expiredRockinDeals24 posted Dec 27, 2022 03:41 PM
Item 1 of 5
Item 1 of 5
expiredRockinDeals24 posted Dec 27, 2022 03:41 PM
192-Piece DeWALT Mechanic Tool Set (Standard / SAE & Metric Combination)
+ Free Shipping$149
$426
65% offAmazon
Visit AmazonGood Deal
Bad Deal
Save
Share
Leave a Comment
Top Comments
Their "lifetime warranty" of course, only applies if they actually have the item in stock. They did not, and referred me to an Amazon link to buy the bit for a whopping $10. When I asked how I would be reimbursed, the guy just sat silently. I had to call 3 or 4 other physical DeWalt warranty centers to find one with one in stock willing to ship it
As for the ones they did have replacements for, there is no online warranty process. I spent 30+ minutes on the phone, navigating a "press 1 to" prompt, sitting on hold, and going back and forth describing the actual tool I need to be replaced, and having to Google the part numbers the rep spit out. Once or twice, I had to find the part number myself to show him what I needed replaced. Oh, and the swivel joint? The guy had NO CLUE what I was even referring to. That took at least 15 minutes to convince him he was not thinking of the same part I was.
There are no physical locations to pick up warranty claims, so you must wait for snail mail.
Good toolset nonetheless, but this is just in the spirit of full disclosure.
It has come to our attention that Titus Pullo no longer uses SAE socket sets. Therefore you should no longer manufacture SAE socket sets of any type. Although we do not have an official date that Titus reached this decision, we are reaching out to you immediately upon receiving the public declaration of his/her decision.
We will also be letting every other industry around the globe to begin the immediate replacement of every bolt and nut currently in use that has been design in the SAE standard as it is now useless.
Your prompt attention to this matter is greatly appreciated and thank you for your time.
58 Comments
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank CDONNS
Our community has rated this post as helpful. If you agree, why not thank WiseIdea1255
https://www.homedepot.c
Sign up for a Slickdeals account to remove this ad.
They sent dupe of one of the sockets, I emailed DeWalt and had the correct one within a week or so.
https://www.homedepot.c
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank MadMonkey
It has come to our attention that Titus Pullo no longer uses SAE socket sets. Therefore you should no longer manufacture SAE socket sets of any type. Although we do not have an official date that Titus reached this decision, we are reaching out to you immediately upon receiving the public declaration of his/her decision.
We will also be letting every other industry around the globe to begin the immediate replacement of every bolt and nut currently in use that has been design in the SAE standard as it is now useless.
Your prompt attention to this matter is greatly appreciated and thank you for your time.
Leave a Comment