expiredhawkblu09 | Staff posted May 02, 2023 06:46 PM
Item 1 of 7
Item 1 of 7
expiredhawkblu09 | Staff posted May 02, 2023 06:46 PM
3-Piece Hampton Bay Windswept Metal Patio Bistro Set (Seabreeze)
+ Free Store Pickup$399
$599
33% offHome Depot
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I bought furniture from Home Depot and they delivered it damaged and missing a part. I'm a couple of months into trying to get replacement parts. The last shipment of boxes arrived yesterday all ripped up. I refused the shipment.
I've called HD and their OEM several dozen times. I've memorized the order number and case number but the customer service people remain strangers. I'll probably reluctantly haul the set back to the store and ask for a refund. This is costing hundreds of dollars, exceeding the original purchase price, and they don't care.
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I bought furniture from Home Depot and they delivered it damaged and missing a part. I'm a couple of months into trying to get replacement parts. The last shipment of boxes arrived yesterday all ripped up. I refused the shipment.
I've called HD and their OEM several dozen times. I've memorized the order number and case number but the customer service people remain strangers. I'll probably reluctantly haul the set back to the store and ask for a refund. This is costing hundreds of dollars, exceeding the original purchase price, and they don't care.
I bought furniture from Home Depot and they delivered it damaged and missing a part. I'm a couple of months into trying to get replacement parts. The last shipment of boxes arrived yesterday all ripped up. I refused the shipment.
I've called HD and their OEM several dozen times. I've memorized the order number and case number but the customer service people remain strangers. I'll probably reluctantly haul the set back to the store and ask for a refund. This is costing hundreds of dollars, exceeding the original purchase price, and they don't care.
Once I got the table top, I said I'm not going to sign until I see the tabletop and opened the box right in front of the FedEx dude. He was huffing and puffing the whole time. Like don't blame me man, blame Home Depot's quality control lol
The best way to go about it from what I've gathered is to order from the store. With online orders sometimes they say take it to the store, sometimes they will just order another part without any problems, sometimes they refuse outright, and sometimes they'll ask you weird stuff like you can order just the chair, but you have to send us the broken chair and pay the restocking fee for it lolwut? Like why would I do that?
With the store option, you just bring it back and swap it. Only prob is having a large enough vehicle to get it back
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I bought furniture from Home Depot and they delivered it damaged and missing a part. I'm a couple of months into trying to get replacement parts. The last shipment of boxes arrived yesterday all ripped up. I refused the shipment.
I've called HD and their OEM several dozen times. I've memorized the order number and case number but the customer service people remain strangers. I'll probably reluctantly haul the set back to the store and ask for a refund. This is costing hundreds of dollars, exceeding the original purchase price, and they don't care.
I hauled the defective parts back to HD. They had noted my account previously and the return was easy... too easy. They never looked in the boxes. I could have returned boxes packed with bricks and they would not have cared.
Lastly, I should have kept the cushions from the first set. The seat cushions from the second set soak rainwater like a sponge. My mistake.
So, I'm trying this set.
So, I'm trying this set.
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