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popular Posted by green_key • Mar 9, 2023
popular Posted by green_key • Mar 9, 2023

t-mobile kiosks at Costco stores: Costco card $75/$150, No activation fees, 90 days return

Costco Wholesale
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locations/map of kiosks:
https://www.google.com/maps/d/vie...403274&z=4

1. Costco shop card: $150 new activation, $75 upgrade
www.t-mobile.com/promotions within 30 days of qualifying purchase. Code: CostcoTMobileBenefit -- please reconfirm from paperwork they gave you
Will also ask for your costco membership number.
2. No activation fee: Save $35
3. 90 Day device return policy

Also best to call local costco to confirm t-mobile at kiosks before heading there.
t-mobile costco kiosks are staffed by actual t-mobile employees from nearby stores. Some costco kiosks are staffed by AT&T, some Verizon, some kiosks are closed.
Offer is good even for t-mobile grandfathered plan when u upgrade or buy device.

Most of t-mobile promotions eligible on t-mobile stores, can also be done at costco t-mobile kiosks, with additional benefit above.
Community Notes
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Deal Details
Community Notes
About the Poster
locations/map of kiosks:
https://www.google.com/maps/d/vie...403274&z=4

1. Costco shop card: $150 new activation, $75 upgrade
www.t-mobile.com/promotions within 30 days of qualifying purchase. Code: CostcoTMobileBenefit -- please reconfirm from paperwork they gave you
Will also ask for your costco membership number.
2. No activation fee: Save $35
3. 90 Day device return policy

Also best to call local costco to confirm t-mobile at kiosks before heading there.
t-mobile costco kiosks are staffed by actual t-mobile employees from nearby stores. Some costco kiosks are staffed by AT&T, some Verizon, some kiosks are closed.
Offer is good even for t-mobile grandfathered plan when u upgrade or buy device.

Most of t-mobile promotions eligible on t-mobile stores, can also be done at costco t-mobile kiosks, with additional benefit above.

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237 Comments

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Jun 23, 2023
1,586 Posts
Joined Nov 2016
Jun 23, 2023
opus123
Jun 23, 2023
1,586 Posts
Quote from Bachman1509 :
Can you help me understand the difference between getting the phone in the warehouse vs if phones were ordered? I never tried this before and thought no matter where you get the device, if you cancelling service, any promotion will become account bill credits? That is how I understand the phone deals on T-Mobile website currently.
Sorry, I can't help. All my credits were based on me switching from ATT to t-mobile.
Jul 13, 2023
552 Posts
Joined Feb 2010
Jul 13, 2023
iiturnull
Jul 13, 2023
552 Posts
These scumbag kiosk workers at my Costco didn't give me the information or take my membership number. Just told me it would be done automatically and sent to my email.
Jul 19, 2023
762 Posts
Joined Jul 2009
Jul 19, 2023
mak101
Jul 19, 2023
762 Posts
I bought one iPhone14 with a new line AND another iPhone with upgrade of existing line along with this deal.

I submitted rebate online on 4/10 but have not received the rebates yet. I forgot, What am I supposed to get? Costco gift cards from T-Mobile or T-Mobile sends visa card? Am I suppose to receive any Costco card from Costco?
Jul 29, 2023
1 Posts
Joined Jul 2023
Jul 29, 2023
MrsAZ
Jul 29, 2023
1 Posts
90 Day device return policy?

Does this Apply to signing up or upgrading at the T-Mobile Kiosk Inside Costco?
The phone is purchased at the Costco/T-Mobile Kiosk and mailed to purchaser.

OR is this just if we Purchased the phone directly from the COSTCO.COM website?

We purchased both from the KIOSK to be mailed as they don't carry the phones in store obviously. I was recently told by 3 different T-Mobile Reps that we only have 14 days to exchange or return the phone we chose.

It begs the question "Then Why does Costco/T-Mobile make you wait the 90 days to get your Costco gift Card for upgrade and/or adding a line"?

