speeds you would need to convert the voice line to a tablet line.
I tried calling 611 and they said they cant add it.
"Before anything else, we do apologize for the wait because of high volume in the queue. I greatly appreciate your patience with us."
This was 6 hours ago. Will follow up tomorrow again if I don't hear back.
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Moto G 5G 2022 version
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"Before anything else, we do apologize for the wait because of high volume in the queue. I greatly appreciate your patience with us."
This was 6 hours ago. Will follow up tomorrow again if I don't hear back.
"I'm so stoked to read you recently added a new line to your account, but I can understand your concern with the data plan not matching plans that are currently on your account. The One Plus promo feature was available for a limited time, and lines added after this promotion was available are unfortunately not eligible for this feature. I know this may be a bummer to read, but the lines that are currently enrolled in this promotional feature will get to keep the feature as long as no changes are made!"
"I'm so stoked to read you recently added a new line to your account, but I can understand your concern with the data plan not matching plans that are currently on your account. The One Plus promo feature was available for a limited time, and lines added after this promotion was available are unfortunately not eligible for this feature. I know this may be a bummer to read, but the lines that are currently enrolled in this promotional feature will get to keep the feature as long as no changes are made!"
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