Our community has rated this post as helpful. If you agree, why not thank IncompletePerfect
12-29-2022 at 02:16 PM.
Quote
from dudeomega2000
:
I would like to know too.
Just do a simple web search on "Is MaxTool . Com safe, " and you'll see the problems people have had. Then, look up Factory Authorized Outlet the same way.
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
Just do a simple web search on "Is MaxTool . Com safe, " and you'll see the problems people have had. Then, look up Factory Authorized Outlet the same way.
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
I have had similar experience with FAO. I believe I read somewhere a short time ago that FAO owns Max Tool (or the other way around?) As you recognize, the websites are nearly identical. Warehouses as pictured are nearly identical. Each company has a warehouse in Ontario CA, one in Memphis TN.
Our community has rated this post as helpful. If you agree, why not thank Earthwormjim
12-29-2022 at 04:59 PM.
Quote
from IncompletePerfect
:
Just do a simple web search on "Is MaxTool . Com safe, " and you'll see the problems people have had. Then, look up Factory Authorized Outlet the same way.
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
Paypal is a terrible idea. They're equally difficult to communicate with, should they not automatically side with you.
Shady vendors are great for AMEX cards. AMEX's dispute system is great, I've never had issues with them siding against me, and they always have actual humans you can talk to.
Maxtool, FAO, and Imperial Industrial Supply are the same company by the way, they have created the illusion of choice and competition.
Have had fantastic experiences with MaxTool the past few months...so that is all I can go on. That being said, it really only takes ONE bad experience to sour ones opinion on a vendor. I always record myself opening the package from ANY online purchase. But yeah, like I said, I personally haven't had any bad experience with them yet, but I have only placed about 3 orders with them
Thanks OP! My husband has been watching for a good deal on this exact unit and I decided to order it. I appreciate other's sharing their bad experiences so I used my Citi Diamond credit card that will protect me if MaxTool tries anything shady.
Anyone seen a good deal on a nice jointer recently?
I don't use my Amex or Discover cards frequently, but I usually prefer those for bigger purchases, just in case. Capital One handled fraud very well for me once, but I like the customer service that Amex and Discover offer. Might just be me, but they make it seem like they actually want to do their jobs and keep customers happy.
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Any experience that you can share ?
I would like to know too.
Our community has rated this post as helpful. If you agree, why not thank IncompletePerfect
Just do a simple web search on "Is MaxTool . Com safe, " and you'll see the problems people have had. Then, look up Factory Authorized Outlet the same way.
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Here is the FAO link btw https://www.factoryauth
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Here is the FAO link btw https://www.factoryauthorizedoutl...les-knives [factoryauthorizedoutlet.com]
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
Not knowing there were issues I purchased Black Friday stuff from both MT and FAO. No problems.
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Our community has rated this post as helpful. If you agree, why not thank Earthwormjim
They are almost identical to Factory Authorized Outlet's entire design and system.
On FAO, you can get the Same deal for $549 and get the $100 FAO Bucks as well (where they send you a code and you get $100 off your next $200 order.) It seems MaxTool has that as well.
But at the end of the day, MaxTool has had HORRIBLE issues. I'm surprised the big tool companies still list them as a dealer.
Here is the FAO link btw https://www.factoryauth
Now, my personal experience is a long nightmare of a story involving them sending me DOA Makita impact driver and a used circular saw. Reaching a human there was easy, but getting a human to listen. They then tried to claim that the promo only had a 10-day return window, and they refused to believe that they sent me a used tool. Long story short, I didn't use PayPal, but I wish I did. I eventually got my money back by reaching out to their California store, and they were completely understanding. It took me over 2 months from the time I got the delivery to get my money back.
And if you look online, you'll see others had even worse experiences.
Shady vendors are great for AMEX cards. AMEX's dispute system is great, I've never had issues with them siding against me, and they always have actual humans you can talk to.
Maxtool, FAO, and Imperial Industrial Supply are the same company by the way, they have created the illusion of choice and competition.
Then, enter coupon code "CHAT5" for an extra 5% off.
DeWalt 735x planer w/ tables and knives.
$749 everywhere else right now.
$549 when you add to cart - 5% = $521.55 before tax
Shipping is free!
https://www.maxtool.com/products/...es-knives#
What'd you pay with? A wire transfer? In my experience visa, discover, MC all have better dispute resolution than PayPal.
I don't use my Amex or Discover cards frequently, but I usually prefer those for bigger purchases, just in case. Capital One handled fraud very well for me once, but I like the customer service that Amex and Discover offer. Might just be me, but they make it seem like they actually want to do their jobs and keep customers happy.
Actually it's pretty easy to believe, but I guess I can clean up the deal alert at this point.