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Last Edited by Te54321 February 3, 2023 at 05:45 AM
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For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be aware.

Apple items now say, "This item can be returned in its original condition for a full refund or replacement within 15 days of receipt."

https://www.amazon.com/gp/help/cu...F19035E909

Not 100% sure where it needs to be posted since this isn't a "deal," but a lot of SD shopping is impacted given Amazon's standing as a retailer.

https://www.amazon.com/gp/help/cu...F19035E909
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PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
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Te54321 Pro
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Joined Mar 2008
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DealHunterNYC212
02-03-2023 at 05:45 AM.

Our community has rated this post as helpful. If you agree, why not thank DealHunterNYC212

02-03-2023 at 05:45 AM.
Giving you a thumbs up to offset all the cranky old men in here that'll give you a thumbs down because this isn't a "deal". I appreciate the heads up!
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Te54321
02-03-2023 at 05:48 AM.
02-03-2023 at 05:48 AM.
Quote from DealHunterNYC212 :
Giving you a thumbs up to offset all the cranky old men in here that'll give you a thumbs down because this isn't a "deal". I appreciate the heads up!

Just trying to help. I was surprised to see the change and am not a fan of it. I know that the Apple Store already has 14 days, but hope other retailers do not do the same.

Thanks for the thumbs up. Repped.

*Edit: Apparently you're not alone. This post has gotten way more positive attention/thumbs up than I expected, especially so quickly. Nice to see a reminder of so many friendly/kind people in this community.*
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Last edited by Te54321 February 4, 2023 at 01:46 AM.
Joined Sep 2007
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Interface
02-03-2023 at 05:53 AM.
02-03-2023 at 05:53 AM.
Another good reason not to buy overpriced crappy Apple products. LMAO
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MrDealYoGurl
02-03-2023 at 05:54 AM.
02-03-2023 at 05:54 AM.
Yea I wonder what the deal is with Apple. Target has the same policy but didn't realize at first. Got something around Black Friday and tried returning around Christmas but I missed the window :/
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Te54321
02-03-2023 at 05:58 AM.
02-03-2023 at 05:58 AM.
Quote from MrDealYoGurl :
Yea I wonder what the deal is with Apple. Target has the same policy but didn't realize at first. Got something around Black Friday and tried returning around Christmas but I missed the window :/

Target's deadline for Apple products bought in a store during the holidays was 1/9/23.

This was from the official policy page: "For all Apple products (excluding mobile phones) purchased between Oct. 6-Dec. 25, the 15-day refund period will start on Dec. 26 and must be returned by Jan. 9."

If your return got denied before Jan. 10, you got screwed.
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cos777
02-03-2023 at 06:02 AM.
02-03-2023 at 06:02 AM.
Thumbs up for letting us know, thumbs down for Amazon trying to pull a fast one
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my__username
02-03-2023 at 06:04 AM.
02-03-2023 at 06:04 AM.
Thanks for the heads up!
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Joined Nov 2015
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Te54321
02-03-2023 at 06:10 AM.
02-03-2023 at 06:10 AM.
Quote from cos777 :
Thumbs up for letting us know, thumbs down for Amazon trying to pull a fast one

Clearly a decision that they planned to quietly implement after the extended 2022 holiday return period ended.
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BloodRoses
02-03-2023 at 06:12 AM.
02-03-2023 at 06:12 AM.
Thanks for posting this, I doubt I would have noticed otherwise.
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Te54321
02-03-2023 at 06:14 AM.
02-03-2023 at 06:14 AM.
Quote from BloodRoses :
Thanks for posting this, I doubt I would have noticed otherwise.

No problem. Wanted others to be aware.
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happy2000hk
02-03-2023 at 06:17 AM.
02-03-2023 at 06:17 AM.
I just returned a Apple product from Amazon Warehouse in Acceptable used condition, and I haven't gotten any refund status yet, and it's already been 10 days since they got it back. I chatted and they said Apple product returns take up to 30 days. 30 days!!! Not only that, but they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come. Think twice if you are planning to return any Apple product back to Amazon. Either they fired too many people in the latest rounds of layoffs, or they should just not sell Apple products if they can't handle returns in a proper manner.
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QueensGambit
02-03-2023 at 06:21 AM.
02-03-2023 at 06:21 AM.
Yes they also got rid of the cancellation button option mid-shipment (stop/return). That was so helpful for last minute buyers remorse.
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Intincrum
02-03-2023 at 06:23 AM.
02-03-2023 at 06:23 AM.
Quote from QueensGambit :
Yes they also got rid of the cancellation button option mid-shipment (stop/return). That was so helpful for last minute buyers remorse.

Just for Apple on Amazon, or on Amazon in general? I haven't tried to cancel on Amazon for a while.
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Te54321
02-03-2023 at 06:24 AM.
02-03-2023 at 06:24 AM.
Quote from happy2000hk :
I just returned a Apple product from Amazon Warehouse in Acceptable used condition, and I haven't gotten any refund status yet, and it's already been 10 days since they got it back. I chatted and they said Apple product returns take up to 30 days. 30 days!!! Not only that, but they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come. Think twice if you are planning to return any Apple product back to Amazon. Either they fired too many people in the latest rounds of layoffs, or they should just not sell Apple products if they can't handle returns in a proper manner.

"they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come."

Have had the same issue. Ridiculous practice. Amazon does not even automatically provide the UPS return tracking # anymore. You have to contact Amazon after initiating the return to get the #. Smh
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