It's been a total nightmare going this route. Im a 22+ yr Sprint Customer, and I recently upgraded and added a new phone, a new plan, and a line. They sent the wrong phone, and I was instructed to send it back. I did immediately, but then I was told in order to still get the deal (which I already agreed to, and signed off on) I would have to drive the nearly 1 hr Back to Costco to order the replacement phone (the CORRECT Phone that they got wrong in the first place). I could not drive due to eye issues, so when I was finally able to get down there; I was told that I am too late but they will "Make it work for me" BUT, I would have to add another line AND go to a higher rate plan now. So, now I'm having to pay for 3 lines because Costco/T-Mobile either ordered wrong or sent wrong phone? I was told after 1 month I can take 1 line off the account by calling T-Mobile. I went from MAGENTA Max 55+ to the newest Go5G PLUS 55, paid for an extra line for 1 month. Now, the AUTOPAY which helped me make my decision will now NOT be HONORED. No way should we have to give our Bank Account info, etc The Credit Card I used was what I agreed to.
Jul 29, 2023
265 Posts
Joined Mar 2009
Jul 29, 2023
orangecraws
Jul 29, 2023
265 Posts
Quote from iiturnull :
These scumbag kiosk workers at my Costco didn't give me the information or take my membership number. Just told me it would be done automatically and sent to my email.
They told me the same. Is that not how it will work? I had seen my $150 submissions in the promotions, but then the cancelled them.
Jul 29, 2023
552 Posts
Joined Feb 2010
Jul 29, 2023
iiturnull
Jul 29, 2023
552 Posts
Quote from orangecraws :
They told me the same. Is that not how it will work? I had seen my $150 submissions in the promotions, but then the cancelled them.
I am going tomorrow to see what is up.. and try to get customer service to do it. They said the agent is supposed to submit or tie a code to your account.
Jul 31, 2023
38 Posts
Joined Mar 2019
Jul 31, 2023
SlickDime358
Jul 31, 2023
38 Posts
Quote from iiturnull :
I am going tomorrow to see what is up.. and try to get customer service to do it. They said the agent is supposed to submit or tie a code to your account.
same here. upgraded my phone and told me its gonna be send via mail on my registered mailing address.

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Aug 8, 2023
1,348 Posts
Joined Sep 2008
Aug 8, 2023
qwertyuio
Aug 8, 2023
1,348 Posts
Quote from iiturnull :
I am going tomorrow to see what is up.. and try to get customer service to do it. They said the agent is supposed to submit or tie a code to your account.
Any update on this?
Is the rebate submission automatic? Does the rebate show in the promotion list?
I ported my numbers over 4 days ago, and still do not see the rebates in my promotions. Thanks.
Aug 8, 2023
552 Posts
Joined Feb 2010
Aug 8, 2023
iiturnull
Aug 8, 2023
552 Posts
Quote from qwertyuio :
Any update on this?
Is the rebate submission automatic? Does the rebate show in the promotion list?
I ported my numbers over 4 days ago, and still do not see the rebates in my promotions. Thanks.
I haven't got a thing. I'm going to contact tmobile to try to get the amount credited to my account.
Aug 15, 2023
146 Posts
Joined Jun 2022
Aug 15, 2023
MemorableSwing472
Aug 15, 2023
146 Posts
Quote from iiturnull :
I haven't got a thing. I'm going to contact tmobile to try to get the amount credited to my account.
Any luck?
Aug 15, 2023
475 Posts
Joined Nov 2010
Aug 15, 2023
Mustlvcats
Aug 15, 2023
475 Posts
Does anybody see the submission for the Costco rebate card on https://promotions.t-mobile.com/ site?

It should appear as 2023 Costco Activate P2. At least this is what I have for adding a line at Costco, but there are no submissions for the 2 phones I bought.
Aug 29, 2023
1,348 Posts
Joined Sep 2008
Aug 29, 2023
qwertyuio
Aug 29, 2023
1,348 Posts
Quote from Mustlvcats :
Does anybody see the submission for the Costco rebate card on https://promotions.t-mobile.com/ site?

It should appear as 2023 Costco Activate P2. At least this is what I have for adding a line at Costco, but there are no submissions for the 2 phones I bought.
After 3 weeks, I still do not see my submissions for the Costco card.
Aug 29, 2023
475 Posts
Joined Nov 2010
Aug 29, 2023
Mustlvcats
Aug 29, 2023
475 Posts
Quote from qwertyuio :
After 3 weeks, I still do not see my submissions for the Costco card.
If you opened new lines and ported new numbers there are two promotions. For opening new lines the $75 rebate is automatic (whatever that means) and you don't have to submit anything yourself. You can contact the rebate department at 1-877-311-8853 to inquire about the status of your rebates and get more help.

For the port in rebate of $250 you need to submit for the rebate yourself using the promotion code 2023SWITCHP13.
Sep 13, 2023
303 Posts
Joined Sep 2013
Sep 13, 2023
hotlantabraves
Sep 13, 2023
303 Posts
Has anyone received the $75 Costco upgrade rebate recently?

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Sep 16, 2023
76 Posts
Joined Jul 2014
Sep 16, 2023
albertxue
Sep 16, 2023
76 Posts
I upgraded one of my line to pre-order a new iPhone 15 pro today. I did not receive any paper receipts about the 75 rebate. Shall I enter the promo code myself online?

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