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All-Clad Claim Deadline April 18 - Get free pans + $75, or 50% OFF if you purchased All-Clad between 2015-2022
March 24, 2023 at
08:57 AM
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Home & Home Improvement
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Deal Details
Last Edited by fis March 27, 2023 at 06:11 AM
This has been discussed in some All-Clad deal threads over the past 6 months but I had not seen a dedicated post explaining the deal, and the deadline is approaching to submit a claim.
BACKGROUND
From 2015 - 2022, All-Clad advertised its D3, D5, and LTD pans as dishwasher safe. In fact, if you put these pans in the dishwasher with harsh detergents, over time the detergents can slowly eat away at the exposed middle aluminum layer. The result is that the edges of your pan lose their smooth finish.
THE SETTLEMENT
If you purchased any of these lines between 1/1/2015 and 7/29/2022, you may claim a settlement from All-Clad.
Even if you didn't receive a notice in the mail, or have your receipt, you may submit a claim here [multi-plycookwaresettlement.com].
Your choices are:
The deadline to submit your claim is April 28, 2023
Note re timing: The original claim form states that claims will be reviewed and validated on a continuing, rolling basis. All Claim Forms will beprocessed after the ClaimsDeadline. Based on the original timeline, we can anticipate that vouchers will be sent out starting in May/June, and replacement Cookware could be sent out starting in August.
BACKGROUND
From 2015 - 2022, All-Clad advertised its D3, D5, and LTD pans as dishwasher safe. In fact, if you put these pans in the dishwasher with harsh detergents, over time the detergents can slowly eat away at the exposed middle aluminum layer. The result is that the edges of your pan lose their smooth finish.
THE SETTLEMENT
If you purchased any of these lines between 1/1/2015 and 7/29/2022, you may claim a settlement from All-Clad.
Even if you didn't receive a notice in the mail, or have your receipt, you may submit a claim here [multi-plycookwaresettlement.com].
Your choices are:
- If you have pieces that have developed "sharp edges," you have 3 choices to trade them in:
- All-Clad will replace those pieces and provide a payment of $75. If you purchased the (now discontinued) LTD line, they will be replaced with D3 pieces.
OR - You may opt instead to receive a free "dishwasher safe" cookware set -- either the Hard Anodized (HA1) 5-piece fry-pan set [all-clad.com] or the Essentials Hard Anodized Nonstick 13-piece cookware set [all-clad.com]. Both sets are aluminum pans with nonstick coatings. They are not the quality of D3 or D5 pans, and I wouldn't recommend the dishwasher for these, either. Also note that the Essentials line is not induction compatible.
OR - You may opt instead to receive a future purchase credit of 50% off purchases up to a total purchase of $1,200 (i.e., $600 value) for any products on All-Clad's website.
- All-Clad will replace those pieces and provide a payment of $75. If you purchased the (now discontinued) LTD line, they will be replaced with D3 pieces.
- If you've discarded your pieces, or if they have not developed "sharp edges," then you can provide a proof of purchase (such as order confirmation or credit card receipt) to receive a future purchase credit of 35% off purchases up to a total purchase of $750 (i.e., $262 value) for any products on All-Clad's website.
The deadline to submit your claim is April 28, 2023
Note re timing: The original claim form states that claims will be reviewed and validated on a continuing, rolling basis. All Claim Forms will beprocessed after the ClaimsDeadline. Based on the original timeline, we can anticipate that vouchers will be sent out starting in May/June, and replacement Cookware could be sent out starting in August.
107 Comments
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If I have to send them in and wait an eternity for a replacement, then that's certainly a temporary hit to my kitchen; but my attitude is fill out the claim form now, and hope the process won't be too onerous.
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A little disappointing, but I'm glad they're addressing it with replacements.
Hopefully even the factory seconds are covered in this, as that's where I usually buy them.
I don't know that it's a QC issue, just bad instructions.
https://www.macys.com/shop/produc...?ID=56
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https://www.macys.com/shop/produc...?ID=56
From the product details:
Material: Three-ply bonded design with aluminum center core clad with stainless steel (so D3)
Dishwasher safe (not so much)