20TB Seagate Exos X20 Enterprise 3.5" 7200 RPM Internal Hard Drive

redcloudmkii

Mar 28, 2023 3:43 PM

325 Comments

Joined Mar 2014

redcloudmkiiMar 28, 2023 3:43 PM

325 Comments

Quote from xllbenllx

:

aren't many of the seagate failed drives from non-exos and non-ironwolf or whatever enterprise-equivalent drives? I've had Seagate failures in the past too that have put a bad taste in my mouth, but my understanding is that they were from drives that don't include the above two mentioned product lines. the old school backblaze data was done using regular Seagate drives iirc, and I have to agree that those drives are a load of hot trash. think it was the barracuda line? I've heard better things about the enterprise-level drives though 🤷 someone jump in to correct if you have experience otherwise

Yes and no, this SKU is being tested in small amounts with Backblaze now, if I'm remembering right, and that's how they got about 2% AFR recently. Granted, it's 60 drives for this SKU when they usually have hundreds, but that still has a rough start on data collection. But Exos drives are supposed to be enterprise drives, so I imagine warranties on them will be honored much more reliably in case something does go wrong.

WittyNose6870

Mar 28, 2023 6:21 PM

1 Comments

Joined Dec 2021

WittyNose6870Mar 28, 2023 6:21 PM

1 Comments

Has anyone purchased from them. What has the experience been like. Do they honor the warranty. My go to is usually Amazon but this looks like a good deal!

masotime

Mar 28, 2023 7:17 PM

104 Comments

Joined Feb 2015

masotimeMar 28, 2023 7:17 PM

104 Comments

Quote from Dllemm

:

Are you afriad of airplanes too?

If they had 2% failure rates, that means 2 out of every 100 flights. Yes I would be deathly afraid.

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MemorableSeed427

Mar 28, 2023 10:27 PM

120 Comments

Joined Jul 2021

MemorableSeed427Mar 28, 2023 10:27 PM

120 Comments

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Quote from burticus

:

Nice size and price, but Seagate.... nope.

The SANs we have at work are loaded with Seagate drives.... the field tech comes out on a regular basis replacing dead ones. On a big SAN it's not a huge deal, you have redundancy. At home in a 1 off or small NAS, it is more of an issue. 20tb is a lot to lose in one shot.

Um, literally every reputable storage vendor will regularly come out to swap failed drives, so not sure how that really applies to anything. You've got a lot of Seagate in your SANs and wow, you've got dying Seagate's. If your SANs were loaded with HGST drives, I bet you'd see dead HGST's. There's a logic error in your thinking.

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Timewalker2099

Mar 28, 2023 11:02 PM

142 Comments

Joined Oct 2014

Timewalker2099Mar 28, 2023 11:02 PM

142 Comments

Quote from Boggie1688

:

I just won't touch Seagate drives, no matter how good the deal. My personal experience with them has been so poor. Based on how new these drives are, and how every retailer seems to have "renewed" disks already for sale, I'd say stay away.

Same here. I know they have similar failure rates as WD, but for me personally, Seagate has disappointed far more often than WD. The only Seagate I own is a PS4 500GB SSD I found on clearance that I use for a mobile media server (RPi4) so it's nothing critical.

Last edited by Timewalker2099 March 29, 2023 at 03:41 AM.

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MemorableSeed427

Mar 28, 2023 11:12 PM

120 Comments

Joined Jul 2021

MemorableSeed427Mar 28, 2023 11:12 PM

120 Comments

Quote from xllbenllx

:

aren't many of the seagate failed drives from non-exos and non-ironwolf or whatever enterprise-equivalent drives? I've had Seagate failures in the past too that have put a bad taste in my mouth, but my understanding is that they were from drives that don't include the above two mentioned product lines. the old school backblaze data was done using regular Seagate drives iirc, and I have to agree that those drives are a load of hot trash. think it was the barracuda line? I've heard better things about the enterprise-level drives though 🤷 someone jump in to correct if you have experience otherwise

The 4/6/8TB drives with DM in the model are DM models that are Barracuda desktop drives, which yes, was a terrible idea to try to run in their workload/environment. No wonder they had so many problems.

The modesl with NM are their nearline series and actual enterprise drives. The newer/larger capacity ones are exos, older ones are from retired product lines before exos.

I think the Backblaze findings tend to cause more misunderstandings for people than they do clarifying. There's so much going on there. The best graph for most people is the one with the colored lines, Seagate does indeed have a higher failure rate. Other factors do include drive age, product line, and sample size. Seagate also tends to be some of the oldest drives they have and also the largest sample size at ~100K drives.

The 16TB Seagate's look to be doing pretty well at under 1% failure rate which isn't bad. But sure, I'd agree that Seagate's failure rate is higher than others. The HGST HC550 drives are pretty similar in price and what I'd personally go for. I also wouldn't lose sleep over running Seagate thought, with proper redundancy losing a drive isn't a big deal. Anyone not implementing redundancy is on their own no matter what brand they buy.

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burticus

Mar 28, 2023 11:22 PM

10.8K Comments

Joined Jul 2003

burticusMar 28, 2023 11:22 PM

10.8K Comments

Quote from MemorableSeed427

:

Um, literally every reputable storage vendor will regularly come out to swap failed drives, so not sure how that really applies to anything. You've got a lot of Seagate in your SANs and wow, you've got dying Seagate's. If your SANs were loaded with HGST drives, I bet you'd see dead HGST's. There's a logic error in your thinking.

IT dude here, we have other SANs that use other brands of drives like Hitachi, Toshiba, WD etc. Mostly I see getting replaced are Seagates. I have seen like 1 WD to 5 Seagates.

Home use, YMMV. I've got a couple of 2.5" USB backup drives that work fine, but I don't use them 24/7.

Last edited by burticus March 28, 2023 at 04:25 PM.

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Jerky_san

Mar 29, 2023 12:46 AM

1.8K Comments

Joined Aug 2012

Jerky_sanMar 29, 2023 12:46 AM

1.8K Comments

Quote from burticus

:

IT dude here, we have other SANs that use other brands of drives like Hitachi, Toshiba, WD etc. Mostly I see getting replaced are Seagates. I have seen like 1 WD to 5 Seagates.

Home use, YMMV. I've got a couple of 2.5" USB backup drives that work fine, but I don't use them 24/7.

We had an old pair of NetApps with 800gb Seagates in 6 shelves and I swear they replaced literally every drive in each one at least once over a 6 year period. Sometimes we would have two fail in a week. We always ran so we could take 3 but still kind of scary. The sales rep said their quality dropped hard after the Malaysia floods for a couple of months. Still these were enterprise sas 15k rpm drives. I'd of expected a little bit more durability.

Last edited by Jerky_san March 28, 2023 at 06:04 PM.

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JDVance2028

Mar 29, 2023 12:51 AM

112 Comments

Joined Apr 2018

JDVance2028Mar 29, 2023 12:51 AM

112 Comments

Unpopular opinion: Buying a refurbished hard drive is like buying retread tires for your car... Sooner or later you'll regret it.

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Boggie1688

Mar 29, 2023 1:00 AM

430 Comments

Joined Apr 2005

Boggie1688Mar 29, 2023 1:00 AM

430 Comments

The chia guys have always bargain hunted for drives. A lot of them ended up with Seagate drives, and I'm sure a lot of them are going to end up the same as this guy.

https://www.reddit.com/r/chia/com...are_button

Chia isn't even taxing on a hard drive...

Last edited by Boggie1688 March 28, 2023 at 06:04 PM.

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MWink

Mar 29, 2023 4:08 AM

2.4K Comments

Joined Oct 2011

MWinkMar 29, 2023 4:08 AM

2.4K Comments

Quote from Boggie1688

:

The chia guys have always bargain hunted for drives. A lot of them ended up with Seagate drives, and I'm sure a lot of them are going to end up the same as this guy.

https://www.reddit.com/r/chia/com...are_button

Chia isn't even taxing on a hard drive...

If I'm reading this correctly, this is about a single drive failure. I figured it was going to be a large array with numerous failures.

Quote from masotime

:

Just a heads up for more informed decisions - https://www.tomshardware.com/news...of-failure. I've had bad experience with Seagate anecdotally, and it seems it might not be just anecdotal.

Also https://www.backblaze.com/blog/ba...-for-2022/

Seagate average around 2% failure rates compared to < 1% for other brands is not a good look

I have major problems with the way the data is presented in that first link. It feels potentially very misleading. The fact that it includes Maxtor and Samsung drives just adds to my skepticism. I don't think either have manufactured drives in the last decade, especially Maxtor. Both are now effectively owned by Seagate. I'd put more faith in the Backblaze stats but even those have to be taken with a grain of salt and interpreted properly.

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trisk

Mar 29, 2023 8:38 AM

356 Comments

Joined Mar 2009

triskMar 29, 2023 8:38 AM

356 Comments

Quote from pfukjobydn

:

Unpopular opinion: Buying a refurbished hard drive is like buying retread tires for your car... Sooner or later you'll regret it.

That doesn't track with what we know about drive failures, which follow a classic "bathtub curve". Typical refurbs are used, but working, drives that have been recertified or had board swaps, so their mechanical components have survived the infant mortality phase.

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JDVance2028

Mar 29, 2023 9:33 AM

112 Comments

Joined Apr 2018

JDVance2028Mar 29, 2023 9:33 AM

112 Comments

Quote from trisk

:

That doesn't track with what we know about drive failures, which follow a classic "bathtub curve". Typical refurbs are used, but working, drives that have been recertified or had board swaps, so their mechanical components have survived the infant mortality phase.

For sale: used but retreaded tires. Could be 500 miles on them, could be 50,000. Great for your family or sports car, trust us, they're fine. Motorcycle tires available too!

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Boggie1688

Mar 29, 2023 4:07 PM

430 Comments

Joined Apr 2005

Boggie1688Mar 29, 2023 4:07 PM

430 Comments

Quote from MWink

:

If I'm reading this correctly, this is about a single drive failure. I figured it was going to be a large array with numerous failures.

I have major problems with the way the data is presented in that first link. It feels potentially very misleading. The fact that it includes Maxtor and Samsung drives just adds to my skepticism. I don't think either have manufactured drives in the last decade, especially Maxtor. Both are now effectively owned by Seagate. I'd put more faith in the Backblaze stats but even those have to be taken with a grain of salt and interpreted properly.

Yep just one, but I felt it was relevant because these guys have been chasing hdd deals. This user literally had his drive fail yesterday, and I think he only has two of them. More will be popping up in the chia space.

20TB Seagate Exos X20 Enterprise 3.5" 7200 RPM Internal Hard Drive

$290

$469

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